Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
German Speaking Customer Support for Mobile Banking Services Department image - Rise Careers
Job details

German Speaking Customer Support for Mobile Banking Services Department

Mercier Consultancy is seeking a dedicated German Speaking Customer Support Representative to join our Mobile Banking Services Department for one of our clients! In this pivotal Entry Level role, you will provide exceptional support to our German-speaking clients as they navigate our mobile banking platform. Your proficiency in the German language will be crucial in ensuring clear communication and outstanding service.

If you possess a keen interest in the banking sector and have a strong passion for customer service, this is an excellent opportunity to make a difference in our clients’ banking experience. Join our supportive team and help clients manage their finances efficiently and confidently!

Responsibilities

  • Respond to customer inquiries in German via phone, email, and chat
  • Assist clients with questions regarding mobile banking features, transactions, and account management
  • Document customer interactions and resolutions accurately in our customer relationship management system
  • Collaborate with internal teams to resolve client issues effectively
  • Provide detailed information about services, products, and security measures
  • Gather customer feedback to support continuous service improvement
  • Engage in training sessions to stay updated on our mobile banking products
  • Fluency in German and English, both written and verbal
  • Previous experience in customer support, preferably in the banking or financial services sector
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities and a detail-oriented mindset
  • A commitment to delivering high-quality customer service
  • Able to multitask and manage inquiries efficiently in a fast-paced environment
  • Familiarity with mobile banking applications and customer support tools
  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Relocation Package ( Flight, Transfer and Hotel )
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • Free Greek Course
  • More Benefits and Discounts
  • And More...
Similar Jobs
Posted 11 days ago

Patient Service Specialist role at UVMMC supporting clinical and administrative patient care activities with a focus on exceptional customer service.

Posted 3 days ago

Virtua Health is seeking a detail-oriented Registrar in Camden, NJ to accurately manage patient registrations and insurance information while ensuring great customer service.

Photo of the Rise User
Posted 9 days ago

Recorded Future is looking for a dynamic Customer Success Manager to manage a diverse client portfolio and enhance customer outcomes through innovative cybersecurity service solutions.

Photo of the Rise User
National Vision Hybrid 5700 100th Street Southwest Suite 360, Lakewood, WA, United States
Posted 12 days ago

Bilingual Spanish Front Desk Receptionist wanted at America's Best to deliver outstanding customer service and maintain smooth store operations.

Deliver exceptional inbound customer service and support at MCI's Dallas location in a full-time, onsite role focused on communication and problem-solving.

Provide essential clinical and customer support as a Medical Assistant at PPNCSNJ, helping ensure compassionate, high-quality reproductive health services.

Photo of the Rise User
Posted 9 days ago

Experienced Customer Support Engineer needed at Collins Aerospace in Troy, OH, to deliver technical support and root cause analysis primarily onsite.

Photo of the Rise User
Posted 14 days ago

Support Boys & Girls Clubs nationwide as a Salesforce Technical Support Specialist, ensuring effective use of their MyClubHub platform through expert troubleshooting and client engagement.

Photo of the Rise User
Ridgeline Hybrid New York, NY; Reno, NV; San Ramon, CA; Remote
Posted 2 days ago

Lead a high-performing investment operations team at Ridgeline, leveraging AI tools to transform middle- and back-office services and client engagement.

Photo of the Rise User
Posted 11 days ago

Provide exceptional, personalized support to Aetna members as a Health Concierge Customer Service Representative at CVS Health in a remote work model.

Photo of the Rise User

Lead strategic engagement and growth for Gresham’s enterprise clients as an Enterprise Customer Success Manager in a hybrid work environment.

UWM is seeking a detail-oriented Client Relationship Coordinator to evaluate and process client applications while delivering exceptional service in a collaborative, onsite environment.

Photo of the Rise User

Guide and support strategic clients through onboarding and data management as a Client Implementation Specialist at Arch, a cutting-edge fintech firm.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
100+ people applied to Customer Support Associate at Proof
Photo of the Rise User
Someone from OH, Canton just viewed Summer Internship - Multiple Departments at BPCM