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Payroll Processor

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

Who We Are: 

Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.  

 

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. 

 

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. 

What We Offer: 

  • Competitive health & wellness benefits, 401(k) & company match 
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement 
  • Pet Insurance and Paid Pet Bereavement 
  • Training & Development opportunities, career growth 
  • Tuition Reimbursement 
  • Team Member Hotel Rates, other discounts, perks and more 

What We’re Looking For: 

The Payroll Processor performs the full cycle of payroll processing for Loews Hotels & Co. The responsibilities include processing and auditing timekeeping data in relation to established standard operating procedures. Maintain all standards as set forth in the Loews Hotels & Co. Payroll Services policies and Met Forms. The Payroll Processor reports to the Payroll Manager. 

Who You Are: 

  • A relationship builder with a dynamic approach to developing connections 

  • A continually curious forward thinker who loves to find creative solutions 

  • Comfortable with taking the lead in a variety of settings 

  • Collaborator who excels in an exciting, ever-evolving environment 

What You Will Do: 

  • Processes and audits Team Member timekeeping and pay data records in accordance with Loews Hotels & Co. Payroll Services policies and Met Forms 

  • Ensures all Team Member pay is processed accurately, and follows all applicable Federal, State and Local labor laws 

  • Ensures deductions are properly calculated and reported to stakeholders 

  • Ensure continuous data synchronization and integrity between systems by monitoring inconsistencies in job codes and job profiles on Team Member records 

  • Ensure all hours and earnings are balanced with control documents 

  • Reviews and processes electronic documents for the assigned properties as received 

  • Resolves and documents any errors generated pre and post transmission of data to payroll vendor 

  • Prepare payroll reports to be distributed to Human Resources and Finance Senior Management teams 

  • Prepare weekly, monthly, quarterly and yearly reports for governmental agencies as needed 

  • Handle Team Members payroll inquiries and pay discrepancies 

  • Monitor and process daily notifications of changes and direct deposit returns in the payroll processing portal 

  • Complete payroll reconciliation for the properties assigned within the guidelines 

  • Processes stop payments and reverse payments in the payroll system 

  • Processes wage garnishment documents and responds to inquiries received 

  • Answers all incoming email, mail and phone requests to the payroll department 

  • May be required to work varying schedules to reflect business needs of the BSC 

  • Any additional duties as assigned by Payroll Manager 

Your Experience Includes: 

  • HS Graduate or equivalent 

  • 2+ years of experience in full cycle, multi-state and multi-FEIN payroll processing 

  • Experience in Workday, Dayforce, Oracle or similar payroll systems preferred 

  • Knowledge of wage withholding orders and garnishments/levies 

  • Outstanding mathematical, accounting and analytical skills 

  • Intermediate level proficiency with Microsoft Excel, Word, Outlook, and PowerPoint 

  • Ability to work independently or in a team environment 

  • Ability to deliver outstanding customer service and maintain strong work relationships 

  • Ability to communicate cooperatively and effectively with others, organize workload, adapt quickly to change, maintain composure and make decisions in stressful situations, observe SLA’s and stated deadlines 

Average salary estimate

$55000 / YEARLY (est.)
min
max
$45000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Payroll Processor, Loews Hotels & Co

Join Loews Hotels & Co as a Payroll Processor and become an integral part of our dynamic team in Nashville, TN! At Loews, we pride ourselves on creating exceptional experiences for our guests, and we know that starts with our amazing employees. As a Payroll Processor, you will take on the exciting challenge of performing the full cycle of payroll processing, ensuring that every team member is paid accurately and on time. From auditing timekeeping data to ensuring compliance with federal and state labor laws, your attention to detail will be key to our success. If you're a relationship builder with a knack for creative problem-solving and thrive in a fast-paced environment, we want to hear from you! You'll collaborate closely with the Payroll Manager and other departments, preparing payroll reports and handling inquiries related to pay discrepancies. Your commitment to maintaining the integrity of our payroll systems will help us foster an inclusive workplace culture where diversity is celebrated. Additionally, you will benefit from competitive health and wellness options, generous time off policies, and training opportunities to grow your career at Loews. Ready to make an impact? Apply now and take the next step in your career with a leading hospitality company that values your individuality and fosters professional growth.

Frequently Asked Questions (FAQs) for Payroll Processor Role at Loews Hotels & Co
What are the responsibilities of a Payroll Processor at Loews Hotels & Co?

As a Payroll Processor at Loews Hotels & Co, you will be responsible for processing and auditing timekeeping and pay data records while ensuring all pay is accurate and compliant with labor laws. You'll handle payroll inquiries, resolve discrepancies, and prepare various reports for management and government agencies, playing a crucial role in maintaining our payroll integrity.

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What qualifications do I need to become a Payroll Processor at Loews Hotels & Co?

To become a Payroll Processor at Loews Hotels & Co, candidates should possess a high school diploma or equivalent, along with at least 2 years of experience in full cycle payroll processing. Familiarity with payroll systems like Workday or Oracle is preferred, as is a strong mathematical aptitude, proficiency in Microsoft Office, and the ability to work independently in a team-oriented environment.

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What benefits does Loews Hotels & Co offer for the Payroll Processor position?

Loews Hotels & Co offers a comprehensive benefits package for Payroll Processors, including competitive health and wellness benefits, a 401(k) plan with company match, paid time off, tuition reimbursement, pet insurance, and exclusive discounts for team members. We prioritize the well-being of our employees, ensuring a supportive work culture.

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How does Loews Hotels & Co support career growth for Payroll Processors?

At Loews Hotels & Co, we believe in nurturing talent and supporting career advancement. As a Payroll Processor, you will have access to various training and development opportunities designed to help you enhance your skills and prepare for future roles within the company. We encourage our employees to pursue their career aspirations while fostering an environment of inclusivity.

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What is the work environment like for a Payroll Processor at Loews Hotels & Co?

The work environment for a Payroll Processor at Loews Hotels & Co is fast-paced and collaborative. You’ll be working closely with the Payroll Manager and other departments, navigating an exciting and ever-evolving landscape. We encourage open communication and teamwork, making it a fulfilling place where you can thrive professionally.

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Common Interview Questions for Payroll Processor
Can you describe your experience with multi-state payroll processing?

When answering this question, be specific about your previous roles and the number of states you handled. Mention any complexities you faced and how you ensured compliance with varying state laws. This shows your depth of knowledge and ability to manage payroll across different jurisdictions.

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How do you ensure accuracy in payroll processing?

Highlight your attention to detail and methods for maintaining accuracy, such as double-checking calculations, using payroll software efficiently, and regularly reconciling reports. Discuss your experience identifying discrepancies and the steps you took to resolve them.

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What payroll software are you familiar with?

List any payroll systems you've used, such as Workday or Dayforce, and explain how you utilized them in your previous roles. Emphasize your ability to learn new software quickly and how your technical skills make you a strong candidate for the Payroll Processor position.

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How do you handle sensitive payroll information?

Explain your commitment to confidentiality and compliance with data protection regulations. Discuss your experience in maintaining secure records and handling sensitive information with care, demonstrating your understanding of the importance of privacy in payroll processing.

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What steps do you take when there is a payroll discrepancy?

Describe your systematic approach to investigating discrepancies, such as reviewing timekeeping records, communicating with affected employees, and collaborating with other departments. Show that you prioritize resolving issues promptly while ensuring compliance with company policies.

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How do you manage tight deadlines in payroll processing?

Share your time management strategies, such as prioritizing tasks, using organizational tools, and working efficiently under pressure. Explain a situation where you successfully met a tight deadline while maintaining accuracy.

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Can you explain wage garnishments and how you process them?

Demonstrate your knowledge of wage garnishments, including the legal requirements and procedures involved. Discuss your experience processing garnishments correctly and your ability to communicate with stakeholders regarding any necessary deductions.

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How do you stay updated on payroll laws and regulations?

Talk about your commitment to continuous learning, including attending webinars, reading industry publications, and participating in professional networks. Mention any specific resources or organizations that you follow to stay informed about changes in payroll legislation.

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Describe a time when you implemented a process improvement in payroll.

Provide a specific example of a process you improved, detailing the challenges you faced, the solution you implemented, and the positive outcomes. This shows your initiative and ability to enhance efficiency within the payroll department.

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What motivates you to work in payroll processing?

Share your passion for accuracy, compliance, and supporting team members in their financial wellbeing. Explain how your background and skills align with the Payroll Processor role at Loews Hotels & Co, and how you find satisfaction in contributing to a positive work culture.

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Loews Hotels & Co aspires to Welcome You like Family, meaning we care for you just as we care for our own. Our culture is rooted in providing an inclusive environment for all team members, guests, partners and neighbors, one where we treat everyo...

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Full-time, on-site
DATE POSTED
April 16, 2025

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