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Industrial Technician - Pottstown, PA - job 1 of 2

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

JOB POSITION:  Industrial Technician 

Address- 371 Circle Progress Drive 

Pottstown, PA 19464

County - Montgomery 


Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.   

 

Principal Responsibilities: 

  • Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
  • Provide on-call service as part of a rotation, including after-hours support.
  • Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
  • Perform post-repair audits to ensure safety features are functional.
  • Document findings and recommend corrective actions, including safety notifications to customers.
  • Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
  • Produce electronic documentation using company tools, obtaining customer signatures.
  • Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
  • Complete service reports and other required documents accurately and promptly.
  • Communicate with the Field Operations Manager and Service Coordinator following established practices
  • Maintain company-issued equipment, vehicles, and assets in proper working order.
  • Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
  • Follow established safety rules and procedures, including customer guidelines.
  • Participate in monthly safety meetings.
  • Perform other responsibilities as assigned by the supervisor. 

Qualifications

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. 

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. 

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. 

Must be able to frequently lift to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.  

  • This is a safety sensitive position.
  • *KCN

Additional Information

What we offer:

 

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. 

 

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

 

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

 

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

 

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

 

Holidays: 10 paid holidays per year

 

 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$72800 / YEARLY (est.)
min
max
$45760K
$99840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Industrial Technician - Pottstown, PA , Konecranes

Are you ready to embark on an exciting career as an Industrial Technician with Konecranes in Pottstown, PA? At Konecranes, we passionately believe that our commitment to exceptional customer experience is driven by the talented individuals behind our name. We're a powerhouse in the material handling industry, and we're looking for someone like you with electrical and mechanical expertise to join our team. As an Industrial Technician, you'll not only troubleshoot overhead cranes and hoists but also play a crucial role in ensuring safety and efficiency at various customer locations. Your day will be filled with inspecting, maintaining, and repairing electric overhead traveling cranes while navigating the heights where the action happens. The role involves engaging with our valued clients, conducting on-call service rotations, and keeping up with industry standards. If you're someone who thrives in a safety-first environment, can lift hefty loads, and enjoys problem-solving, then this position is tailor-made for you. You'll be documenting your findings, recommending improvements, and collaborating with our Field Operations Manager to ensure smooth service delivery. Together, we can push the boundaries of what's possible in material handling. Join us at Konecranes, where teamwork, diversity, and innovation come together to lift businesses to new heights!

Frequently Asked Questions (FAQs) for Industrial Technician - Pottstown, PA Role at Konecranes
What are the responsibilities of an Industrial Technician at Konecranes?

As an Industrial Technician at Konecranes, your main responsibilities include inspecting, maintaining, and repairing electric overhead traveling cranes and hoists at various customer sites. You'll troubleshoot electrical, mechanical, and electronic issues, perform post-repair audits, and document your findings. Additionally, you'll consult clients on safety and repair matters, ensuring compliance with industry codes and regulations.

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What qualifications are needed to apply for the Industrial Technician position at Konecranes?

To apply for the Industrial Technician position at Konecranes, you should have a High School Diploma, with a preference for an Associate degree in Industrial Electrical or Mechanical Technology. A minimum of one year of experience involving electrical troubleshooting and mechanical repair is essential. While prior crane experience is beneficial, it's not required, making this role accessible to those eager to learn and grow.

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What kind of environment does Konecranes provide for Industrial Technicians?

Konecranes provides a dynamic and safety-focused work environment for our Industrial Technicians. You'll work both indoors and outdoors, frequently exposed to varying temperatures and heights. We foster a culture of safety and teamwork, and you will be encouraged to participate in monthly safety meetings and follow established safety protocols.

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What benefits can I expect as an Industrial Technician at Konecranes?

As an Industrial Technician at Konecranes, you can expect a competitive salary ranging from $22 to $48 an hour, based on your skills and experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision plans, a robust 401k plan with a match, profit sharing, generous vacation days, and several additional employee benefits designed to support your well-being.

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How does Konecranes support the growth and development of its Industrial Technicians?

Konecranes is dedicated to fostering the growth and development of our Industrial Technicians. We provide ongoing training opportunities, access to industry certifications, and a supportive team culture that encourages innovation and continuous learning, ensuring that you can advance your career in this thriving industry.

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Common Interview Questions for Industrial Technician - Pottstown, PA
What experience do you have with electrical and mechanical repairs in the role of an Industrial Technician?

In answering this question, emphasize your hands-on experience with troubleshooting electrical systems and performing mechanical repairs. Discuss specific tools you've used and any relevant projects that showcase your ability to resolve issues effectively in a safe manner.

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How do you ensure safety when working at heights as an Industrial Technician?

Highlight your familiarity with safety protocols and equipment used when working at heights. Discuss your experience in conducting risk assessments and your commitment to adhering to safety regulations to protect both yourself and your colleagues while performing your duties.

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Can you describe a challenging situation you faced while servicing equipment and how you resolved it?

Give a specific example that showcases your problem-solving skills. Discuss the challenge, your approach to diagnosing the issue, and the final outcome, demonstrating your ability to think critically and work under pressure.

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What do you know about Konecranes and its industry position?

Showcase your research into Konecranes as a leading provider in the material handling sector. Mention specific products or services, their commitment to safety and efficiency, and how their values resonate with you personally and professionally.

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How do you prioritize tasks when given multiple service requests at once?

Illustrate your organizational skills here by discussing how you assess urgency and importance. Explain the strategies you use to manage your time effectively, ensuring that all tasks are completed in a timely manner without compromising quality.

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What safety regulations are you familiar with that pertain to the Industrial Technician role?

Discuss your knowledge of relevant safety regulations such as OSHA standards, ANSI, CMAA, and HMI codes. Provide examples of how you have applied these regulations in past roles to ensure safety on the job.

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How do you handle customer complaints in your service work?

Emphasize your communication skills and customer service approach. Describe a time when you resolved a complaint by actively listening to the customer, addressing their concerns, and providing a satisfactory solution while maintaining professionalism.

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What tools and technology are you proficient with as an Industrial Technician?

List specific tools, diagnostic equipment, and technology that you have experience with, emphasizing your ability to read schematics and utilize software for maintenance documentation effectively. This will demonstrate your technical proficiency to the interviewer.

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Why do you want to work as an Industrial Technician for Konecranes?

Share your passion for the industry and your alignment with Konecranes' values. Discuss how working for a leader in material handling solutions would provide opportunities for career growth and the ability to make a meaningful impact within the organization.

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Describe how you stay updated on industry trends and advancements in equipment technology.

Explain your commitment to professional development through avenues such as attending workshops, pursuing certifications, reading industry publications, or being active in professional networks to stay at the forefront of technology and best practices.

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DATE POSTED
April 17, 2025

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