Senior Account Manager

A Senior Account Manager at Maxwell plays a pivotal role in accelerating our business growth in the EV sector. Their core responsibilities include identifying and acquiring new business opportunities, managing client relationships, handling commercial negotiations, and ensuring profitability. They also collaborate with various internal teams to provide exceptional customer satisfaction and are actively involved in industry events to represent the company.

To be successful as a Senior Account Manager at Maxwell, candidates should possess a minimum of 5 years of B2B sales experience, preferably in the automotive industry. A BE/BTech in electronics or electrical engineering is preferred, along with strong presentation and communication skills. A self-starter mindset, analytical problem-solving skills, and familiarity with CRM tools are also essential for the role.

At Maxwell, we are committed to the professional development of our Senior Account Managers. We provide opportunities for further training and exposure to innovative projects within the EV space. Working alongside industry experts allows for a nurturing environment that encourages skill enhancement, collaborative learning, and exploration of new market opportunities.

Success for a Senior Account Manager at Maxwell is measured by the ability to grow our customer base and expand market share. Key performance indicators include order book growth, revenue targets, and maintaining profitability margins. Additionally, building strong relationships and ensuring customer satisfaction is crucial in achieving long-term success.

While experience in the automotive sector is preferred for a Senior Account Manager at Maxwell, familiarity with the electric mobility sector in APAC and the EU is a significant plus. Understanding market trends and customer needs within these industries enables our team to develop effective strategies and drive growth.

In answering this question, highlight specific client acquisition strategies you've implemented successfully. Use metrics and specific examples to illustrate how you achieved growth in your previous roles, focusing on results that align with Maxwell's goals.

This question aims to assess your negotiation skills. Discuss your approach to balancing client needs with profitability goals, and provide examples of successful negotiations where you maintained strong margins while meeting client expectations.

Highlight your interpersonal skills and methods for establishing rapport. Mention how you follow up with clients, understand their needs, and ensure their satisfaction—traits that are essential for a Senior Account Manager at Maxwell.

Discuss a specific scenario where you worked effectively with cross-functional teams. Emphasize the importance of communication and how collaboration led to the successful execution of a project, showcasing Maxwell's team-oriented culture.

Your answer should reflect your knowledge of the EV sector. Discuss recent developments or shifts in consumer preferences, technology advancements, and potential market opportunities, demonstrating your enthusiasm and insight into the industry's future.

Talk about your organizational strategies for prioritizing tasks based on urgency and importance. Share tools you utilize for time management and how you maintain a high level of service for multiple accounts simultaneously.

This question assesses your conflict management abilities. Discuss your strategies for remaining calm, listening actively, and finding solutions that align with both client needs and company objectives, which is vital for a Senior Account Manager at Maxwell.

Emphasize your commitment to continuous learning through market research, attending industry events, and following competitors. Highlight how this knowledge informs your strategy and helps you stay ahead in the EV sector.

Provide a specific example of an account that required immediate attention. Detail the steps you took to address the client’s concerns, revitalize their interest, and ultimately contribute to the account’s growth, showing your ability to manage challenges effectively.

Articulate your understanding of Maxwell’s mission and values, and why they resonate with your career goals. Discuss how your skills align with the company’s objectives and express your enthusiasm for contributing to their growth in the electric mobility space.