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Job details

Creative Operations Manager

Maven is the world's largest virtual clinic for women and families seeking a Creative Operations Manager to optimize creative processes across teams.

Skills

  • Leadership
  • Problem-solving
  • Design operations
  • Interpersonal skills
  • Agile practices

Responsibilities

  • Uphold brand integrity while managing project deliverables.
  • Implement strategies for operational efficiency.
  • Collaborate with cross-functional teams to improve workflows.
  • Lead internal projects and facilitate solutions for business challenges.
  • Manage complex project situations and vendor relationships.
  • Provide proactive status updates and reports.

Education

  • Bachelor's degree in a relevant field

Benefits

  • Health, dental, and insurance options
  • Wellness partnerships
  • Flexible hybrid work
  • Paid parental leave
  • Professional development stipend
  • 401K matching
To read the complete job description, please click on the ‘Apply’ button
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CEO of Maven Clinic
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Kate Ryder
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Average salary estimate

$117500 / YEARLY (est.)
min
max
$110000K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Creative Operations Manager, Maven Clinic

At Maven, the world's largest virtual clinic for women and families, we are looking for a Creative Operations Manager to join our dynamic Creative Team in New York. This role is all about elevating our creative output while optimizing processes that empower cross-functional teams including Product Design, Marketing, PR/Communications, and Content. As a Creative Operations Manager, you'll dive into existing workflows to identify bottlenecks and implement scalable solutions that drive efficiency and spark innovation. Your keen insight will help us proactively address our quarterly roadmaps, ensuring readiness to tackle upcoming challenges head-on. Brand stewardship is a huge part of maintaining our integrity, and you'll ensure that project deliverables align with our creative vision. You're a champion for operational efficiency, leveraging top-notch production strategies that are both agile and cost-effective, but never compromise on creative excellence. Strong collaboration and strategic problem-solving skills will be critical as you navigate relationships with various stakeholders. This position won't just demand leadership; it will reward you with the opportunity to impact how our teams work together to deliver exceptional results for our members. Join us in this pivotal role to make healthcare work better for everyone, because at Maven, we believe that together, we can change the world. If you're ready to take the reins in a space where your creativity meets operational prowess, apply today!

Frequently Asked Questions (FAQs) for Creative Operations Manager Role at Maven Clinic
What are the responsibilities of a Creative Operations Manager at Maven?

As a Creative Operations Manager at Maven, you will be responsible for optimizing creative processes across teams while ensuring brand integrity is maintained. Your role involves analyzing workflows, solving problems strategically, leading internal projects, and facilitating solutions to business challenges. You will also drive operational efficiency through effective project management, enhance communication, and ensure that project deliverables align with Maven's values and goals.

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What qualifications are needed for a Creative Operations Manager role at Maven?

To be a successful Creative Operations Manager at Maven, you should have a proven leadership track record in project management, strong problem-solving skills, and experience in design operations. You should possess excellent interpersonal and communication skills, be adaptable, and have experience in agile practices. Familiarity with industry tools like Asana or Jira, and design software like Adobe Creative Suite are preferred qualifications that can help you excel in this role.

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How does Maven support career development for Creative Operations Managers?

Maven is committed to the growth and development of its employees, including Creative Operations Managers. As part of our employee benefits, we offer an annual professional development stipend and access to a personal career coach. Maven prioritizes personal and professional wellness through programs like our whole-self care wellness partnerships, enabling you to thrive while working towards fulfilling our mission of improving healthcare.

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What is the work environment like at Maven for a Creative Operations Manager?

Maven embraces a flexible hybrid work model, allowing Creative Operations Managers to work from home while also encouraging in-office collaboration three days a week. This balance of remote and in-person work facilitates creative teamwork, providing opportunities for face-to-face interaction among colleagues while still fostering individual flexibility, which is crucial for a dynamic role like Creative Operations Manager.

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What is the salary range for a Creative Operations Manager at Maven?

For candidates located in the New York City area or remote from within the US, the salary range for the Creative Operations Manager role at Maven is between $110,000 and $125,000 per year. In addition to salary, you may be eligible for stock options and comprehensive benefits that support your well-being and career development.

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Common Interview Questions for Creative Operations Manager
How would you improve creative workflows as a Creative Operations Manager at Maven?

To improve creative workflows at Maven, I would begin by analyzing the current processes to identify areas for enhancement. Collaborating with cross-functional teams is key; by gathering feedback and insights, I could pinpoint bottlenecks and develop targeted solutions that streamline workflows and promote efficiency.

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Can you give an example of a project you managed that involved multiple teams?

Certainly! In a previous role, I managed a product launch that required collaboration across marketing, design, and IT teams. I facilitated regular check-ins to maintain communication, set clear timelines, and ensured everyone was aligned with the overarching goals of the project. This collaborative approach minimized misunderstandings and kept us on track.

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What methods do you use to ensure brand stewardship during projects?

To guarantee brand stewardship, I rely on comprehensive brand guidelines and regular touchpoints with stakeholders to align on objectives. I also conduct reviews at various project stages to ensure that all deliverables consistently reflect the brand's values and continue to meet the established standard.

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How do you handle conflicts or challenges during a project?

Addressing conflicts head-on is crucial. I start by facilitating an open discussion among the involved parties to understand different perspectives. Mediation often helps resolve issues collaboratively, where we can brainstorm solutions together and keep our focus on project goals.

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Describe your experience with project management software.

I have extensive experience with project management software such as Asana and Jira, utilizing these tools to manage tasks, track deadlines, and enhance communication among teams. These platforms help me visualize workflows and quickly adjust priorities as project demands shift.

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What experience do you have in the health and wellness sector?

I have worked in the health and wellness sector for several years, specifically focusing on creative operations and project management. My familiarity with the unique challenges in this industry allows me to better understand project needs and contribute meaningfully to a mission-driven organization like Maven.

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How do you prioritize multiple projects at once?

Prioritizing multiple projects involves assessing timelines, resource availability, and project impact. I utilize a priority matrix to determine what requires immediate attention and what can progress concurrently, ensuring that I communicate updates with all stakeholders as priorities shift.

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Can you describe a time when you improved operational efficiency?

In my last position, I introduced a workflow mapping initiative that highlighted redundant processes. By consolidating similar tasks, we reduced project turnaround time by 25%, which allowed our team to focus more on creative solutions instead of administrative tasks.

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What leadership style do you adopt when managing a creative team?

I believe in a supportive and collaborative leadership style. Providing a clear vision while fostering an environment of creativity gives team members the confidence to share ideas. I also prioritize regular feedback and open communication to build a cohesive and motivated team.

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How do you stay current with industry trends in creative operations?

To stay updated with industry trends, I regularly read relevant publications, attend webinars, and participate in professional groups. Engaging with experts in the field and network events offers valuable insights into emerging practices that I can apply to my work at Maven.

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Maven is the largest virtual clinic specializing in women's and family health. Since it's launch in 2014, Maven has been providing support across fertility, pregnancy, adoption, parenting, and pediatrics worldwide.

80 jobs
MATCH
VIEW MATCH
BADGES
Badge Women LedBadge ChangemakerBadge Flexible CultureBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Mission Driven
Empathetic
Feedback Forward
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Paid Time-Off
Paternity Leave
Maternity Leave
Equity
Medical Insurance
Dental Insurance
Vision Insurance
401K Matching
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$110,000/yr - $125,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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