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Loan Coordinator

No phone calls or emails from recruiters or employment agencies. Do not contact us with unsolicited services or offers. All candidates must apply directly.

 

Who We Are

Here at Marshall Reddick Real Estate we are a fast-paced, software-centered, and rapidly changing full-service residential real estate investment firm. We provide multiple services to our clients including real estate brokerage, property management, private lending, and investment funds. We have a team of 150+ members across 9 offices in CA, TX, FL, and TN. Founded in 1979, we are committed to our mission to be the bridge connecting each client to financial independence through education, mentorship, and by providing a trusted system of buying, selling, and managing real estate and mortgages nationwide.


The Opportunity:

We are looking for a driven, reliable, client-facing Loan Coordinator to remotely support our Private Lending team and assist with post-closing tasks for real estate loans. The ideal candidate for this role is a highly organized, detailed individual who is comfortable under pressure with regular, often tight deadlines.  A confident and proactive nature is a must as there will be daily communication via telephone, text, and email with multiple parties.

 

The person selected in this role will work remotely in the Philippines.

A laptop, high-speed internet connection, and dedicated home office space are required.

Shift: Tuesday - Saturday, 12:00am PHT - 9:00am PHT

 

What We Offer:

Base Hourly Rate | $8.00 USD - $10.00 USD + Bonuses

Monthly Bonus | $500-$2,500 USD

U.S. Holidays + Time Off


What You'll Do
  • Work alongside your assigned Investment Analyst and Private Lending team to ensure the loan cycle is seamless and streamlined
  • Communicate constantly with Borrowers, Lenders, Escrow/Title, Insurance Agents, Realtors and various other industry service providers
  • Proactively communicate via telephone, text, and email to get what you need with no time to wait or be reactive
  • Participate in regular recurring team meetings and audits, take notes and be accountable for your Investment Analyst's production and pipeline
  • Board loans with appropriate 3rd party loan servicer
  • Monitor and track original collateral loan files
  • Monitor and track insurance and property taxes
  • Prepare notices, memos, and other documents such as VOMs, LOEs and Reconveyances
  • Facilitate loan payoff requests 


What Qualifies You
  • Fluent in English, including written and verbal communication, with a comfortability on camera/video calls
  • Knowledge of U.S. residential real estate and lending
  • Expert level skills with Outlook, Word, and Excel
  • Ability to follow direction and abide by our lending protocols, guidelines, etc
  • Persistence and hustle, day in and day out
  • Excellent problem-solving skills; conceptual, independent thinking
  • Extremely detail-oriented and self-motivated with a career-oriented outlook


What Sets You Apart
  • Sense of urgency and ability to provide consistent follow up to all parties
  • Experience in residential real estate lending, escrow, title, property insurance, etc
  • Ability to learn new web-based software systems quickly to include CRM, website/loan origination, Notion
  • A strong moral compass, ethics, and integrity
  • Bachelor's degree


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Average salary estimate

$18720 / YEARLY (est.)
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$16640K
$20800K

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What You Should Know About Loan Coordinator, Marshall Reddick Real Estate

If you're looking for an exciting opportunity as a Loan Coordinator with Marshall Reddick Real Estate, you've landed in the right spot! We're a dynamic, software-driven firm established in 1979, and we pride ourselves on connecting our clients with financial independence through top-notch real estate services. As a Loan Coordinator, you'll be supporting our Private Lending team by managing post-closing tasks for real estate loans—all from the comfort of your home in the Philippines! We're on the lookout for someone who is organized, detail-oriented, and thrives under pressure. In this role, you will communicate with borrowers, lenders, and various industry partners via phone, text, and email, ensuring that the loan process is as seamless as possible. Your proactive mindset and excellent problem-solving skills will be crucial in navigating the daily demands of this position. With a shift from Tuesday to Saturday, 12:00 AM PHT to 9:00 AM PHT, you'll enjoy a competitive hourly rate plus monthly bonuses for your hard work. If you have a solid understanding of U.S. residential real estate and lending, expert skills in Outlook, Word, and Excel, and a drive for success, we want to hear from you. Join our team and play an essential role in helping our clients achieve their real estate goals!

Frequently Asked Questions (FAQs) for Loan Coordinator Role at Marshall Reddick Real Estate
What does a Loan Coordinator do at Marshall Reddick Real Estate?

As a Loan Coordinator at Marshall Reddick Real Estate, your primary role is to support the Private Lending team with post-closing tasks related to real estate loans. This involves constant communication with various stakeholders including borrowers and lenders, tracking loan files, preparing essential documents, and ensuring that the loan cycle flows smoothly and efficiently.

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What qualifications are required for the Loan Coordinator position at Marshall Reddick Real Estate?

To qualify for the Loan Coordinator role at Marshall Reddick Real Estate, you should have a fluent command of English both in written and verbal communication, knowledge of U.S. residential real estate and lending, and expert proficiency in software such as Outlook, Word, and Excel. A Bachelor's degree and experience in residential real estate lending or similar fields is preferred.

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What is the work schedule for the Loan Coordinator role at Marshall Reddick Real Estate?

The Loan Coordinator position at Marshall Reddick Real Estate requires you to work a shift from Tuesday to Saturday, 12:00 AM PHT to 9:00 AM PHT. This schedule allows you to engage with clients and partners at optimal times for U.S.-based operations.

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How much does a Loan Coordinator make at Marshall Reddick Real Estate?

At Marshall Reddick Real Estate, the Loan Coordinator role offers a competitive hourly wage ranging from $8.00 to $10.00 USD, along with potential monthly bonuses that can range from $500 to $2,500 USD based on performance.

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What kind of training or support does Marshall Reddick Real Estate provide Loan Coordinators?

Marshall Reddick Real Estate is committed to supporting its Loan Coordinators through ongoing training and mentorship. You will participate in regular team meetings, receive updates on best lending practices, and have opportunities to sharpen your skills in real estate and lending to ensure you excel in your role.

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Common Interview Questions for Loan Coordinator
Can you describe your experience with post-closing tasks in real estate lending as a Loan Coordinator?

Certainly! When answering this question, focus on specific tasks you've handled such as monitoring loan files, preparing documents like notices and memos, and ensuring compliance with lending protocols. Highlight any software familiarity and your ability to keep communication flowing among various stakeholders.

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How do you ensure accuracy and attention to detail when handling loan documents?

Discuss your process for reviewing documents step-by-step to catch errors before submission. Mention any software tools you use to assist in this process and stress the importance of checking for compliance with lending guidelines to present a well-rounded approach to maintaining accuracy.

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How would you handle tight deadlines as a Loan Coordinator?

Explain how you prioritize tasks based on urgency, leverage your organizational skills, and stay focused under pressure. Give examples from previous roles where you successfully met tight deadlines and kept communication channels open with your team.

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What strategies do you use to communicate effectively with clients and team members?

Emphasize your preference for clear, concise communication. Share your experience in using different communication tools like email, phone, and video calls to stay in touch with clients and how you maintain a positive, professional tone no matter the medium.

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Can you give an example of a problem you solved as a Loan Coordinator?

Share a specific challenge you faced, how you identified the root cause, and the steps you took to resolve it. Highlight your analytical skills, persistence, and ability to think independently while keeping all stakeholders informed.

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How do you keep yourself motivated in a remote work environment?

Discuss your strategies for maintaining motivation, such as setting personal goals, staying organized, and establishing a structured daily routine. You could mention how you leverage communication tools to foster collaboration and connection with your team.

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What do you know about Marshall Reddick Real Estate and our culture?

Demonstrate your knowledge of Marshall Reddick Real Estate by mentioning its commitment to client education and mentorship in real estate. Speak about the importance of teamwork and integrity within the company culture, and how this aligns with your personal values.

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How do you approach learning new software systems related to lending?

Share your proactive approach to learning by discussing methods you find effective such as online courses, tutorials, or seeking help from colleagues. Highlight your ability to quickly adapt to using new systems and any relevant tools you've mastered in the past.

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What role does empathy play in your role as a Loan Coordinator?

Talk about the importance of understanding the concerns and needs of borrowers and stakeholders. Explain how empathizing helps in providing exceptional service and fostering strong business relationships that facilitate smooth transactions.

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Why should we choose you for the Loan Coordinator role at Marshall Reddick Real Estate?

Convey your unique strengths and qualifications that make you an ideal fit for the Loan Coordinator position, such as your relevant experience, attention to detail, communication skills, and commitment to the mission of helping clients achieve financial independence through real estate.

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To be the bridge connecting each client to financial independence by providing exceptional education, mentorship, and a trusted system of buying, selling and managing real estate and mortgages nationwide.

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Full-time, remote
DATE POSTED
April 21, 2025

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