Analytics Manager (GTM)

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role

The GTM Analytics team supports our customer facing teams and works cross-functionally to enable and support the growth of the company with data driven insights and decisions. The Analytics Manager role is for someone that excels at telling compelling stories at scale, communicating complex ideas with clarity, precision, and efficiency. The ideal candidate will be an expert in SQL, data visualization (Tableau preferred) and proficient in developing scalable data models. They will also serve as a technical and thought leader, who is able to lead deep analysis projects, complete ad-hoc requests, build source of truth reporting, and create outputs that efficiently go out to all customers. 

As a senior individual contributor, the Analytics Manager will be responsible for leading larger projects such as self-serve strategy, metrics layers, custom QBR automation, topic deep dives, and building analytics partnerships with other teams such as clinical, product marketing, and data science. Additionally, the Analytics Manager will play a critical role in mentoring and developing junior team members.

• Lead large-scale analytics projects such as self-serve strategy, metrics layer, and custom QBR automation, delivering insights and recommendations to executive leadership.
• Mentor and develop junior team members, providing guidance and support to help them grow their skills and expertise.
• Create scalable solutions. Identify opportunities to shift away from ad-hoc reporting to user friendly self-serve reporting and automation. 
• Collaborate with data engineering, data science, customer success, and GTM teams to improve data foundations, define company wide metrics, and ensure we’re creating outputs that deliver value to our customers. 
• Draw actionable insights with minimal guidance and create clear presentations to convey information to internal and external stakeholders.
• Conduct business metric analyses such as defining metrics/KPIs and building operational dashboards to monitor performance against targets and analyze top business drivers. 
• Be a key thought partner to other teams and lead analytical efforts to surface external-facing product insights and work cross-functionally to resolve operational issues. 
• Become the subject matter expert in multiple areas of the business to address internal and external inquiries, as well as be an active stakeholder in exploratory projects, growth/scaling, process improvements, etc.

• Bachelor’s Degree, preferably in Finance, Economics, Engineering, Science, Analytics/Data Science or other related field. Master’s preferred. 
• 8+ years of experience in business operations, analytics, corporate strategy, or other relevant experience (Analytics heavy). 
• Data-driven and detail-oriented
• Comfortable working with large data sets, statistics and drawing meaningful insights 
• Advanced proficiency with SQL, Excel, and Tableau.  Experience with DBT is a plus.
• Ability to operate within ambiguity and create structure. 
• Highly self-motivated and willing to work cross-functionally in a fast-paced and fast-growing environment 
• Strong communication skills, with the ability to clearly present actionable insights 

Protect yourself from recruitment fraud

Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."