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Manager, Business Development

Job Posting Description

Join our Manager, Business Development Team now!

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager, Business Development with the resources to solve critical problems for the future of our business, which is why we need you.

The Specialist, Business Development is responsible for work closely with Branch Managers and Regional Managers of the bank and Senior Business Development Manager and Distribution to Build good relationship with Bank Partner to ensure the business running well.

What motivates you?

· You obsess about customers, listen, engage and act for their benefit

· You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

· You thrive in teams, and enjoy getting things done together

· You take ownership and build solutions, focusing on what matters

· You do what is right, work with integrity and speak up

· You share your humanity, helping us build a diverse and inclusive work environment for everyone

We Are Looking For Someone With

· Excellent communication and interpersonal skills

· Excellent analytical, problem solving and solutioning skills

· A capacity for constant learning from both success and failure

· Open to change and continuous improvement

Nice To Haves

· At least 5 years’ experience in financial industry in sale role (bank or insurance is preferred)

· Bachelor’s degree Marketing, business, Finance or related field is preferred

· Work experience in bancassurance sales is highly preferred for this position but those with sales and customer service experience gained from banking, transport, pharmaceutical, FMCG, hospitality and IT industries are also encouraged to apply

· Must be self-driven and highly motivated and have Strong leadership and influencing skills

· Personable, with good interpersonal and communication skills

· Proven track record in sales management and people management are definite advantage

· Knowledge of insurance products and the financial services industry in general

· A vested interest in keeping abreast of the industry and market trends

· Strong analytical, inter-personal, communication (verbal and written) and business development/sales skills.

· Strong networking, innovative and strategic skills

· Ability to influence cross-functional teams without formal authority

· Good and presentation skills

On The Job You Will

· The Business Development Manager is responsible for providing life insurance solutions to premier segments: deposit and commercial loan.

· Leverage internal and external network to acquire new-to-bank customers about insurance solutions.

· Enhance relationships via additional facilities/life insurance solution management.

· Provide training/coaching and supervision to ensure success of insurance sales.

· Work closely with branch sales and service teams to provide innovative product solutions to address client's protection, and long-term saving needs

· Strengthen the long-term relationships with clients by providing excellent customer service

· Develop and maintain a positive working environment for team members.

· Perform other tasks as required.

· Adopt Partnership Department’s culture of professionalism, integrity, effectiveness, dynamic, and customer centric attitude contributing to internal environment

· Undertake relevant training and personal development course as mapped by HR Department

Our commitment to you

· Our mission; to be a part of making Decisions Easier and Lives Better

· A leadership team dedicated to your growth and success

· A bold ambition and set of goals to be a leader in driving transformation in our industry

· Our best. Every day.

· We are committed to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid
What You Should Know About Manager, Business Development, Manulife

Join our dynamic team as the Manager of Business Development at Manulife in beautiful Phnom Penh! This is an exciting opportunity for you if you enjoy building strong customer relationships and driving business success in the financial services sector. As a key player in our journey, you'll not only engage with Branch Managers and Regional Managers but also collaborate closely with our Senior Business Development Manager and Distribution team. Your role entails creating and nurturing relationships with bank partners to ensure seamless business operations. If you're someone who values customer insights and strives to make their experiences better, then you'll fit right in! We highly value curiosity, teamwork, integrity, and leadership. With a minimum of five years’ experience in the financial industry, especially in sales, you’re encouraged to apply. Familiarity with bancassurance sales is a plus, but we also welcome candidates from various sectors, including banking, pharmaceuticals, and FMCG. You will leverage your networking abilities to attract new clients and provide innovative insurance solutions. Additionally, you'll be responsible for guiding your team to achieve their sales goals while fostering a positive work environment. At Manulife, we commit to making decisions easier and enhancing lives, with a leadership team dedicated to your growth. If you're self-motivated, adaptive, and have sharp communication skills, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Manager, Business Development Role at Manulife
What are the essential responsibilities of a Manager, Business Development at Manulife?

The Manager, Business Development at Manulife is responsible for cultivating robust relationships with bank partners, providing insurance solutions to premier clients, and collaborating closely with branch teams to enhance customer service. This role requires you to engage deeply with customers, facilitate training for your sales team, and adopt a culture of professionalism and integrity.

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What qualifications do I need to apply for the Manager, Business Development position at Manulife?

To apply for the Manager, Business Development position at Manulife, you should ideally possess a Bachelor's degree in Marketing, Business, Finance, or a related field, along with a minimum of five years’ sales experience in the financial sector. Experience in bancassurance sales is preferred, but candidates from other industries are also encouraged to apply.

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What skills are required for the Manager, Business Development role at Manulife?

Key skills for the Manager, Business Development role at Manulife include excellent communication and interpersonal abilities, strong analytical and problem-solving skills, and a capacity for continuous learning. Additionally, strong leadership, influencing skills, and the ability to work collaboratively in a team are essential.

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How does Manulife support the professional development of its Manager, Business Development?

Manulife is committed to your professional growth and provides various training opportunities tailored to the role of Manager, Business Development. The leadership team actively promotes personal development programs to help you enhance your skills and advance your career within the organization.

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What is the working environment like for a Manager, Business Development at Manulife?

The working environment for a Manager, Business Development at Manulife is collaborative and dynamic, focusing on teamwork and customer-centric solutions. With a hybrid working arrangement, you’ll have a blend of in-office and remote working opportunities, fostering a supportive atmosphere that values diversity and inclusivity.

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Common Interview Questions for Manager, Business Development
How do you approach building relationships with clients as a Manager, Business Development?

When building relationships with clients, I prioritize active listening and understanding their needs. I regularly follow up to ensure their concerns are addressed and offer tailored solutions that can help enhance their experience with our services. This ongoing communication fosters trust and long-term partnerships.

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Can you provide an example of how you've successfully led a sales team in the past?

In my previous role, I implemented regular training sessions where team members could share their experiences and learn from one another. This not only enhanced their skills but also built camaraderie within the team, leading to improved sales performance and achieving targets consistently.

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What strategies do you believe are effective in identifying new business opportunities?

To identify new business opportunities, I utilize market research and customer feedback to understand emerging trends. Additionally, I leverage my professional network and collaborate with cross-functional teams to brainstorm innovative solutions that can meet potential customers' needs.

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How do you handle objections or challenges from clients?

When encountering objections, I first listen carefully to understand the client's concerns. I address these issues by providing detailed information and presenting credible solutions that can alleviate their fears, often reframing the conversation to focus on potential benefits.

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Why do you think teamwork is vital for the role of a Manager, Business Development?

Teamwork is essential because it cultivates diverse ideas and solutions. As a Manager, Business Development, collaborating with various departments allows us to unify our efforts, ensuring the services we offer are not only innovative but also address our client's comprehensive needs effectively.

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What is your experience with creating training programs for sales staff?

I've developed several training modules centered around product knowledge, effective sales techniques, and customer engagement strategies. This involved both theoretical knowledge and practical role-playing scenarios, which I found to be highly effective in preparing the team for real-world encounters.

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Describe a situation where you had to adapt your sales approach.

In a previous role, I encountered a client who had unique needs that didn't fit our standard offerings. I took the initiative to customize our services and created an entirely new proposal that addressed their specific requirements, which resulted in a successful partnership.

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How do you keep your team motivated, especially during challenging times?

Motivating the team during challenges involves regular check-ins and creating an open environment for sharing concerns. I make it a point to celebrate small wins and encourage personal growth by providing resources and opportunities for professional development.

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What trends in the financial services industry do you find most interesting?

Currently, the rise of fintech and digital solutions fascinates me, as they drastically change how we approach customer interactions and service delivery. Staying informed about these trends helps us innovate our offerings and stay competitive.

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How do you ensure your strategies align with company values and goals?

I regularly review our company values and goals, integrating them into planning sessions with my team. This ensures that all strategies we implement not only target business outcomes but also remain true to our mission of making decisions easier and improving lives.

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Decisions made easier. Lives made better. We are on a transformational journey. We want to remove complexity from the financial services industry, to make people’s lives better by helping to make their decisions easier. Being part of this transfo...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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