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Account Executive- Southwest

Company Description

LGC Clinical Diagnostics, part of the LGC Group, has more than 30 years of experience as a leading and trusted global IVD quality manufacturer, with particular expertise in quality measurement tools (QMT) and reagents. Focused on five key areas – clinical biochemistry and immunoassay, serology, molecular diagnostics, clinical genomics, and reagents – it has around 450 employees across its four FDA-registered and ISO 13485-certified facilities in the USA and Ireland, and an ISO 9001-certified facility in England.


LGC Clinical Diagnostics partners with IVD and biopharmaceutical developers, CROs and academic institutions covering the entire diagnostic pipeline, from concept and early-stage research to accelerated product development and, ultimately, routine clinical use. It develops and manufactures a comprehensive portfolio of premium catalogue and custom-developed diagnostic quality solutions and component materials for the IVD and extended life sciences industry through its four brands, Maine Standards Company, SeraCare, The Native Antigen Company and Technopath Clinical Diagnostics.
Together, they serve 7,500+ customers in over 120 countries, providing products for more than 20 clinical application areas, including infectious diseases, NIPT, diabetes, cardiac disease and oncology.

lgcclinicaldiagnostics.com

Job Description

LGC’s Account Executives (AE) drive strong sales growth, and strong long-term business relationships with end-user accounts for our diagnostic and genomic product lines. The AE will develop account strategy, target key decision makers, and grow business across all product lines.  The AE will manage accounts in assigned territory and execute all sales related activities to develop strong long-term business relationships with customers. Responsibility to build a comprehensive business strategy to include all elements necessary to meet or exceed all goals for sales growth, profitability and customer satisfaction in the assigned territory also falls to the AE. Travel to customers is a requirement of this position.

 

  1. Key Responsibilities
  • Each territory will be covered in tandem by one Account Executive and one Account Manager.
  • Develop strategic account plans to increase sales revenue and achieve targets for all assigned end-user accounts for all product lines.
  • Present LGC’s corporate capabilities through the development and delivery of presentations and educational seminars about LGC’s products to individual customer stakeholders or group audiences to build customer relationships to further grow business.
  • Develop deep understanding and knowledge of all products and services along with develop working knowledge of competitor’s products and services to differentiate LGC as a top diagnostics and genomics provider.
  • Provide accurate and timely business forecast on a monthly, quarterly, and yearly basis for both potential and current customers.
  • Become proficient with all current sales, marketing, and administrative tools including current tracking tools/programs, including SalesForce.com. This will provide tracking reports of account activities, lead funnel efforts and expenses as outlined by management.
  • Support strategy and direction for the business unit including identifying opportunities, prospecting, qualifying, and developing relationships with customers in assigned territory.
  • Share sales skills and account management best-practices, provide support to team members and their account strategies when requested.
  • Work closely with both internal and external resources for the execution of key account strategies
  • Attend tradeshows in or out of assigned territory as requested.
  • Timely and meaningful communications with sales management and administration, and other departments are expected.
  • Present oneself in a manner that compliments LGC. and adds to an overall positive image.
  • Expected travel of 50% or more.

Qualifications

Knowledge, Experience and Technical Skills

  • Five plus years of experience selling IVD, biological, chemistry, immunoassay and/or clinical products into the in vitro diagnostic market including traditional molecular/serology diagnostic products and/or companion diagnostics required.
  • Experience in establishing partnerships with middle and senior level decision makers to foster ongoing relationships is required. 
  • Requires good knowledge of Strategic and Consultative Selling.
  • Excellent presentation skills (both group and one-on-one) required.
  • Computer skills must be at the level necessary to organize customer data, pricing, proposals, and other key information including the use of productivity tools such as SalesForce.com and MS Office applications.
  • Excellent communication and teamwork skills are required to work effectively internally and externally in matrix organization.
  • Forecasting capabilities must be highly developed as well as the ability to create accurate and timely reports.

Education and/or Experience

  • Bachelor’s Science (BSc) or higher in related discipline required.
  • Confidentiality and discretion required. Performance in an ethical and professional manner required at all times.
  • Adept self-learner who can readily understand and communicate technical details and performance of LGC’s portfolio of products.
  • Exceptional customer service orientation with ability to probe for thorough understanding of customer needs to respond quickly with product and service solutions.
  • Ability to work independently and to prioritize and manage multiple projects to satisfy customer needs and timelines.
  • Critical thinker who demonstrates intellectually disciplined process of actively and skilfully analyzing, synthesizing, and evaluating information as a guide to decision-making.
  • Capability of facilitating cross-functional, collaborative investigations using best practice processes and tools for problem resolution.
  • Excellent analytical skills to inform and support continuous sales initiatives.
  • Strong organizational, verbal, and written communication skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive- Southwest, LGC Group

If you’re looking to join a respected name in the diagnostics field, LGC Clinical Diagnostics is on the hunt for an engaging Account Executive for the Southwest region. This role is all about driving sales growth and cultivating strong, long-lasting relationships with end-user accounts through our innovative diagnostic and genomic product lines. As our Account Executive, you’ll dive deep into account strategy, identifying key decision-makers while managing your designated territory effectively. Your job will involve developing comprehensive business strategies that encompass every element to meet and excel beyond sales growth, profitability, and customer satisfaction goals. Not to mention, you’ll have the opportunity to showcase LGC's capabilities by delivering presentations and seminars, establishing yourself as a trusted resource for your customers. With a commitment to staying updated on all our products as well as competitors’ offerings, you’ll position LGC as a top-rate diagnostics and genomics provider. Expect around 50% travel, as building those in-person relationships is crucial to the success of this role. We’re looking for someone with at least five years of proven experience selling IVD or clinical products, along with a knack for establishing relationships with decision-makers. If you possess excellent presentation skills, strong analytical abilities, and can thrive both independently and within a collaborative team environment, this is the next step in your career that you won’t want to miss out on!

Frequently Asked Questions (FAQs) for Account Executive- Southwest Role at LGC Group
What are the key responsibilities of the Account Executive at LGC Clinical Diagnostics?

The Account Executive at LGC Clinical Diagnostics is primarily responsible for driving sales growth within assigned territories, developing strategic account plans, and presenting the company's corporate capabilities through presentations and educational seminars. This role requires a deep understanding of LGC's product offerings and the ability to foster strong, long-term relationships with customers.

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What qualifications do I need to become an Account Executive at LGC Clinical Diagnostics?

To qualify for the Account Executive position at LGC Clinical Diagnostics, candidates should possess a Bachelor’s degree in a related discipline and have a minimum of five years of experience selling IVD or clinical products. Excellent presentation skills and strong communication abilities are also essential, along with proficiency in tools like SalesForce.com.

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How does the Account Executive role at LGC Clinical Diagnostics contribute to customer satisfaction?

The Account Executive at LGC Clinical Diagnostics enhances customer satisfaction by developing tailored account strategies, understanding customer needs, and quickly providing effective product and service solutions. Their ability to maintain continuous communication and actively engage with clients is fundamental to building long-lasting relationships.

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What kind of travel can I expect in the Account Executive role at LGC Clinical Diagnostics?

In the Account Executive role at LGC Clinical Diagnostics, you can expect to travel around 50% of the time. This travel is essential for meeting clients, presenting products, and building essential relationships that drive business growth within your assigned territory.

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What does success look like for an Account Executive at LGC Clinical Diagnostics?

Success for an Account Executive at LGC Clinical Diagnostics is defined by meeting or exceeding sales growth targets, developing strategic relationships with key decision-makers, and accurately forecasting business outcomes. Additionally, achieving high customer satisfaction rates is a vital indicator of success in this role.

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Common Interview Questions for Account Executive- Southwest
Can you describe your experience with IVD and clinical products?

When answering this question, emphasize your relevant experience, focusing on specific products you've sold, the markets you've served, and your success in these areas. Show your understanding of the clinical diagnostics landscape and how you’ve adapted your strategies to meet customer needs.

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How do you build relationships with decision-makers?

Explain your approach to relationship building. You should mention your strategies for identifying key stakeholders, engaging them through tailored communication, and maintaining ongoing dialogue to nurture those relationships over time.

Join Rise to see the full answer
What techniques do you use for strategic account planning?

Detail your strategic approach to account planning, including market research, setting short and long-term objectives, and leveraging data to inform your strategies. Be sure to mention adaptation based on customer feedback and competitive insights.

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How do you handle objections from clients?

Discuss your method for addressing objections, which should include active listening to understand concerns, empathizing with the client, and offering thoughtful, solutions-oriented responses that demonstrate how your product meets their needs.

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What tools do you use for tracking sales and managing accounts?

Talk about your proficiency with SalesForce.com and other sales management tools. Highlight how you use these systems to track interactions, analyze performance metrics, and create accurate forecasts.

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Can you share an example of a successful sales presentation you’ve delivered?

Provide a specific example that includes the client situation, the presentation's focus, and its outcomes. Highlight how you tailored the content to the audience’s needs and the positive feedback or results that followed.

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How do you stay up-to-date with industry trends and competitive products?

Discuss your methods for keeping informed, such as attending industry conferences, subscribing to relevant publications, and networking with peers. Show your commitment to lifelong learning and how it impacts your sales strategies.

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What approach do you take to customer satisfaction?

Emphasize your customer-centric mindset, which includes proactively addressing customer needs, seeking feedback, and building relationships that allow for ongoing dialogue and support even post-sale.

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Describe a time when you successfully turned around a difficult account.

Share a specific story, detailing the challenges you faced, the strategies you implemented to engage effectively with the account, and the positive outcome that resulted. Highlight your Problem-solving and communication skills in the process.

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Where do you see yourself in five years with LGC Clinical Diagnostics?

Articulate your career aspirations, ideally aligning them with potential advancement at LGC Clinical Diagnostics. Express your interest in further developing into leadership roles that allow you to contribute to the company's growth and mission.

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LGC is a life sciences measurement and testing company providing laboratory services, reference materials, analytical testing products and services along with genomics solutions for the pharmaceutical, food, agricultural biotechnology, government,...

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Full-time, on-site
DATE POSTED
April 23, 2025

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