Housekeeping Supervisor

As a Housekeeping Supervisor at Elysia Wellness Retreat, your main responsibilities include managing the overall housekeeping operations, ensuring high cleanliness standards, building professional relationships with staff and clients, supporting your housekeeping team, overseeing on-the-job training, and maintaining accurate records of financials, maintenance, and inventory.

To be a Housekeeping Supervisor at Minor Hotels, you need proven experience in managing or supervising a housekeeping team, excellent communication and interpersonal skills, strong time management and organizational abilities, as well as a keen eye for detail to uphold cleanliness standards.

Joining the Elysia Wellness Retreat as a Housekeeping Supervisor comes with various perks, including 50% discounts on accommodation across Minor Hotel brands, additional paid leave, educational financial support, and access to wellbeing programs, alongside standard competitive pay.

Minor Hotels prioritizes career growth by investing in your skills, allowing you to grow and progress through your career. This includes access to educational financial support for professional development relevant to the company's requirements.

Candidates interested in the Housekeeping Supervisor position at Elysia Wellness Retreat must have valid working rights within Australia or New Zealand to be considered for the role.

When answering this question, provide specific examples of your previous management experience, your approach to leading a team, and how you've ensured operational standards and positivity among your staff.

Discuss a situation where you successfully resolved a conflict, highlighting communication, empathy, and a focus on team cohesion as your guiding principles.

Detail your systematic approach to cleanliness, including training schedules for team members, quality checks, and efficient workflows that contribute to achieving and maintaining impeccable standards.

Share techniques that you utilize to prioritize workload during busy periods, such as creating to-do lists, delegating tasks appropriately, and maintaining clear communication with your team.

Discuss your training methodology, including tailored training sessions, shadowing programs, and feedback mechanisms to ensure all staff are equipped with necessary skills and knowledge.

Explain your hands-on experience with budgeting, discussing specific examples where you managed supplies and expenses while ensuring high service standards without exceeding budget limits.

Focus on your understanding of guest expectations, how you communicate with your team to meet those needs, gather feedback, and make adjustments to improve the quality of housekeeping services provided.

Discuss any software or systems you’ve utilized to streamline housekeeping operations, such as inventory management systems or communication tools that enhance efficiency and organization.

Share your methods for staying informed on housekeeping best practices, whether through online resources, professional development courses, or industry networking, illustrating your commitment to continuous improvement.

Express your admiration for Minor Hotels, emphasizing values such as teamwork, guest service excellence, and the opportunity for growth within a reputable company. Highlight how your own values align with those of the organization.