Contracts Manager

As a Contracts Manager at Klick Health, your primary responsibilities include negotiating, creating, editing, and reviewing vendor and client agreements such as MSAs, SOWs, and more. You’ll ensure that these contracts are accurate and well-maintained, support cross-disciplinary teams by communicating key contract terms, and identify opportunities to improve business processes. This role is integral to maintaining the company’s operational efficiency and contractual compliance.

To be considered for the role of Contracts Manager at Klick Health, you should possess a Bachelor's degree in business, law, or a related field. In addition, 4-7 years of experience in a contract management role is preferred, particularly within the professional services industry. Strong attention to detail, organizational skills, and the ability to manage multiple projects are essential, along with excellent written and oral communication skills.

A successful Contracts Manager at Klick Health must demonstrate a solid understanding of legal terminology and possess strong analytical skills to navigate complex agreements. Additionally, effective communication and creative problem-solving abilities are crucial, as you will frequently collaborate with internal teams and external partners. Your capability to manage shifting deadlines while ensuring contract accuracy will be key to thriving in this position.

While it’s not strictly mandatory, experience in the professional services industry is highly preferred for the Contracts Manager role at Klick Health. This sector-specific experience will give you relevant insights and skills that are particularly beneficial when navigating agreements and contracts that relate to service-oriented work, ensuring a smoother onboarding process into the company's unique operational landscape.

Klick Health is dedicated to creating an inclusive culture where diverse backgrounds and perspectives are celebrated. The company encourages applications from historically underrepresented communities, including people of colour, individuals with disabilities, and those from various gender and sexual identities. Klick actively works to create a barrier-free recruitment process and work environment, ensuring that everyone has a positive experience.

When answering this question, highlight specific instances where you successfully negotiated contract terms, including challenges faced and how you overcame them. Emphasize your strategies for achieving mutually beneficial outcomes and any techniques you used to ensure clarity and compliance.

Discuss your time management strategies and tools you use to prioritize tasks based on deadlines and importance. Share examples of how you’ve maintained quality while managing multiple contracts, demonstrating your organizational skills and ability to adapt to changing circumstances.

Explain your process for reviewing contracts, including any checklists or guidelines you follow to verify accuracy and compliance. Highlight your attention to detail and any software or systems you utilize to support your review process.

Share a specific situation where you encountered conflict over terms and how you navigated the discussion. Emphasize the importance of communication, negotiation tactics, and finding common ground to resolve disputes effectively.

Discuss your approach to building relationships with cross-disciplinary teams, including how you tailor your communication style to suit different audiences. Share any tools or methods you use to keep teams informed and engaged throughout the contract management process.

Provide an example that showcases your problem-solving skills and ability to overcome obstacles. Discuss the challenge, your thought process in resolving it, and the outcome to highlight your competence in contract management.

Talk about the resources and networks you engage with to remain informed about legal updates, market standards, and best practices in contract management. Mention any industry publications, online courses, or professional groups that you actively follow to ensure your knowledge is current.

Discuss qualities such as attention to detail, excellent communication skills, problem-solving abilities, and strong organizational skills. Explain why each of these attributes is vital to succeed as a Contracts Manager and how you embody them.

Describe your methods for gathering input and feedback from stakeholders before and during contract discussions. Emphasize your listening skills and how you use this knowledge to align contract terms with broader business objectives.

This is your chance to share your enthusiasm for Klick Health, its mission, and culture. Explain how the company’s values align with your career goals and why you believe you can contribute positively to the team.