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Senior Manager, Product Compliance

Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken ProKraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Our global Compliance team is redefining how compliance should be done - we challenge the norms and practices of the incumbent industry participants to identify ways to make Compliance at Kraken a competitive advantage. Our teams navigate the regulatory uncertainty and changing policy positions of global regulators and governments to help chart a path that ensures Kraken is successful in a truly dynamic industry.

The Product Compliance team is part of Compliance and is Kraken Compliance’s primary interface with key partners external to the Compliance function (incl. Product, Strategy, Corp Dev). It supports Kraken’s portfolio of long term product initiatives, including support for internal tools & systems. Payment & Blockchain is a vertical of Product Compliance, alongside Growth, Consumer, On Chain, Institutional, PRO, and Platform.

The Payments & Blockchain is responsible for ensuring the seamless and secure operation of our platform's financial infrastructure. This includes overseeing payment processing, blockchain operations, and related back-office functions. The team is committed to optimizing our existing systems and exploring innovative solutions to drive efficiency and scalability.

The opportunity

  • Collaborate with cross-functional teams to optimize processes and resolve issues.

  • Act as a subject matter expert (SME) for external functions on Compliance-related matters to support our platform's financial infrastructure.

  • Prepare detailed relevant documentation and provide recommendations in alignment to Compliance’s requirements and risk appetite.

  • Keep up with regulatory landscape and industry movements to advise on backoffice controls related to funds and transfer processing.

  • As the team grows, lead and mentor a high-performing team, fostering a culture of innovation and continuous improvement.

Skills you should HODL

  • 4–7 years proven experience in payments, blockchain, or financial services industry.

  • Thrive in a fast-paced environment and communicate effectively with senior stakeholders and between multiple teams.

  • Excellent analytical/problem solving, verbal and written communication, and organization skills

  • Strong understanding of blockchain technology, cryptocurrencies, and smart contracts, as well as payment processing systems and regulations.

  • Strong leadership and team management abilities.

  • Strong communication and interpersonal skills.

  • Experience with risk management and compliance frameworks.

Nice to haves

  • Experience with DevOps practices.

  • Knowledge of data analytics and business intelligence tools.

  • Experience with regulatory reporting and compliance.

  • Certification in relevant areas

#LI-Remote

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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What You Should Know About Senior Manager, Product Compliance, Kraken

Join Kraken as a Senior Manager of Product Compliance and be a key player in building the future of crypto! At Kraken, we are a group of crypto enthusiasts dedicated to accelerating the global adoption of cryptocurrency and ensuring financial freedom for everyone. This fully remote role invites you to collaborate with a diverse global team, while helping navigate the complexities of regulatory compliance. You will be at the forefront of our Payment & Blockchain vertical, ensuring our platform operates securely and efficiently. Your expertise will shape how we approach compliance as a competitive advantage. You’ll lead cross-functional teams, craft detailed recommendations, and foster a culture of innovation as you mentor a high-performing team. With your solid experience in payments, blockchain, or the financial services industry, you are ready to tackle challenges head-on. Your ability to articulate complex ideas clearly will engage stakeholders and support the seamless operation of our financial infrastructure. If you’re someone who thrives in a fast-paced environment, possesses strong analytical skills, and has a passion for working with cutting-edge technologies, Kraken is where you belong!

Frequently Asked Questions (FAQs) for Senior Manager, Product Compliance Role at Kraken
What responsibilities does the Senior Manager, Product Compliance at Kraken have?

The Senior Manager, Product Compliance at Kraken is responsible for collaborating with various teams to optimize compliance processes, acting as a subject matter expert, preparing detailed documentation, keeping up with the regulatory landscape, and leading a high-performing team. This dynamic role ensures that Kraken's financial infrastructure operates seamlessly and securely.

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What qualifications are required for the Senior Manager, Product Compliance role at Kraken?

Candidates for the Senior Manager, Product Compliance position at Kraken should have 4 to 7 years of proven experience in payments, blockchain, or financial services. A strong understanding of blockchain technology, payment processing systems, and experience with risk management and compliance frameworks are crucial for success in this role.

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How does the Senior Manager, Product Compliance contribute to Kraken's mission?

The Senior Manager, Product Compliance ensures that Kraken operates in accordance with regulatory requirements while advocating for innovative solutions. By guiding the product compliance team in optimizing processes, the Senior Manager plays a vital role in Kraken's mission to build a secure and user-friendly financial platform.

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What skills are beneficial for the Senior Manager, Product Compliance position at Kraken?

Beneficial skills for the Senior Manager, Product Compliance role at Kraken include strong leadership and team management abilities, excellent communication and organizational skills, a solid understanding of blockchain technology and payment systems, and experience in regulatory reporting and compliance.

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What is the team culture like at Kraken for the Senior Manager, Product Compliance?

Kraken fosters a culture of diversity, inclusion, and continuous improvement. As a Senior Manager, Product Compliance, you'll be part of a dynamic team that encourages innovative thinking and merit-based hiring, allowing you to thrive in a supportive environment that celebrates varied talents and backgrounds.

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Common Interview Questions for Senior Manager, Product Compliance
Can you describe your experience with compliance in the payments industry?

In your response, outline your specific experiences managing compliance processes within the payments industry. Highlight any successful initiatives you led and how you navigated regulatory challenges, showing your knowledge and proactive approach.

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How do you stay updated on regulatory changes affecting the blockchain and payments sectors?

Discuss a combination of methods you use, such as subscribing to industry newsletters, attending webinars and conferences, joining professional organizations, and networking. Explain how this knowledge has allowed you to implement effective compliance strategies.

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What methods do you use to foster a culture of compliance within your team?

Share specific strategies you implement to promote a compliance-oriented mindset, such as training sessions, open communication about compliance objectives, and creating a feedback-rich environment. Provide examples of how this culture benefits the organization.

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Describe a situation where you had to handle a compliance issue. What was your approach?

Provide a clear example of a compliance issue you encountered, your analytical approach to resolving it, the stakeholders you involved, and the outcome. Emphasize the importance of teamwork and communication in your process.

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How do you prioritize compliance tasks in a fast-paced environment like Kraken?

Discuss your prioritization techniques, such as assessing risk levels, aligning tasks with company goals, and staying flexible to adapt to changing regulations or business needs. Mention tools or methodologies you use to remain organized.

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What role does technology play in your approach to compliance?

Explain how you leverage technology to enhance compliance workflows, such as using data analytics tools to identify risks, automation for repetitive tasks, or any compliance software you've utilized to ensure efficient processes.

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How do you communicate compliance regulations effectively to non-compliance team members?

Detail your strategies for simplifying complex regulation language, such as using relatable examples or visual aids, hosting informative workshops, and maintaining open lines of communication for questions or clarifications.

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What leadership style do you employ to manage your team effectively?

Reflect on your leadership style, whether it's transformational, servant leadership, etc., and provide examples of how you inspire and motivate your team, support their professional growth, and cultivate a positive team dynamic.

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Can you give an example of how you handled a disagreement with a stakeholder regarding compliance recommendations?

Bring up a past experience where you encountered differing opinions and describe your approach to resolving the disagreement, whether through open communication, providing evidence, or finding a compromise that aligned with compliance requirements.

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Why do you want to work as a Senior Manager in Product Compliance at Kraken?

Discuss your genuine passion for cryptocurrency and blockchain technology, along with your admiration for Kraken's commitment to innovation and security. Explain how this aligns with your career goals and professional values.

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Full-time, remote
DATE POSTED
December 17, 2024

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