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Account Director (Italian) - Talent Solutions

Company Description

LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth.

Join us to challenge yourself with work that matters.

Job Description

This role will be based in Dublin. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.  

We are looking for an Account Director to join our team in contributing to successful client relationships with clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs

Responsibilities:

  • Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
  • Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
  • Shifts communication style and content to fit the needs of different stakeholders 
  • Sells with Integrity
  • Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
  • Thinks commercially and applies business acumen when crafting & negotiating commercial agreements 
  • Uses data and insights to support investment recommendations or overcome customer objections 
  • Proactively mitigates churn risk by adopting a smart, customer-centric approach
  • Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
  • Drives Customer growth by proactively identifying opportunities to deliver greater customer value
  • Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
  • Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment

Qualifications

Basic Qualifications:  

  • 2+ years of sales and/or client management experience

  • Fluent in English and Italian

Preferred Qualifications:  

  • Experience with SaaS platform selling  

  • Experience with recruiting, recruitment media and HR software

  • Experience selling IT or recruiting solutions 

  • Knowledge of software contract terms and conditions with the ability to create fair transactions  

  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results  

  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment  

  • Ability to gather and use data to inform decision making and persuade others  

  • Ability to assess business opportunities and read prospective buyers  

  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs  

  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors  

Suggested Skills:  

  • Communication
  • Negotiation
  • Forecasting 
  • Pipelining

Additional Information

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Account Director (Italian) - Talent Solutions, LinkedIn

Are you ready to take your career to the next level? LinkedIn is excited to invite applications for the role of Account Director (Italian) - Talent Solutions in Dublin, Ireland! In this position, you'll play a vital role in building meaningful relationships with our clients in the SMB sector. As an Account Director, your main goal is to ensure client satisfaction and retention by focusing on their needs and successfully managing their contracts with LinkedIn’s talent and learning products. You will have the opportunity to engage in robust conversations with stakeholders, utilizing your expertise to uncover their challenges and objectives. Your commercial acumen will be critical as you negotiate agreements that create mutual value and drive customer growth. At LinkedIn, we thrive in a collaborative environment that promotes trust and inclusivity, allowing you to bring your authentic self to work every day. Plus, with our hybrid work model, you'll enjoy the flexibility of working both remotely and on-site. If you have a knack for sales, fluent English and Italian skills, and a passion for transforming how the world works, we want to hear from you! Join us as we change the landscape of professional networking and empower our clients to achieve their career goals.

Frequently Asked Questions (FAQs) for Account Director (Italian) - Talent Solutions Role at LinkedIn
What does the Account Director (Italian) role at LinkedIn involve?

The Account Director (Italian) role at LinkedIn involves building strong relationships with multiple stakeholders in client organizations while managing a portfolio of SMB accounts. You will focus on ensuring client contract renewals, providing training on LinkedIn's talent and learning products, and leveraging data to optimize client success. This position thrives on a customer-centric approach and demands excellent communication skills.

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What qualifications are needed for the Account Director (Italian) position at LinkedIn?

To qualify for the Account Director (Italian) position at LinkedIn, candidates should have at least 2 years of experience in sales or client management and must be fluent in both English and Italian. Preferred candidates will have experience selling SaaS platforms, along with knowledge of recruiting solutions and IT software. Strong negotiation and communication skills, along with the ability to analyze data for decision-making, are also highly valued.

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How does the hybrid work model work for the Account Director (Italian) at LinkedIn?

The hybrid work model for the Account Director (Italian) at LinkedIn allows you to work flexibly, splitting time between home and the LinkedIn office based on team needs. This approach fosters both independence and collaboration among team members, ensuring you stay connected while balancing your work and personal life.

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What are the key responsibilities of the Account Director (Italian) at LinkedIn?

Key responsibilities of the Account Director (Italian) at LinkedIn include building relationships with clients, identifying their needs and challenges, ensuring client engagement with LinkedIn products, mitigating churn risks, and driving customer growth. Additionally, you will assess the strength of relationships within accounts, craft commercial agreements, and adopt strategies to optimize clients' ROI.

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What skills are essential for the Account Director (Italian) role at LinkedIn?

Essential skills for the Account Director (Italian) role at LinkedIn include effective communication, negotiation, and strategic thinking. Candidates should demonstrate the ability to read prospective buyer needs, use data to inform decisions, and manage the sales pipeline efficiently. A collaborative mindset and the capability to work across teams are also highly valued in this position.

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Common Interview Questions for Account Director (Italian) - Talent Solutions
Can you describe your experience in managing client relationships as an Account Director?

When answering this question, highlight specific instances where you've effectively built relationships, understood client needs, and driven results. Share strategies you used to maintain client satisfaction and retention, and discuss how your approach aligns with LinkedIn's client-centric values.

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How do you tailor your communication style for different stakeholders?

Demonstrate your adaptability by discussing how you assess your audience and adjust your communication accordingly. Provide examples of how you effectively communicated technical information to non-technical stakeholders, ensuring comprehension and engagement.

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What strategies do you use to identify growth opportunities within client accounts?

Discuss techniques you employ to assess client needs, such as conducting regular check-ins and leveraging data insights. Explain how you proactively recommend solutions that add value and foster long-term partnerships.

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How do you handle objections from clients during negotiations?

Describe how you actively listen to client concerns, validate their feelings, and respond with data-driven insights. Emphasize your ability to pivot the conversation towards mutually beneficial outcomes while maintaining a positive relationship.

Join Rise to see the full answer
What is your approach to forecasting and quota attainment?

Explain your method for setting realistic targets based on historical data, market trends, and client potential. Discuss how you monitor progress and adjust strategies as needed to ensure you meet or exceed your quotas.

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Can you give an example of a successful sales strategy you've implemented?

Share a detailed account of a sales strategy you devised, including the planning process, execution, and results achieved. Highlight how your approach aligned with client goals and contributed to their overall success.

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How do you ensure client contracts are renewed?

Highlight your proactive relationship management strategy, focusing on regular communication, understanding client satisfaction, and timely identification of renewal timelines. Discuss how you address any issues that arise and emphasize the value your product brings.

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What role does data play in your decision-making process?

Explain how you utilize data analytics to inform your strategies, track customer usage, and predict churn. Provide specific examples of how data-driven decisions led to successful outcomes for your clients.

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How do you stay informed about industry trends and client needs?

Mention various resources you use, such as professional networks, industry blogs, and conferences. Explain how you leverage this information to anticipate client needs and provide relevant solutions that showcase LinkedIn's commitment to innovation.

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What do you believe are the key factors for success as an Account Director at LinkedIn?

Discuss the importance of building trust, delivering value, and fostering collaboration. Emphasize the role of continuous learning, adaptability, and understanding client objectives in driving success in the Account Director position at LinkedIn.

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Full-time, hybrid
DATE POSTED
April 10, 2025

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