Job details

US Digital Mental Health Counselor - Remote

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TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

California based Digital Mental Health Counselor provides EAP and Gambling assessments, short-term counseling, crisis intervention and case management services to clients over the telephone.

Are you a California Clinically Licensed Counselor, Social Worker, or Therapist looking to make a positive impact in the world of virtual mental health services?

We are hiring individuals with a passion for counseling to service our growing EAP Network of clients. This completely remote position will allow you to operate from the comfort of your own home while still providing your community with the mental health support that they need. Full-time and Part-time options are available!

How Will You Make a Difference?

The Mental Health Counselor provides EAP and Gambling assessments, short-term counseling, crisis intervention and case management services to clients over the telephone.

Perks

Tech equipment provided (laptop, monitor, and accessories)
Access to all-inclusive benefits
401k from your start date
Ability to make your own schedule
Paid 1 Volunteer Day per year
Professional Development Days
$300 annual stipend toward license renewal fees
Supportive environment that promotes team & individual success

Responsibilities

Provide assessments and short-term counseling services using a brief solution focused model EAP, Gambling, Special Helplines (FRAP), mandatories.
Provide counseling within a 50-minute session with documentation taking place during the balance of the counseling hour.
Attend continuous learning sessions, training, and case consultations.
Provide telephone consultations related to crisis or assessed urgent situations when required.
Comfortable navigating internal operating systems, retrieving organizational information, and communicating with clients.
Remain informed on relevant regulatory and legislative developments
Meet sessional, containment, and other targets as defined by the Clinical Manager.

Requirements

Master’s degree in Social Work, Clinical Psychology, Counseling/Education, or related field
Examples of appropriate licenses include but are not limited to – LCPC, LCSW, LMHC, LPC, and LMFT
Must be located in California & clinically licensed; anyone without a license will not be considered.
Minimum of two years post-Master’s clinical experience.
Must have some flexibility to take on afternoon and/or weekend shifts

Knowledge/Skills:

Excellent communication, problem solving, collaboration, cultural competency, time management and organizational skills.
Computer literacy (Microsoft Office, Windows NT environment, basic typing skills).
Strict adherence to the ethical principles governing confidentiality/privacy legislation.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

What You Should Know About US Digital Mental Health Counselor - Remote, LifeWorks

Are you a compassionate and experienced mental health professional looking to make a difference from the comfort of your own home? TELUS Health is excited to announce an opening for a US Digital Mental Health Counselor. This remote role allows you to provide essential support to clients via telephone, making a profound impact on their mental well-being. At TELUS Health, we believe in leveraging cutting-edge technology to enhance health outcomes, and as part of our dedicated team, you will provide Employee Assistance Program (EAP) services, gambling assessments, short-term counseling, and crisis intervention. We’re searching for California licensed counselors, social workers, or therapists who are passionate about helping others. Whether you prefer full-time or part-time work, we accommodate various schedules, promoting a work-life balance that fits your needs. As a Digital Mental Health Counselor, you will be providing assessments and counseling within structured sessions, maintaining high standards of confidentiality and professionalism. We value continuous learning, so you'll have opportunities to participate in training and consultations to stay updated on the latest practices in mental health. TELUS Health supports its team with comprehensive benefits, professional development resources, and even a $300 annual stipend for license renewal fees. Join us in creating a healthier future and empowering individuals on their mental health journey. This is more than just a job; it’s a chance to make a difference in your community, while enjoying the flexibility and support of a vibrant work environment.

Frequently Asked Questions (FAQs) for US Digital Mental Health Counselor - Remote Role at LifeWorks

What are the responsibilities of a US Digital Mental Health Counselor at TELUS Health?

As a US Digital Mental Health Counselor at TELUS Health, you will be responsible for providing EAP and gambling assessments, conducting short-term counseling sessions, and offering crisis intervention services over the phone. You'll navigate internal operating systems to retrieve relevant information while ensuring that your clients receive the highest standard of care. Regular documentation during sessions and attending continuous learning sessions are also part of your role to meet certain clinical targets.