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Director, Sales Strategy & Operations, LSS NAMER - job 1 of 2

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in New York, San Francisco or Sunnyvale 

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

The Sales Strategy & Operations Director is a key business leader who will function as a strategic thought partner and “chief of operations” to the LinkedIn Sales Solutions (LSS) North America business. 

The role is focused on driving strategy that will accelerate the growth of the LSS North America organization and enable our world-class field sales team to be as productive as possible through effective operations management. This individual will be responsible for making data-driven decisions around business strategy in partnership with sales leadership, designing and implementing strategy enhancements through our sales planning process, and leveraging sales analytics and operational improvements to drive action and improve the productivity of the organization. 

This is a people management role, with an experienced team of sales operations professionals underneath it. As Sales Strategy & Operations Director, you will have the opportunity to shape and grow a high performing team. 

We are looking for an exceptional business and people leader with strong quantitative, problem solving, communication, and project management skills. The ideal candidate can effectively communicate with executives and collaborate with a variety of people and job functions, accomplishing tasks of high complexity and scope, and can perform professionally in a challenging and extremely fast-paced environment. The ideal candidate will be able to handle highly sensitive, confidential, and non-routine information supporting a rapidly changing organization. We're seeking a leader who can recognize opportunities to drive business growth or improve processes and who can lead a team to bring these ideas to life.   

 Responsibilities:   

  • Develop and lead a top-caliber strategy & operations team   

  • Serve as key business advisor to our North America sales & cross-functional leaders  

  • Lead sales strategy & operations for the North America region of LinkedIn’s Sales Solutions business – including, but not limited, to: 

  • Developing & driving strategic priorities to accelerate business growth 

  • Providing visibility into business performance via forecasting, reporting & sales insights 

  • Leading key sales planning activities to improve productivity, including segmentation, territory planning, incentive design, and quota-setting  

  • Driving system improvements & streamlining sales processes 

  • Deliver strategic and operations projects globally as required to evolve and transform LinkedIn’s sales model   

  • Coordinate with cross-functional teams to lead mission critical projects, role alignment & program integrations   

Qualifications

Basic Qualifications:   

  • BA or BS degree  

  • 10+ years in operations, sales, management consulting, finance or investment banking experience 

  • 5+ years in people management experience   

Preferred Qualifications:   

  • MBA or advanced degree preferred (or equivalent work experience)  

  • 3+ years of experience managing large teams and/or people managers 

  • Experience leading sales operations for a B2B SaaS businesses 

  • Experience with CRM systems (SFDC and Microsoft Dynamics) 

  • Project Management experience and experience mobilizing cross functional teams towards a common goal   

  • Strong problem-solving and project management skills 

  • Experience communicating with and presenting to senior management   

  • Experience analysing data and using data to drive decision-making   

  • Experience pivoting between big picture thinking and operational tactics     

Suggested Skills 

  • Leadership 
  • Cross-functional Collaboration
  • Influencing
  • Communication

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is US $171,000 to US $278,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$224500 / YEARLY (est.)
min
max
$171000K
$278000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Sales Strategy & Operations, LSS NAMER, LinkedIn

Are you ready to take on a pivotal role in shaping the future of LinkedIn’s North America business? As the Director of Sales Strategy & Operations at LinkedIn, you'll be a key player in driving strategic initiatives that boost our Sales Solutions (LSS) growth. Imagine overseeing a talented team of professionals, collaborating closely with sales leadership to make data-driven decisions that enhance productivity and efficiency. This position is all about developing and implementing strategies that set our field sales teams up for success. With locations in New York, San Francisco, or Sunnyvale, we embrace a hybrid work culture that allows you to perform at your best, whether at home or in the office. In this role, you’ll dive into critical activities like sales planning, forecasting, and reporting, ensuring our teams have clear visibility into their performance. Your ability to lead system improvements and streamline processes will be essential in transforming how we operate. If you’re someone who thrives in a fast-paced environment, has exceptional problem-solving and project management skills, and is passionate about developing a high-performing team, we want to hear from you. Join LinkedIn, where we value trust, inclusion, and fun while creating economic opportunities for every professional in the world. Bring your expertise in sales operations, analytical thinking, and leadership abilities to make a significant impact on our organization and the communities we serve.

Frequently Asked Questions (FAQs) for Director, Sales Strategy & Operations, LSS NAMER Role at LinkedIn
What are the responsibilities of the Director, Sales Strategy & Operations at LinkedIn?

The Director, Sales Strategy & Operations at LinkedIn is responsible for driving strategic priorities that accelerate business growth, providing visibility into sales performance through forecasting and reporting, leading key sales planning activities like territory planning and incentive design, and streamlining sales processes. This role requires collaborating with cross-functional teams to implement mission-critical projects and ensure efficient operations within the Sales Solutions business in North America.

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What qualifications are needed for the Director, Sales Strategy & Operations role at LinkedIn?

Candidates for the Director, Sales Strategy & Operations role at LinkedIn should have a BA or BS degree and over 10 years of relevant experience in operations, sales, or management consulting. Additionally, a strong background in managing teams, B2B SaaS sales operations, and experience with CRM systems like SFDC is preferred. An MBA or advanced degree coupled with a solid track record in project management will significantly strengthen an application.

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What skills are essential for success as a Director of Sales Strategy & Operations at LinkedIn?

To succeed in the role of Director, Sales Strategy & Operations at LinkedIn, candidates should exhibit strong leadership abilities, excellent cross-functional collaboration skills, superb communication proficiency, and the capacity to influence key stakeholders. Additionally, being analytical and detail-oriented, having effective problem-solving and project management skills, and the ability to pivot between the big picture and operational tactics are crucial competencies.

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How does LinkedIn support the professional development of a Director, Sales Strategy & Operations?

LinkedIn is committed to the professional development of all its employees, including the Director, Sales Strategy & Operations. The company invests in their growth through training programs, mentorship opportunities, and access to industry insights to help enhance leadership skills and operational expertise. Creating an inclusive workplace that fosters career advancement is a priority, ensuring that leaders are well-equipped to thrive in a competitive landscape.

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What is the expected salary range for the Director, Sales Strategy & Operations position at LinkedIn?

The expected salary range for the Director, Sales Strategy & Operations position at LinkedIn is between $171,000 and $278,000. Compensation packages may vary based on a range of factors, including experience, skill set, and location. Furthermore, total compensation often includes performance bonuses, stock options, and other benefits, ensuring a competitive remuneration for this vital role.

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Common Interview Questions for Director, Sales Strategy & Operations, LSS NAMER
Can you describe a time when you developed a sales strategy that significantly improved performance?

In answering this question, focus on a specific example where you identified opportunities for improvement, collaborated with your team, and implemented a strategy that led to measurable results in sales performance. Highlight your thought process, how you managed any challenges, and the final outcome.

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How do you prioritize projects within a sales operations team?

Share your approach to prioritization, emphasizing the importance of alignment with company goals and objectives. Explain how you assess urgency, impact, and resource availability, and discuss any tools or frameworks you use to manage multiple projects effectively.

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What metrics do you consider when evaluating the success of a sales strategy?

Discuss the key performance indicators (KPIs) you track, such as sales growth, conversion rates, customer retention, and forecast accuracy. Explain how analyzing these metrics informs strategic adjustments and drives overall productivity in sales operations.

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How do you foster collaboration between sales and cross-functional teams?

Illustrate how you build relationships across departments and foster open communication. Discuss specific strategies or initiatives you've led that have resulted in successful collaboration, ensuring that all teams are aligned and working towards the same objectives.

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What experience do you have with CRM systems, and how have you utilized them to improve sales operations?

Highlight your experience with CRM systems such as Salesforce and Microsoft Dynamics. Discuss specific features you've leveraged to enhance data accuracy, streamline processes, and provide valuable insights to support sales teams effectively.

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Describe your approach to data analysis and how it impacts decision-making in sales operations.

Explain your methodology for analyzing sales data, including the tools you use and how you interpret the findings to inform decision-making. Provide an example of how data-driven insights led to actionable changes in strategy or operations.

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How do you approach mentorship and development for your team members?

Share your philosophy on leadership development and mentorship. Discuss specific programs or practices you employ to support your team’s growth, including regular feedback sessions, training opportunities, and career development plans.

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What steps would you take to ensure a smooth implementation of a new sales process?

Detail the steps you would take, such as assessing current processes, gathering stakeholder input, developing a clear implementation plan, and providing training and support. Emphasize the importance of communication and feedback throughout the process.

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Can you provide an example of how you led a challenging project with a tight deadline?

Select a challenging project that illustrates your project management skills, highlighting how you organized efforts, motivated your team, and ensured successful completion despite the time constraints. Discuss the results and any lessons learned.

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How do you handle resistance to new strategic initiatives from team members?

Discuss your approach to addressing resistance, emphasizing the importance of understanding concerns, providing clear communication about the benefits of the change, and engaging team members in the process to develop a sense of ownership and commitment.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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Full-time, hybrid
DATE POSTED
December 20, 2024

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