Sales Executive - Lead Closer - IT Services

As a Sales Executive - Lead Closer at Marketopia, your main responsibilities will include working directly with clients to close qualified leads generated by our marketing team, focusing on securing recurring managed IT service agreements. You'll also mentor clients on collaborating with our internal lead generation efforts, pursue initial leads, and help identify new opportunities through networking. Plus, as part of your role, you'll develop and inspire our internal sales team, making this position pivotal in driving sales growth for our organization.

The ideal candidate for the Sales Executive - Lead Closer role at Marketopia should have at least 3 years of successful outside IT sales experience, preferably in the SMB market and specifically selling recurring managed IT services. Your background should include strong relationship management skills and an existing network of clients. We are looking for individuals who possess an outgoing personality, attention to detail, and a genuine passion for customer service. Proficiency in MS Office and intermediate to advanced computer knowledge is expected as well.

Marketopia offers a comprehensive benefits package for the Sales Executive - Lead Closer position, including 15 days of accrued PTO, medical, dental, and vision insurance, as well as a 401(k) plan with a generous 3% company match. Additional perks include life and accident insurance, short and long-term disability coverage, 6 paid holidays, and 5 optional unpaid holiday days during Christmas. Furthermore, our employees enjoy access to discounted theme park and movie tickets, and our famous First Friday Celebrations!

At Marketopia, we believe in continuous learning and growth, especially in our Sales Executive - Lead Closer role. As a part of your responsibilities, you'll take on a mentorship role, helping to develop and inspire our internal sales and account management teams. We encourage collaboration and provide opportunities for professional development, whether through internal training sessions or participation in networking events. You’ll have the chance to refine your sales strategies and expand your skills in a supportive environment.

Marketopia boasts a dynamic and collaborative work culture that emphasizes teamwork and fun. In the Sales Executive - Lead Closer role, you’ll be part of a team that values communication, creativity, and a Florida-casual atmosphere. We celebrate achievements with engaging events like our First Friday celebrations, where we enjoy live music and great food. Plus, you'll work alongside our beloved office mascot, Duke, contributing to a warm and welcoming environment that fosters positive relationships and personal growth.

In answering this question, focus on specific examples from your past where you've successfully closed recurring managed IT service agreements. Discuss the strategies you used to understand the clients' needs, how you positioned the service, and any obstacles you faced that you overcame during the process. Show your knowledge of the market and clients' challenges to convey your expertise.

To tackle this question, outline your method for evaluating leads based on criteria such as potential revenue, timeline, and client readiness. Highlight your organizational skills and any tools or software you use to keep track of your pipeline. Discuss how you communicate with clients to ensure they are aware of your process and how you manage expectations while maintaining a focus on closing deals efficiently.

Share your approach to mentoring clients based on collaboration and empowerment. Discuss the importance of understanding their specific needs and tailoring your guidance accordingly. You could mention techniques such as role-playing sales scenarios, providing constructive feedback, and setting achievable goals. Highlight how your success is tied to their growth and results.

When answering this question, emphasize your sales process and the importance of active listening. Share examples of common objections you've encountered and how you addressed them, turning challenges into opportunities. Highlight your ability to stay calm and confident and to provide insightful responses that focus on the long-term benefits of the proposed solutions.

Be specific about your networking strategies and past experiences in building relationships within the IT industry. Discuss any events you’ve attended, societies you’re part of, or online platforms where you actively engage with other professionals. Explain how these networks have helped you generate leads and foster partnerships that are mutually beneficial.

Discuss your personal motivation strategies, whether through setting short-term goals, seeking feedback from peers, or reminding yourself of your successes. Mention any techniques you use to stay positive and focused, and how a supportive team culture like the one at Marketopia plays a role in maintaining your motivation during tough times.

In your response, share a specific instance where collaboration led to success. Detail the project at hand, your role, how you worked with the marketing team, and the results achieved. Emphasize the communication aspects and how your combined efforts maximized leads and ultimately closed sales.

Outline a few key strategies that you employ to identify new leads. This can include utilizing social media, attending industry events, leveraging referrals, or even conducting market research. Showcase your proactive approach and creativity in finding leads that align with the managed IT services market.

Discuss the signs you look for when determining a client's readiness to close, such as their level of engagement or urgency. Explain how you interact with clients to gauge their comfort and address any last-minute objections, ensuring that all their concerns are satisfied before proceeding to close effectively.

In answering this question, reflect on the qualities that contribute to being an effective Business Technology Advisor, such as a deep understanding of technology solutions, strong communication skills, and the ability to build trust with clients. Share your views on the importance of bridging the gap between technology and business needs while fostering long-term partnerships.