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Austin Maintenance Technician

Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team.  Join us as we exceed our residents’ expectations of a place to call home.

Apartment Maintenance Technician

Do you pride yourself on a job well done?  Are you a natural problem solver while maintaining high standards of work?  Do you have your EPA Type II or Universal and/or Pool Certification or willing to obtain within 90 days of hire?  If so, MAA is the place to start building your career in the multifamily housing industry.

The Apartment Maintenance Technician performs general maintenance and repair to ensure apartment homes and other property facilities are in good working order.  Responsibilities include preparing apartments for move-in diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks.  The Apartment Maintenance Technician follows a planned preventative maintenance schedule and follows up with residents after repairs are complete.

Qualifications

  • One to three years of experience in multifamily property management, facility maintenance, and/or mechanical repair
  • HVAC experience required
  • EPA Type II or EPA Universal required at hire or within 90 days of start date
  • Valid driver’s license from the state of residence

MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits and outstanding advancement opportunities.  We offer a comprehensive benefits package* including, but not limited to, the following:

·       EPA Contingency Program

·       Apartment Discount and Associate Renewal Cap

·       Medical, Dental and Vision Insurance

·       Vacation, Sick Leave, and Holiday Pay

·       Life and Disability Insurance

·       Performance-based Incentives and On-Call Bonuses

·       Paid On-Call Mileage Reimbursement Program

·       Mobile Maintenance Reimbursement Program

·       Smart Home Program

·       401(k) Retirement Plan

·       Tuition Reimbursement

·       Opportunities for promotion and internal career advancement

*Eligibility for benefit plans and programs vary based on hours worked and length of employment.

At MAA, maintenance associates are provided the opportunity to achieve industry recognized certifications through our in-house certified proctors. Certifications include EPA Type II or EPA Universal Certification (EPA 608, R410A Safety and Low Global Warming refrigerants certifications) and Certified Pool Operator from the Pool and Hot Tub Alliance. Maintenance associates also have over 750 courses and how to videos on demand that are also accessible from any mobile device.

We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years.  As the largest owner-operator of multifamily apartments in the United States – we are established leaders in the real estate space – bringing tremendous opportunities to those looking to build their careers.  We invite you to explore our Brighter View and find your place at MAA!

EOE M/F/V/D

Drug Free Workplace

Property Location:

MAA Wells Branch

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Austin Maintenance Technician, MAA

Are you ready to kickstart your career as an Apartment Maintenance Technician with MAA at the vibrant MAA Wells Branch in Austin, Texas? We’re looking for motivated individuals who take pride in their work and love solving problems. As part of our dynamic team, you will perform essential general maintenance and repairs to ensure our residents enjoy a perfectly maintained living environment. Your day-to-day responsibilities will include preparing apartments for move-in, diagnosing and repairing HVAC units, electrical appliances, and plumbing, as well as performing carpentry tasks. If you have your EPA Type II or Universal certification or are willing to obtain it within 90 days of hire, we want to hear from you! With one to three years of experience in facility maintenance or mechanical repair, you will find that MAA values your expertise by offering competitive pay and an incredible benefits package that includes access to industry-recognized certifications, generous time off, and even a 401(k) plan. We believe in a people-first approach, transforming houses into homes and fostering communities for over 25 years. Join us at MAA and be a part of something special as we exceed our residents' expectations and create lasting relationships.

Frequently Asked Questions (FAQs) for Austin Maintenance Technician Role at MAA
What are the main responsibilities of an Apartment Maintenance Technician at MAA?

As an Apartment Maintenance Technician with MAA, your main responsibilities will include maintaining and repairing HVAC systems, electrical appliances, plumbing fixtures, and carpentry work. You will prepare apartments for new residents, conduct preventative maintenance, and work directly with residents to ensure their living spaces are in excellent condition.

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What qualifications are required to become an Apartment Maintenance Technician at MAA Wells Branch?

To become an Apartment Maintenance Technician at MAA Wells Branch, candidates must have one to three years of experience in multifamily property management or facility maintenance. A valid EPA Type II or Universal certification is required upon hire or within 90 days. Experience with HVAC systems is also necessary, along with a valid driver’s license.

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What benefits can I expect as an Apartment Maintenance Technician at MAA?

At MAA, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, vacation and sick leave, performance-based incentives, and a 401(k) retirement plan. You will also have opportunities for professional development and certification, along with discounts on apartments and tuition reimbursement.

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How does MAA support career advancement for Apartment Maintenance Technicians?

MAA is committed to the growth of its employees. As an Apartment Maintenance Technician, you will have access to over 750 courses and how-to videos available on-demand from any device. Additionally, MAA provides opportunities for exposing you to industry certifications and encourages internal promotions, ensuring you can build a rewarding career.

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What is the work culture like at MAA Wells Branch as an Apartment Maintenance Technician?

The work culture at MAA Wells Branch is collaborative and supportive. As part of our team, you will enjoy a dynamic environment where your contributions are valued. We prioritize a people-first approach, creating strong communities and relationships, making it a fulfilling place to work.

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Common Interview Questions for Austin Maintenance Technician
Can you describe your experience with HVAC systems as an Apartment Maintenance Technician?

When answering this question, consider detailing specific projects or repairs you've handled involving HVAC systems. Focus on your troubleshooting skills and any relevant certifications you hold. Highlight any HVAC training you’ve received and your approach to ensuring systems are energy efficient and functioning optimally.

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How do you prioritize your tasks as an Apartment Maintenance Technician?

Discuss your organizational skills and how you assess urgency based on resident needs and scheduled maintenance tasks. It can be helpful to mention any tools or methods you use, such as checklists or management software, to keep track of your responsibilities.

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What steps do you take to ensure resident satisfaction after completing maintenance requests?

Emphasize the importance of follow-ups and feedback. Mention how checking in with residents post-repair can improve their experience and show you care. Talk about times you’ve gone the extra mile to ensure their satisfaction, reinforcing your commitment to quality service.

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How would you handle an emergency maintenance situation?

Describe your ability to stay calm under pressure and outline the steps you would take, such as quickly assessing the situation, prioritizing safety, and communicating with residents. Share examples of previous emergency scenarios you've managed effectively.

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What techniques do you use to diagnose mechanical issues?

Provide insight into your diagnosis process. You can discuss the tools and techniques you rely on, such as performing systematic checks, using diagnostic equipment, or utilizing your experience to identify common issues quickly.

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How do you keep up with the latest maintenance technologies and techniques?

Highlight your commitment to professional development. Discuss how you stay informed through workshops, certifications, online courses, or industry publications. Mention any specific technology trends you’ve incorporated into your work.

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Can you share an experience where you resolved a complex maintenance problem?

Use the STAR (Situation, Task, Action, Result) method to illustrate a complex repair you handled. Provide context, the specific challenges you faced, the actions you took, and the positive outcome of your efforts, showcasing your problem-solving skills.

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What motivates you as an Apartment Maintenance Technician?

Reflect on what aspects of the job excite you, such as helping residents, solving problems, or working with your hands. Your enthusiasm for the role can make a strong impression and highlight your commitment to quality maintenance.

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How would you approach working with a diverse team?

Demonstrate your ability to collaborate effectively with others by discussing your experience working with diverse teams. Emphasize your respect for different perspectives and how you aim to foster a team-oriented environment.

Join Rise to see the full answer
What do you consider the most important qualities for an effective Apartment Maintenance Technician?

Share your insights on essential qualities such as attention to detail, a proactive attitude, strong communication skills, and adaptability. Discuss how these traits contribute to enhancing resident satisfaction and maintaining property standards.

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To deliver superior service and value for our residents, employees and shareholders. We refer to this as creating "A Brighter View," and we are doing it every day.

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DATE POSTED
April 18, 2025

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