Manager, Design & User Experience
We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
About the job
We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
About the Role
We believe in making wellness more accessible, and design is central to achieving that mission. We’re looking for a passionate and experienced Design Manager to join our US-based team and help lead the next chapter of ClassPass growth.
This is a player-coach role, ideal for someone who thrives at the intersection of strategic leadership and hands-on design. You’ll directly manage two high-performing product designers while serving as the Individual Contributor on our Growth squad, owning initiatives that span new customer acquisition, onboarding, and activation. You’ll report directly to the Director of Product Design and collaborate closely with cross-functional partners across Product, Engineering, Marketing, and Research. Your work will impact the wellbeing of customers on a global scale and help ClassPass fulfill its mission of “every life fully lived”.
Who You Are
You bring a high bar for craft, a track record of building consumer app experiences, and have a passion for coaching designers toward their best work. You’re energized by complex user problems and aren’t afraid to roll up your sleeves and dive into the pixels when needed. You’ve managed a small, but high performing team of designers is the past, and are comfortable driving clarity and focus in a fast-paced environment.
Responsibilities
- Act as a player-coach: lead by example through hands-on design work on high-impact projects for the ClassPass Growth squad.
- Directly manage two product designers, supporting their career growth, craft development, and day-to-day impact.
- Partner with Product, Engineering, and Marketing counterparts to shape strategy and define roadmaps that drive user growth and business impact.
- Represent ClassPass Design in cross-functional forums and be a visible voice for our customer.
- Foster a culture of critique, collaboration, and iteration within your team and across the design org.
- Contribute to the evolution of our design systems, processes, and practices in partnership with the design leadership team.
- Ensure consistency in design quality and execution across all ClassPass workstreams.
Qualifications
- 8–10 years of product design experience, with 1-3+ years managing designers.
- A portfolio showcasing high-craft consumer app experiences, from concept to shipped product.
- Demonstrated success designing and shipping features in high-scale consumer environments.
- Mastery of Figma and a strong understanding of modern UX and visual design best practices.
- Clear, compelling communicator who can drive alignment and momentum across disciplines.
- Experience with A/B testing and experimentation frameworks is a plus.
Pay transparency
It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $161,000 to $205,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Average salary estimate
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Mindbody is a leading global SaaS company that offers cloud-based online scheduling and other business management software for the wellness services industry. We service over 58,000 health and wellness businesses with 35 million consumers worldwide.
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