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Associate Director, HR People Relations

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking an Associate Director, People Relations to join our Talent and Culture organization.Responsibilities:• Oversee employee relations cases of moderate to high complexity; consult with OGC as appropriate, and counsel leaders and employees through difficult situations by interpreting and applying comprehensive knowledge of firm and HR policies• Lead internal investigations, serving as a subject matter expert in employment practices and policies while addressing complex employee relations issues to mitigate risk and help bring issues to a successful resolution• Advise on complex investigations in a variety of matters, including violation of firm policy or procedure, perceived unfair treatment, and unlawful workplace activity• Review performance management documents, manage conflicts among employees, oversee and advise on AWAs, and evaluate requests for accommodations; support emergency response/crisis management cases (for example, wellbeing), employee separations, FMLA, leaves of absence, transfers, relocations, and review outside employment requests• Provide guidance to Managers, Senior Associates, and Associates on complex issues to help ensure optimal client / employee experience• Support annual performance assessment and salary review process in conjunction with HRBAs, as needed; provide regular and ad hoc reporting and analysis of team workload, progression of performance cases, and moreQualifications:• Minimum eight years of recent HR or comparable experience• Bachelor's degree from an accredited college/university preferably in human resource management, organizational development, or business administration, or the equivalent work experience; preferably a Master's degree from an accredited college/university in an HR-related field, or PHR/SPHR certification• Comprehensive knowledge of HR principles, HR-related laws and regulations, and employee engagement strategy; be able to build and maintain relationships with the firm's partners and employees; ability to question the status quo when it no longer serves the best interests of the firm• Capability to coach and train individuals in critical HR competencies; be able to develop clear and concise written communications and prepare performance documentation; strong background in Employee Relations; excellent at managing a high volume of work consistently• Experience managing HR functions; creative problem-solving skills, recruiting and interviewing skills; effective at negotiating with and influencing clients; platform and facilitation skills• Knowledge of PeopleSoft; highly proficient in Microsoft Office applications, including Outlook, Word, PowerPoint, and ExcelKPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".Follow this link to obtain salary ranges by city outside of CA:https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=5260_9_25KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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What You Should Know About Associate Director, HR People Relations, KPMG

Ready to take your career in HR to the next level? KPMG, a leader in audit, tax, and advisory services, is searching for an engaging and dynamic Associate Director of HR People Relations to join our talented Talent and Culture organization in New Orleans, LA. Here at KPMG, we pride ourselves on fostering a work environment that prioritizes individual growth, inclusivity, and innovation. As the Associate Director, you’ll be at the forefront of our employee relations efforts, overseeing complex cases and ensuring our team members feel supported and valued. Your role will involve advising on sensitive investigations, providing guidance to managers and associates, and developing the workplace culture we all aspire to have. You’ll need a solid background in HR policies and employee engagement strategies, along with the skills to manage high-stakes situations with confidence and compassion. Whether you’re leading internal investigations, reviewing performance management documentation, or supporting performance assessments, your expertise will be vital in shaping our employee relations strategies. With a minimum of eight years in HR under your belt, you're capable of building relationships and questioning the status quo when needed. At KPMG, we not only do great work, but we also care about our community and team members' well-being. If you’re excited about making a difference and being part of a successful firm that's been recognized among the best companies to work for by leading publications, we’d love for you to join the KPMG family!

Frequently Asked Questions (FAQs) for Associate Director, HR People Relations Role at KPMG
What are the responsibilities of the Associate Director, HR People Relations at KPMG?

The Associate Director, HR People Relations at KPMG is responsible for overseeing employee relations cases of various complexities. This includes consulting with the Office of General Counsel, leading investigations related to firm policy violations, providing guidance on performance management, and advising on employee separations and accommodations. Additionally, this role supports managers and employees through various HR issues, ensuring a positive employee experience.

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What qualifications are needed for the Associate Director, HR People Relations position at KPMG?

To qualify for the Associate Director, HR People Relations role at KPMG, candidates should have a minimum of eight years of HR experience, preferably with a Bachelor's or Master's degree in human resource management or a related field. PHR or SPHR certifications are also advantageous. A comprehensive understanding of HR principles and the ability to foster strong relationships across all levels of the company is essential.

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How does KPMG support employee well-being in the Associate Director, HR People Relations role?

At KPMG, the Associate Director, HR People Relations plays a vital role in supporting employee well-being through crisis management, conflict resolution, and performance assessment processes. KPMG provides a comprehensive benefits package, emphasizing mental health support, personal well-being, and creating a work environment conducive to employee engagement and satisfaction.

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What is the work culture like at KPMG for the Associate Director, HR People Relations position?

KPMG boasts a vibrant and inclusive culture that values individual development and innovation. As an Associate Director in HR People Relations, you'll engage in creating a supportive environment that encourages personal growth while aligning with the firm's objectives. The culture emphasizes collaboration, community service, and recognition of excellence, making it an ideal workplace for passionate HR professionals.

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What skills are essential for the Associate Director, HR People Relations at KPMG?

Essential skills for the Associate Director, HR People Relations role at KPMG include strong problem-solving and negotiation abilities, proficiency in Microsoft Office, and expert knowledge of HR policies and regulations. Additionally, exceptional communication skills, the ability to manage a high volume of HR functions, and a proactive approach to employee relations challenges are crucial for success.

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Common Interview Questions for Associate Director, HR People Relations
Can you describe your experience with employee relations in a previous role?

When answering this question, focus on specific situations where you managed complex employee relations issues. Discuss your approach to resolving conflicts, your methods for maintaining compliance with HR policies, and how you ensured a positive resolution for all parties involved.

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How do you handle sensitive investigations regarding workplace issues?

Highlight your approach to leading investigations by emphasizing the importance of confidentiality, adherence to policies, and thorough documentation. Explain how you would guide managers and employees through the process to ensure fairness and support.

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What strategies do you employ to foster an inclusive work environment?

Share specific strategies you have implemented before, like diversity training, employee resource groups, or feedback mechanisms that promote inclusivity. Discuss how these initiatives have impacted engagement and morale positively.

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Describe a time when you had to coach a manager through an HR dilemma.

Provide a relevant scenario where you successfully advised a manager on handling an HR issue. Focus on how your coaching improved their understanding of HR principles and led to a successful resolution of the dilemma.

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How do you stay current with HR trends and regulations?

Discuss your methods for continuous learning, such as attending HR workshops, obtaining certifications, or following industry publications. Emphasize your commitment to remaining informed and applying relevant trends to your role.

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What metrics do you use to evaluate employee relations success?

Explain how you measure success in employee relations. Focus on metrics such as employee satisfaction surveys, resolution times for conflict cases, and turnover rates, indicating your analysis of these metrics to drive improvements.

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Tell me about a successful conflict resolution you facilitated.

Choose an example showcasing your conflict resolution skills. Discuss the steps you took to mediate the situation, ensure a fair discussion, and reach a resolution acceptable to all parties involved.

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How would you approach managing performance assessments?

Describe your experience with performance assessments, stressing the importance of clear communication, objective criteria, and constructive feedback. Discuss how your approach facilitates employee growth and improves overall performance.

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What challenges do you foresee in the role of Associate Director, HR People Relations?

Discuss potential challenges, such as managing diverse employee needs and adapting to evolving policies. Highlight your proactive strategies for overcoming these challenges and maintaining a positive work environment.

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Why do you want to work at KPMG as an Associate Director, HR People Relations?

Illustrate your enthusiasm for KPMG's culture and your alignment with their values in supporting employee engagement and development. Express your eagerness to contribute your expertise to make a meaningful impact at the firm.

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KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. With 75+ offices and more than 40,000 employees and partners through out the U.S., we’re leading the industry in ...

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March 20, 2025

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