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Sales Strategy & Operations Associate - job 1 of 3

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in San Francisco   

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.    

Our Sales Strategy & Operations organization is responsible for building and maintaining the operational foundation that enables our sales organization to run effectively and efficiently. This individual will act as an advisor to executives in our sales organization and is responsible for helping crack the most important strategic and operational problems facing the business. As a Strategy & Operations Associate, you will be partnering with senior sales executives and Sales operations leaders to assess business performance and derive actionable insights focused on driving revenue growth, productivity, and customer value. The Associate is also responsible for leading, executing, and scaling operational and planning processes for annual business targets for our Learning business, in partnership with cross-functional stakeholders.   

The Associate should have a strong strategic mindset with data and analytical skills while also being able to communicate and collaborate with cross-functional stakeholders to drive critical business decisions. The candidate should also be able to handle highly sensitive, confidential, and non-routine information, have high attention to detail, be open-minded to challenge the status quo, and work in a rapidly changing organization while inspiring excellence from themselves and business partners.   

Responsibilities 

  • Advise senior members of the sales organization on growing and optimizing their LinkedIn Learning businesses by making data-driven, actionable recommendations that help them achieve their long-term strategic priorities   
  • Drive strategic planning processes through data-driven recommendations (e.g., customer segmentation, headcount, financial and territory planning, quota setting)   
  • Lead and provide recommendations on a variety of strategic, cross-functional projects that will shape LinkedIn’s go-to-market motion. Present insights / recommendations to executives and global sales operations partners  
  • Lead and drive recommendations on operational, planning and GTM motions specific to LinkedIn’s Learning business 
  • Be an analytical backbone of the LTS North America Sales strategy and operational team, helping build and scale analyses across a variety of planning and operational processes 
  • Lead operational processes of the sales organization, such as quota / annual targets, territory allocation, audits, reports, and dashboard development, data checks & maintenance   
  • Establish strong working relationships with peers in other Sales Operations teams and cross functional partners (business operations, sales leadership, HR, finance and systems teams) to achieve objectives 

 

Qualifications

Basic Qualifications:   

  • Bachelor’s degree or related practical experience   
  • 2+ years of experience in sales operations, business operations, management consulting, finance, or an analytical/operational role   
  • 2+ years of experience with Excel and PowerPoint   
  • 1+ year with experience in SQL   

Preferred Qualifications:   

  • Ability to leverage numbers and insights to influence and drive sound decision making   
  • Experience in communicating effectively and presenting to Senior Executives   
  • Ability to build strong partnerships and collaborate with stakeholders   
  • Advanced knowledge of Microsoft Excel: expertise in data analysis and financial modelling   
  • Experience in working with Tableau, SQL/Presto and/or the willingness to learn    
  • Motivation to challenge the status quo and continually innovate   
  • Ability to effectively solve complex problems from high priority strategic initiatives   

Suggested Skills:   

  • Excel   
  • SQL   
  • Cross-functional Collaborations   

LinkedIn is committed to fair and equitable compensation practices.       

The base pay range for this role is $78,000 to $126,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.       

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$102000 / YEARLY (est.)
min
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$78000K
$126000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Strategy & Operations Associate, LinkedIn

Welcome to LinkedIn, the world’s largest professional network! We're thrilled to announce the opening for a Sales Strategy & Operations Associate based in San Francisco, CA. In this pivotal role, you'll be at the heart of our Sales Strategy & Operations team, collaborating with senior executives to help drive our LinkedIn Learning business forward. Think of yourself as a strategic advisor, using your data-driven insights to tackle some of the most significant operational challenges we face. You’ll partner with various departments to analyze business performance and make recommendations on optimizations that can help spur revenue growth and enhance customer value. A big part of your work will involve managing annual business targets by leading planning processes and ensuring strong collaboration across teams. We value innovative thinking and a proactive approach, so bring your analytical skills and strategic mindset to make a real impact at LinkedIn. With the flexibility of a hybrid work environment, you’ll enjoy the balance of working from home while also engaging with your team in the office. If you're ready to help shape the future of our sales strategy, we’d love for you to join us in transforming how the world works!

Frequently Asked Questions (FAQs) for Sales Strategy & Operations Associate Role at LinkedIn
What are the primary responsibilities of a Sales Strategy & Operations Associate at LinkedIn?

As a Sales Strategy & Operations Associate at LinkedIn, your main duties will include advising sales leaders on strategies to enhance their LinkedIn Learning businesses, conducting data analysis to derive actionable insights, and leading various strategic planning processes. You’ll also manage operational tasks such as quota setting, territory allocations, and contribute to cross-functional project initiatives that drive our overall go-to-market strategies.

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What qualifications are necessary to become a Sales Strategy & Operations Associate at LinkedIn?

To qualify for the Sales Strategy & Operations Associate role at LinkedIn, you should have a Bachelor’s degree or relevant work experience, along with at least 2 years of experience in sales operations or a related analytical role. Proficiency in Excel and PowerPoint is essential, and familiarity with SQL is preferred. Strong communication skills and the ability to collaborate with various stakeholders are crucial for this position.

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How does the hybrid work model function for a Sales Strategy & Operations Associate at LinkedIn?

LinkedIn offers a flexible hybrid work option for the Sales Strategy & Operations Associate role, allowing you to work from home as well as commute to the office as needed. This model fosters a productive work-life balance while still encouraging collaboration with your team whenever critical projects require in-person discussions.

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What skills are essential for a successful Sales Strategy & Operations Associate at LinkedIn?

Essential skills for a successful Sales Strategy & Operations Associate at LinkedIn include strong data analysis capabilities, advanced proficiency in Microsoft Excel, and effective communication skills for presenting insights. You should also thrive in a collaborative environment, be open to challenging the status quo, and demonstrate an ability to manage complex problems effectively.

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What opportunities for growth can a Sales Strategy & Operations Associate expect at LinkedIn?

Joining LinkedIn as a Sales Strategy & Operations Associate opens up numerous growth opportunities. You’ll receive support in your professional development, access to mentorship from senior leaders, and exposure to diverse projects that enhance your strategic thinking and operational skills. LinkedIn prides itself on fostering a culture of learning, where you can further develop your career trajectory.

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Common Interview Questions for Sales Strategy & Operations Associate
What strategies would you employ to analyze business performance in the Sales Strategy & Operations role?

To analyze business performance effectively, I would employ a combination of data analysis tools and techniques, focusing on key performance indicators that align with business objectives. This might include customer segmentation analysis, sales trends analysis, and forecasting models. Collaborating with cross-functional teams will also provide valuable perspectives to enhance these insights.

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Can you describe a time when you made a data-driven recommendation that impacted business operations?

Certainly! In my previous role, I analyzed sales data that revealed an underperformance in a particular region. I recommended reallocating resources to focus on high-potential customer segments, which ultimately led to a significant increase in sales for that region. Presenting my findings clearly helped convince management to implement this strategy.

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How will you handle complex operational issues as a Sales Strategy & Operations Associate?

I believe the key to handling complex operational issues lies in breaking them down into manageable components. By identifying the root causes, collaborating with stakeholders, and developing a structured action plan, I can tackle these issues efficiently. Staying data-focused and open to innovative solutions is vital in this process.

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What experience do you have with financial modeling and how would you apply it in this role?

I have extensive experience with financial modeling, particularly using Excel to create forecasts and budgeting scenarios. In the Sales Strategy & Operations Associate role, I would apply this skill to assess the financial viability of different sales strategies and help drive informed decision-making that aligns with our revenue goals.

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How do you prioritize tasks and objectives in a fast-paced environment?

In a fast-paced environment, I prioritize tasks by assessing their urgency and impact on overall business goals. I use project management tools to keep track of deadlines and ensure I stay aligned with my team’s objectives. Regular check-ins with stakeholders also help adjust priorities when necessary, ensuring we remain agile.

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Describe your experience with SQL and how it could be beneficial in this role.

I have used SQL to query databases for extracting and manipulating data. In the Sales Strategy & Operations Associate role at LinkedIn, my SQL skills would enable me to analyze large datasets efficiently, derive insights that inform sales strategies, and support accurate reporting on business performance.

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How do you ensure effective collaboration with cross-functional teams?

Effective collaboration with cross-functional teams is rooted in clear communication and setting shared goals. I prioritize building relationships and understanding each team's perspectives, which fosters a cooperative environment where we can team up on strategic initiatives and maximize overall success.

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What do you think are the most important metrics to evaluate in a sales operation?

Key metrics in sales operations include sales growth rate, customer acquisition costs, sales cycle length, and quota attainment rates. Evaluating these metrics helps identify strengths and weaknesses in sales strategies and provides opportunities for ongoing improvement to drive revenue growth.

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How do you approach presenting data insights to senior executives?

When presenting data insights to senior executives, I ensure my findings are concise and directly linked to business goals. I use visual aids like slides and dashboards to support my points and focus on actionable recommendations, highlighting the potential impact on strategy and operations.

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What motivates you to challenge the status quo in a sales role?

My motivation to challenge the status quo stems from my desire for continuous improvement. I believe that innovation drives success, and by questioning existing processes and seeking new solutions, I can help my team achieve higher efficiencies and meet evolving business demands.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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December 13, 2024

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