Regional Coordinator

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Position Title:

FLSA Classification:

Non-Exempt-Hourly

Job Code:

503075

Employee Class:

Hourly

Department:

Sales

Reports to:

Operations

General Summary

The Inside Sales Coordinator is responsible for providing support to customers, production, and account managers by maintaining frequent communication with both and by helping troubleshoot problems. Works under general direction; exercises discretion and judgment on work priority on a regular basis; and certain degree of creativity is expected. Relies on preestablished guidelines to perform the functions of the job.

Principal Duties and Responsibilities

Maintains frequent communication with customer base and gathers information to ensure their satisfaction.
Solicits sales orders from existing customers via phone.
Develops new customers via “pull” through marketing (Phone-Internet).
Executes market penetration strategy utilizing web-based sales leads.
Communicates sample needs for customers/dealers/contractors with the plant.
Corresponds regularly with customers, i.e. Brand Bulletins, Brochures, and any program updates.
Helps drive new product sales by communicating unknown products to customers.
Works with account managers to comply with customer request and to solve customer problems.
Maintains positive relationships with distributors.
Attends various product trainings, as needed.
Prepares various reports and correspondence as required.
Performs other duties as required.

Job Specifications

Knowledge Required

Minimum of high school graduate
Minimum two years of experience in customer services.
Proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word, and Outlook)
Working knowledge of various office equipment (computer, scanner, etc.)

Skills and abilities

Proficiency in the use of the English language in reading, writing, and speaking.
Proficiency in the use of business math
Ability to successfully communicate with all organizational levels.
Ability to communicate clearly via phone and email with co-workers and management.
Ability to organize and prioritize workload and manage time
Ability to work hours mandated by management.
Ability to pass a drug test.

Conduct

Self-managing
Highly motivated and enthusiastic
Good interpersonal skills and good communicator
Strong organization skills and detail oriented
Be a team player and support the Company’s goals.
Conducts in a professional manner
Able to multitask, work in high paced, high function environment.
Able to work in an open concept, not a cubicle.
Ability to work on spreadsheets and know that their entire day is spent on a computer.
Customer service friendly

Working Conditions

Working environment is generally favorable. Requires sitting at a desk for long periods of time. Some traveling may be required.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

“UFP Industries and its subsidiaries and affiliates are equal opportunity employers. All qualified candidates will receive consideration without regard to race, color, religion, sex or national origin.”

Pay Range: 18.00 - 22.00

Review & Approvals

Name

Department Manager

Date

Name

Human Resources

Date

Name

Human Resources

Date

The Company is an Equal Opportunity Employer.

Average salary estimate

$41550 / YEARLY (est.)

min

max

$37200K

$45900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Regional Coordinator, UFPI

If you’re passionate about connecting with customers and optimizing sales processes, then consider the role of Regional Coordinator at UFP Industries in beautiful Grandview, TX. As a Regional Coordinator, you’ll be at the heart of our sales efforts, providing vital support to customers and our dedicated account managers. Your day-to-day will involve maintaining consistent communication with our customer base to ensure their satisfaction, while also actively soliciting sales orders over the phone and developing new customer relationships through innovative marketing approaches. You’ll leverage your creativity to execute market penetration strategies using web-based sales leads, making sure our clients know about the fantastic products we offer. Plus, you’ll play a key role in correspondence, helping with sample needs, and driving new product sales. In this supportive environment, you’ll have the chance to attend product training sessions, create various reports, and maintain strong relationships with distributors. To excel in this role, you should have a high school diploma, a solid 2 years of customer service experience, and proficiency in Microsoft applications. We're looking for someone who is self-motivated, organized, and can handle a fast-paced environment while being a team player. So, if you’re ready to bring your skills to UFP Industries and help us thrive in our mission, we want to hear from you!

Frequently Asked Questions (FAQs) for Regional Coordinator Role at UFPI

What are the main responsibilities of a Regional Coordinator at UFP Industries?

The main responsibilities of a Regional Coordinator at UFP Industries include maintaining communication with customers to ensure their satisfaction, soliciting sales orders, developing new customer relationships through marketing, executing market penetration strategies, and collaborating with account managers to resolve customer issues. This role is crucial for driving sales and maintaining strong distributor relationships.