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Partner Marketing Manager, SMB

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

As the SMB Partner Marketing Manager, you will play a key role in driving pipeline creation and business growth through our leading small-to-medium business (SMB) partner ecosystem in North America. You will develop and execute impactful demand generation initiatives, collaborate with partners to activate campaigns, and leverage insights to optimize strategies. This role requires a focus on measurable outcomes, ensuring alignment with SMB sales objectives and fostering strong partner relationships.

In this role, you will work cross-functionally with teams including SMB Partner Sales, Partner Enablement, Demand Generation, and SMB Customer Marketing. Your success will drive SMB partner activation, reactivation, and demand generation, contributing to Klaviyo's growth within the SMB market segment.

How You'll Make a Difference:

  • Pipeline Target Ownership: Execute quarterly pipeline creation targets, ensuring alignment with SMB sales goals and Klaviyo’s broader growth objectives.
  • High-Impact Partner Engagement: Prioritize collaboration with top-performing partners by designing tailored initiatives, events, and scalable campaigns that drive substantial pipeline contributions. Focus efforts on maximizing impact with and through Klaviyo’s leading SMB partners, ensuring high adoption and measurable outcomes.
  • Demand Generation: Lead the execution of co-marketing campaigns and events that resonate with SMB-focused partners, with a strong emphasis on generating high-quality leads to drive measurable ROI and partner satisfaction.
  • Performance Alignment: Collaborate with SMB Partner Sales Leaders to accomplish goals and adapt strategies, addressing partner and market dynamics.
  • Optimization & Reporting: Use data-driven insights to track KPIs such as pipeline creation, lead quality, and campaign performance, refining approaches to maximize results.

Key Responsibilities:

  • Pipeline Creation:
    • Develop and manage SMB-focused demand generation campaigns with priority partners.
    • Align closely with the SMB Partner Sales team to ensure synchronized efforts and mutual goal attainment.
    • Engage in partner activation and reactivation to maximize market reach and opportunity generation.
  • Collaborative Strategy Development
    • Work closely with SMB priority partners to co-develop joint marketing plans tailored to their target audiences and unique market strengths.
    • Facilitate quarterly business reviews with priority partners to evaluate campaign outcomes and align on future initiatives.
  • Campaign & Initiative Execution:
    • Drive adoption of partner demand acceleration campaigns, ensuring successful implementation and execution across the SMB segment.
    • Provide resources and support for partner-led events and demand generation initiatives, ensuring maximum pipeline impact.
  • Budget Management:
    • Allocate and manage MDF strategically to support high-impact initiatives.
    • Continuously assess and optimize budget usage to prioritize campaigns with the strongest ROI potential.
  • Performance Metrics:
    • Monitor and report on campaign success metrics, including pipeline generation and MDF ROI.
    • Leverage insights to inform ongoing improvements to partner marketing activities.

Who You Are:

  • 5+ years of experience in partner marketing, demand generation, or a related field, preferably within the SMB space.
  • Ability to plan, design and execute marketing initiatives that align with sales objectives and deliver measurable results.
  • Expert in planning, scheduling, and prioritizing tasks to keep projects aligned, maintain accountability, and build trust through clear communication and efficient execution.Ability to travel and execute initiative and events with leading SMB partners in North America
  • Proven experience working closely with sales teams and partners to drive shared goals.
  • Skilled in tracking performance metrics, analyzing outcomes, and iterating on strategies to optimize effectiveness.
  • Solid verbal and written communication skills, adept at creating messaging that resonates with diverse audiences.
  • Able to manage competing priorities effectively while maintaining attention to detail and delivering high-quality outcomes.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:
$104,000$156,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. 

You can find our Job Applicant Privacy Notice here.

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Average salary estimate

$130000 / YEARLY (est.)
min
max
$104000K
$156000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Partner Marketing Manager, SMB, Klaviyo

At Klaviyo, we're on the lookout for a talented Partner Marketing Manager for the SMB segment to join our vibrant team in San Francisco, CA! If you're someone who understands the pulse of small-to-medium businesses and loves building strong partnerships, this role could be a fantastic fit for you. As the SMB Partner Marketing Manager, you will work closely with our ecosystem of SMB partners to develop exciting demand generation initiatives and drive significant pipeline contributions. Your role will involve collaborating with various teams like SMB Partner Sales and Demand Generation, ensuring that our strategies align perfectly with our SMB sales objectives. We believe in making data-driven decisions, which means you’ll be leveraging insights to optimize your marketing strategies, ensuring we deliver measurable outcomes and grow our footprint in the SMB market. In this role, your creativity will shine as you design tailored campaigns, engage with high-performing partners, and substantially impact Klaviyo’s growth journey. If you’re ready to roll up your sleeves, take ownership of your projects, and contribute to a culture that values unique perspectives and experiences, we’d love to see your application! Join us at Klaviyo, where we empower creators to own their destiny and promote a culture of learning and development.

Frequently Asked Questions (FAQs) for Partner Marketing Manager, SMB Role at Klaviyo
What are the key responsibilities of the Partner Marketing Manager at Klaviyo?

As the Partner Marketing Manager at Klaviyo, your primary responsibilities include executing quarterly pipeline creation targets, engaging high-impact partners through tailored initiatives, leading co-marketing campaigns, and utilizing data-driven insights to enhance strategy effectiveness. You'll collaborate with various teams to ensure alignment with SMB sales goals and optimize campaign performance for sustained business growth.

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What qualifications do I need to apply for the Partner Marketing Manager position at Klaviyo?

To apply for the Partner Marketing Manager position at Klaviyo, you should have at least 5+ years of experience in partner marketing or demand generation, ideally within the SMB sector. You will need strong skills in planning and executing marketing initiatives, collaborating with sales teams, and a proven track record of generating measurable results. Excellent communication capabilities and the ability to manage competing priorities will also serve you well in this role.

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How does the Partner Marketing Manager role contribute to Klaviyo’s growth strategy?

The Partner Marketing Manager plays a critical role in Klaviyo's growth strategy by driving pipeline creation through our SMB partner ecosystem. This role involves developing and executing impactful marketing campaigns, maximizing partner engagement, and aligning marketing activities with sales objectives to ensure that Klaviyo captures significant market opportunities and continues to grow in the SMB segment.

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What is the work culture like at Klaviyo for a Partner Marketing Manager?

Klaviyo fosters a vibrant and inclusive work culture that values diversity of thought and backgrounds. As a Partner Marketing Manager, you can expect a supportive environment where creativity, collaboration, and innovation are encouraged. Klaviyo believes in empowering its employees to be their authentic selves, helping you to thrive both personally and professionally.

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What specific skills should I highlight in my application for the Partner Marketing Manager at Klaviyo?

In your application for the Partner Marketing Manager at Klaviyo, you should highlight your expertise in partner marketing and demand generation, your ability to strategize and execute effective marketing campaigns, and your proven experience in working closely with sales teams. Emphasizing your data-driven approach to optimizing marketing performance and your strong communication skills will also enhance your candidacy for this exciting role.

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Common Interview Questions for Partner Marketing Manager, SMB
Can you describe your experience with demand generation in the SMB space?

When answering this question, detail your previous roles where you developed and executed demand generation campaigns for SMB audiences. Highlight specific strategies you used, the results achieved in terms of pipeline creation, and emphasize how your efforts aligned with sales objectives to drive growth.

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How do you prioritize and manage multiple marketing initiatives?

Discuss your approach to prioritization, mentioning techniques like the Eisenhower Matrix or project management tools. Explain how you assess urgency and impact while ensuring all initiatives align with overarching business goals. Providing examples from past experiences can add credibility to your response.

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How do you measure the success of a partner marketing campaign?

To answer this question effectively, talk about specific KPIs you track such as lead quality, pipeline generation, and ROI on marketing investments. Provide examples of how you've utilized data and feedback to optimize future campaigns, demonstrating your analytical skills and proactive approach to performance measurement.

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Describe a challenging partnership experience and how you overcame it?

Reflect on a specific challenge with a partner, what the issues were, and how you approached the situation. Highlight your problem-solving skills, your ability to communicate effectively under pressure, and how you were able to turn that challenge into a successful partnership in the long run.

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What role does collaboration play in your marketing strategy?

Illustrate the importance of collaboration in your marketing strategy by describing how you have worked alongside sales teams, partners, and other stakeholders to align objectives. Talk about how this synergy has led to successful outcomes and give examples of campaigns that benefited from this cooperative approach.

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Can you provide an example of a time when data drove a marketing decision you made?

Share a specific instance where data analytics revealed insights that prompted you to change a marketing strategy or initiative. Emphasize how you used that data to make informed decisions, the results that followed, and the importance of being adaptable based on measured outcomes.

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What tools or platforms do you use for partner marketing management?

Discuss the marketing tools and platforms you are familiar with, such as CRM systems, email marketing platforms, analytics tools, and project management software. Emphasize your proficiency in using these tools to execute, track, and analyze marketing campaigns effectively.

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How do you align marketing initiatives with sales objectives?

Explain your process for collaborating with sales teams to ensure that marketing initiatives are aligned with their goals. Discuss methods you use to keep communication open, share insights, and adapt strategies based on sales feedback to maximize the effectiveness of both marketing and sales efforts.

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What strategies do you employ to engage high-performing partners?

Share specific strategies that you've successfully implemented to nurture relationships with high-performing partners. This could include personalized marketing campaigns, co-hosting events, or joint ventures, and emphasize the importance of understanding their unique needs to enhance engagement.

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What excites you most about the Partner Marketing Manager role at Klaviyo?

When responding to this question, convey genuine enthusiasm for Klaviyo's mission and how you resonate with the role's responsibilities. Discuss your appreciation for working in a dynamic environment and the prospect of making a tangible impact in the SMB sector through innovative marketing strategies.

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Klaviyo is a global technology company committed to providing a marketing automation platform, used primarily for email marketing and SMS marketing by approximately 143,000 e-commerce merchants.

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CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
Work/Life Harmony
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 3, 2024

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