Sales Operations Specialist - Inland Northwest (INW)

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1500 employees across 15 offices, there is a breadth and variety of work to keep you engaged and inspired. 

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: 

• New construction – Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices 
• Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies 
• Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response 
• Building performance – Control systems, fault detection, energy services and remote monitoring 

People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values:

• Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
• Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
• Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.
• Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
• Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
• Fun! – Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Sales Operations Specialist – Inland Northwest (INW): This is where you come in.

We’re seeking a Sales Operations Specialist – Inland Northwest (INW) to provide essential support to the INW Sales Operations Lead and regional teams. This role is key to ensuring smooth communication and coordination between sales, facilities, and production teams by managing critical administrative, operational, and sales enablement functions.

The ideal candidate thrives in a collaborative environment, excels at multitasking, and brings exceptional organizational skills and attention to detail. In return for driving ambitious results, you’ll enjoy increased responsibilities, abundant growth opportunities, and an unparalleled level of professional freedom.

Top deliverables in the first year to be a hero:

• Internal Communications & Meetings: Maintain SharePoint sites, coordinate event logistics, and support communication efforts.
• Sales Support: Manage RFP routing, CRM data accuracy, proposal generation, job documentation, and memberships.
• Project Support: Provide operational support for O&M manuals, compliance documentation, and purchasing tasks.
• Facilities Support: Oversee office supplies, IT issue resolution, and facility maintenance coordination.
• Production Meetings: Lead weekly meetings, update project details, and follow up on action items.

The Sales Operations Specialist – Inland Northwest (INW) reports to Nathan Budke, Sales Operations Lead, and is part of a collaborative team driving various projects and initiatives to support our expanding business. This high-profile role involves interaction with all levels and departments across the organization.

Your Background: What kind of person will thrive in this role?

You should have…

• Exceptional organizational and time management abilities.
• Proficiency in CRM platforms and tools like SharePoint.
• Outstanding written and verbal communication skills.
• A proven ability to collaborate effectively across diverse teams.
• Experience in project coordination or administrative roles (preferred).

And everyone you work with should describe you as…

• A person with an exceptional work ethic.
• Highly adaptable and flexible in dynamic environments.
• Passionate, positive, and always bringing a can-do attitude.

And you should be motivated by…

• The opportunity to take initiative and learn independently. This role is perfect for someone who thrives without constant guidance or micromanagement.
• Working in a lean, results-driven environment where you’ll be challenged to take on more, accomplish more, and grow each year.
• Enjoying a transparent, innovative, and supportive environment that fosters collaboration and a strong sense of community.

Compensation:  $25-$33/hr

MacDonald-Miller Facility Solutions presently provides employee coverage for:

• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

Where you will work

Our Kennewick office is located at 106010 E Wiser Pkwy, Suite B, Kennewick, WA 99338, in the vibrant Tri-Cities area. This region is a recreational paradise, where the Snake, Yakima, and Columbia Rivers meet, making it an ideal spot for water activities such as sailing, paddleboarding, waterskiing, swimming, fishing, and kayaking. In addition to outdoor adventures, the area offers a great selection of wineries, golf courses, shopping, and live concerts!

Interested in learning more?

If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.