Operations Manager

As an Operations Manager at Maddox, you will oversee all the core operations within our Batavia, OH production facility. This includes managing safety standards, environmental compliance, productivity metrics, and quality assurance. Your role will involve leading daily production meetings, coordinating with the production team, and ensuring that all operational budgets are met while continuously seeking ways to improve process efficiency.

The ideal candidate for the Operations Manager role at Maddox should possess strong leadership and management experience. While we value seasoned professionals, we are also open to training early-career candidates who demonstrate ambition and the right attitude. Excellent problem-solving, communication, and teamwork skills are crucial for this role in ensuring the facility operates smoothly and efficiently.

In the role of Operations Manager at Maddox, you can expect a standard daytime schedule of 45 hours a week, typically from 6:00 AM to 4:00 PM, Monday to Friday. While this schedule may slightly change during the Summer and Winter months, it will not require any night shifts, allowing you to maintain a healthy work-life balance.

At Maddox, we are committed to investing in the growth of our employees, especially in the Operations Manager role. Through leadership training programs, mentorship opportunities, and continued education initiatives, we equip our Operations Managers with the skills necessary to excel in their responsibilities and foster a motivated, skilled workforce within the company.

Maddox offers a competitive salary for the Operations Manager position, ranging from $35.86 to $58.49 per hour, depending on experience. In addition, you will receive a robust benefits package that includes paid time-off, paternity and maternity leave, a generous 401k matching plan, discretionary bonuses, and health and wellness benefits, ensuring that your overall well-being is prioritized.

As an Operations Manager, prioritization is key. I use a combination of urgent versus important matrices to determine which tasks need immediate attention and which can be scheduled for later. Communication with my team is also crucial to know their needs and redistribute responsibilities as necessary to ensure that our production goals are met effectively.

My leadership style is collaborative and supportive. I believe in empowering my team and encouraging open communication. By recognizing their strengths and fostering a sense of ownership in their roles, I’ve found that morale and productivity improve significantly. I also value feedback and readily adapt my approach based on the team's needs.

Safety is a significant focus for me in an operational role. I would implement a comprehensive safety training program for all employees, conduct regular safety audits, and maintain an open-door policy where team members can report any safety concerns. Continuous monitoring and updates to our safety protocols in line with industry standards are essential.

Conflict resolution starts with effective communication. I encourage team members to express their concerns and ensure everyone feels heard. I approach conflicts objectively, seeking to understand the perspectives of all parties involved, and work out a collaborative solution that reinstates harmony within the team and keeps our production goals on track.

In my previous roles, I have managed operational budgets by closely monitoring expenditures and forecasting costs accurately. I believe it is crucial to involve the team in budget discussions to gather insights and push for efficiency, thereby ensuring we utilize our resources effectively and meet our financial objectives.

Motivation during challenging times begins with transparency. I keep my team informed about the current situation while discussing the importance of their role in overcoming challenges. Recognition of individual efforts and celebrating small wins fosters a positive atmosphere and encourages my team to persist towards our common goals.

In my last position, I identified bottlenecks in the production process that were delaying deliveries. I implemented a new workflow by reorganizing the layout of the production floor which reduced unnecessary movement and improved efficiency by 30%. It’s all about identifying pain points and adapting solutions that make a tangible difference.

Utilizing the ERP system at Maddox involves inputting accurate data for tracking production flows and managing resources effectively. I would leverage the ERP system to assess the performance of various operational aspects, enabling informed decisions based on real-time data to drive efficiency and productivity.

Quality assurance begins with clear guidelines and standards. I would establish a rigorous quality control process at every stage of production and involve team members in this process, encouraging them to take ownership. Regular training and feedback loops would help maintain and improve quality over time.

Staying updated with industry trends requires a proactive approach. I regularly attend relevant industry conferences, subscribe to leading publications, and actively participate in professional networks. Engaging with peers in the field allows me to gather insights and best practices to incorporate into our operations.