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Communications Coordinator

Job Overview:

This candidate will be a part of LPL’s Client Success organization, a growing team within LPL Financial. As part of the Client Success team, you will have the opportunity to directly live out LPL’s mission: We take care of our advisors, so they can take care of their clients.

We are seeking a dynamic and creative marketing and communications professional to join the Client Success Enablement Communications team. This role is ideal for a highly motivated individual who will play a key role in elevating our business unit’s marketing and communications, ensuring consistent messaging, and engaging our target audiences.

The ideal candidate is an enthusiastic self-starter, highly organized, creative but with a keen eye for detail, skilled in time management, takes ownership of their priorities, and has a friendly can-do attitude. They have solid tactical execution skills and a proven track record of operational excellence. Is this a fast-paced environment? Yes. Is this a role for a person who enjoys collaborating with people? Absolutely. Will you be a part of a team that is supportive, fun, and flexible? 100%.

Responsibilities:

·Support the successful execution of marketing and communication strategies, including the end-to-end delivery of initiatives that align with our business unit’s objectives; responsible for tactical execution needs, including creative development, set up, branding, approvals, data management, etc., ensuring deliverables are implemented effectively, efficiently, and on time. Leverage LPL’s tools and resources. Manage respective execution calendars.

·Coordinate and execute campaigns; monitor and report on the performance; collaborate with various departments and stakeholders to gather information and craft accurate, compelling stories, while keeping counterparts informed.

·Create engaging, value-added content for various platforms, including, emails, newsletters, website content, etc. Shepherd the creative process with a focus on quality execution.

·Manage content governance, ensuring content is on brand, up to date, and compliant. Schedule and organize the creation, approval, activation, and decommissioning of content, etc.

·Assist in promoting programs and activities, partnering with Program Execution Managers on logistics, and ensuring effective and timely communication to all participants (e.g., Save the Dates, Invitations, Post-program feedback).

·Prepare detailed analytics and activity reports using insights to inform future decisions and tactics.

·Ensure compliance with relevant regulations, company policies, etc. Work closely with the Compliance Department to ensure efforts fall within expected guidelines. Stay informed of changes and ensure proper processes are followed.

·Build relationships with key stakeholders and collaborate with teams to ensure alignment of efforts.

·Support broader needs of the team, including administrative, special projects, database management, and client list maintenance, reporting, etc., as assigned.
 

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and can multi-task and can execute in a way that encourages creativity and continuous improvement.

Requirements:

  • Bachelor’s degree in marketing, advertising, communications, public relations, or commensurate work experience.
  • Proven experience in a similar role; Strong writing, editing, and verbal communication skills.
  • Experience managing social media platforms and content creation.
  • Strong computer skills and excellent working knowledge of common software packages, social media platforms, mail platforms and database management systems.
  • Must possess soft skills including, but not limited to emotional intelligence, collaboration, initiative, work ethic, culture fit and accountability.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Core Competencies:

  • Highly collaborative self-starter with excellent organizational and project management abilities.
  • Keen eye for detail and the ability to manage multiple priorities simultaneously.
  • Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders.
  • Mindset to perpetuate and demonstrate the importance of brand management.

Preferences:

  • Strong proficiency with HubSpot, Smartsheet, CRM platforms, MS Office suite, Box, Salesforce, and Adobe programs, including InDesign, Illustrator, and Photoshop.
  • Financial services experience a plus; not required.


 

Pay Range:

$74,625-$124,375/year


 

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!


 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

  • Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

  • Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

  • Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

  • Impactful Work: Our size is just right for you to make a real impact. Learn more here!

  • Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

  • Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

  • Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

EAC1.22.25

Average salary estimate

$99500 / YEARLY (est.)
min
max
$74625K
$124375K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Communications Coordinator, LPL Financial

Are you ready to join a passionate and dynamic team? LPL Financial is on the lookout for a Communications Coordinator to be a key player in our Client Success organization right here in Fort Mill/Charlotte! This role offers the perfect blend of creativity and strategic execution, allowing you to directly contribute to our mission of taking care of advisors so they can focus on their clients. As a Communications Coordinator, you’ll support the successful execution of various marketing and communication strategies, ensuring our messaging is consistent and engaging. From creating compelling content for emails and newsletters to coordinating campaigns that align with our business objectives, your creativity and organizational skills will shine. If you thrive in a fast-paced environment, enjoy collaborating with diverse teams, and have a keen eye for detail, this is the role for you. Join us in promoting programs, managing content governance, and building relationships with key stakeholders. At LPL, we foster an innovative work culture that not only values teamwork but also recognizes individual contributions. With solid tactical execution skills and a friendly, can-do attitude, you’ll help elevate our business unit’s marketing efforts to new heights. So, if you're ready to make a real impact and foster a world-class client experience, we want to hear from you!

Frequently Asked Questions (FAQs) for Communications Coordinator Role at LPL Financial
What are the main responsibilities of a Communications Coordinator at LPL Financial?

As a Communications Coordinator at LPL Financial, you'll be tasked with executing marketing and communication strategies that support our business objectives. This includes creating engaging content for various platforms, coordinating and monitoring campaign performance, and managing content governance to ensure it's on-brand and compliant. In this role, you will also build strong relationships with key stakeholders to facilitate collaboration across departments.

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What qualifications are required for the Communications Coordinator position at LPL Financial?

To be considered for the Communications Coordinator role at LPL Financial, candidates should have a Bachelor’s degree in marketing, communications, or a related field, along with proven experience in a similar capacity. Strong writing, editing, and verbal communication skills are essential, as well as experience in content creation and social media management. Familiarity with tools like HubSpot and Salesforce is also preferred, along with a mindset for teamwork.

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Is experience in the financial services industry necessary for the Communications Coordinator role at LPL Financial?

While experience in the financial services industry is a plus for the Communications Coordinator position at LPL Financial, it is not strictly required. We value strong communication skills, creativity, and a collaborative spirit over industry-specific experience, and are willing to train the right candidate who demonstrates these qualities.

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What kind of work environment can I expect as a Communications Coordinator at LPL Financial?

As a Communications Coordinator at LPL Financial, you can expect a fast-paced, supportive, and fun work environment. Our team values collaboration and encourages creativity while ensuring that every team member can manage their projects effectively. You'll be joining a community-minded company that embraces diversity and prioritizes employee well-being through various benefits.

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What kind of growth opportunities does LPL Financial offer for the Communications Coordinator role?

LPL Financial offers tremendous growth opportunities for the Communications Coordinator role. With a commitment to individual potential and a culture that promotes learning and development, you'll have access to varied career paths. As the company supports innovative thinking and new ideas, you stand to advance your career while making a significant impact on client success.

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Common Interview Questions for Communications Coordinator
How do you prioritize your tasks when managing multiple projects as a Communications Coordinator?

To prioritize tasks effectively, I assess project timelines, deadlines, and the overall impact on our objectives. I also check in with stakeholders to ensure alignment and use management tools to organize my workflow. Flexibility is key, so I regularly revisit my priorities and adjust as necessary to ensure all projects are executed efficiently.

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Can you describe a successful campaign you coordinated and what made it successful?

Certainly! In my previous role, I coordinated a multi-channel campaign targeting our audience with tailored messaging. Success came from thorough market research and collaboration across departments. The measurable increase in engagement and leads clearly demonstrated the campaign's effectiveness, and I learned the importance of cross-functional communication.

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What experience do you have with content governance and compliance in your previous roles?

In my previous position, I was responsible for ensuring all marketing content adhered to brand guidelines and regulatory requirements. I maintained an organized calendar for content review and approval to prevent compliance issues and worked closely with our compliance team to keep updated on industry regulations.

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How do you ensure that your written content resonates with the target audience?

To ensure my content resonates, I focus on understanding the audience's needs and preferences. I gather insights through surveys, social media engagement, and analytics, adjusting my writing style and tone accordingly. Additionally, I include storytelling elements to connect with readers on an emotional level.

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What tools or platforms have you used for managing social media content?

I have experience using various tools like Hootsuite for scheduling posts and analyzing engagement reports, as well as Canva for creating visually appealing graphics. I've also utilized platforms like HubSpot for integrating content creation with our marketing strategy and enhancing our overall outreach.

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Describe a time when you faced a major challenge in a project and how you handled it.

In one project, unexpected changes in requirements created significant challenges. To address this, I convened the team for a brainstorm session, encouraging open dialogue to tackle the issues collaboratively. By retracing our steps and adjusting our timelines, we ultimately delivered a successful result that met everyone’s expectations.

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How do you approach collaboration across different departments?

I believe in building strong relationships with stakeholders and promoting open communication. Regular check-ins and updates help maintain alignment, while collaborative tools like Slack facilitate quick exchanges. I try to be approachable and encourage idea-sharing to ensure that all voices are heard in our projects.

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What role does analytics play in your communications planning process?

Analytics are crucial in my planning process, as they provide valuable insights into audience behavior and content performance. By analyzing metrics after campaigns, I determine what's working well and what needs improvement. This data-driven approach enables me to make informed decisions for future strategies.

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How would you handle negative feedback on a communication campaign?

Handling negative feedback constructively is important. I would first take the time to analyze the critique and identify any valid points. Open communication with the feedback source helps me address concerns directly and take necessary steps to improve future campaigns, viewing the feedback as an opportunity for growth.

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Why do you want to work as a Communications Coordinator at LPL Financial?

I am passionate about crafting compelling communications that help clients succeed, and LPL Financial's mission resonates with my values. I admire the company's commitment to innovation and its supportive workplace culture, and I am excited to contribute my skills in a meaningful way that aligns with helping financial advisors thrive.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 18, 2025

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