Dealership Account Manager - Los Angeles, CA

As a Dealership Account Manager at Lendbuzz in Los Angeles, your primary responsibilities include prospecting and business development to engage potential dealership partners, supporting existing dealers, and conducting market analyses to identify trends in automotive finance. Your role is crucial in driving the success of both the dealerships and our company.

To be considered for the Dealership Account Manager position at Lendbuzz, you should possess proven experience in auto finance or dealership management, particularly in special finance. Strong interpersonal skills, market analysis capability, and familiarity with CRM tools like Salesforce or HubSpot are also important. A valid driver's license and strong customer service skills are requisite.

Lendbuzz provides its Dealership Account Managers with a comprehensive support system that includes unlimited earning potential through competitive salaries and uncapped commissions, as well as a monthly travel stipend and a company laptop. Additionally, our excellent benefits package ensures that you have the coverage you need from day one.

As a Dealership Account Manager at Lendbuzz, you can expect an attractive benefits package that includes comprehensive medical, dental, and vision coverage starting on the first of the month after your start date, 401(k) matching, and unlimited PTO to promote a healthy work-life balance.

Lendbuzz is a fantastic place to work for a Dealership Account Manager due to our commitment to innovation, diversity, and employee success. With accolades such as being named one of America's Best Startup Employers, we ensure our employees thrive in a collaborative environment while contributing to the future of the auto finance industry.

When answering this question, highlight your previous roles in dealership account management, focusing on specific achievements, challenges you overcame, and how you built relationships with dealerships. Specific examples will emphasize your hands-on experience and understanding of the role.

Discuss your approach to relationship management, emphasizing listening skills, regular communication, and how you tailor your support based on each dealership’s unique needs. Provide instances where your strategies led to successful partnerships.

Describe the methods you use for market analysis, like utilizing CRM tools and market research techniques. Include an example of how you used data analysis to adapt a strategy to enhance business outcomes.

Be sure to mention CRMs like Salesforce or HubSpot and any analytic tools you use. Discuss your proficiency with these tools and how they help you perform better in your role, showcasing your tech-savviness.

Choose a specific challenge in your dealership account management work and explain the context, your actions, and the final outcome. The key here is to demonstrate your problem-solving abilities and resilience.

Discuss your organizational skills and mention any tools or techniques you use to prioritize tasks effectively. Give an example of how you've successfully managed multiple accounts simultaneously without compromising service quality.

This is your chance to define what excellent customer service looks like in automotive finance. Explain how you ensure satisfaction, responsiveness, and the importance of maintaining long-term relationships with dealership partners.

Emphasize your communication skills and your approach to conflict resolution. Share an example where you successfully navigated a disagreement, focusing on empathy and finding common ground to maintain the relationship.

Share what drives you personally and professionally. Whether it's achieving sales targets, fostering partnerships, or contributing to a team's success, reflect on your motivations and how they align with the company's goals.

Here is your opportunity to demonstrate your knowledge of Lendbuzz. Discuss the company’s values, your passion for the automotive finance industry, and how you can contribute to Lendbuzz’s mission and growth.