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Business Office Manager

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Company Description

Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

Led by the community's Executive Director, the Business Office Manager will promote and maintain a positive relationship with co-workers, residents, and family members; present a professional image; and exemplify strong communication skills and utilize a detailed oriented mindset. This is an exempt, salaried position.

Responsibilities and Duties:

Administer the day-to-day functions of the business office.
Prepare and process monthly resident invoicing, maintain resident databases.
Process and maintain accounts receivable and vendor billing operations.
Process monthly Long Term Care insurance billing.
Work with the Leadership Team to place open job ads, help to screen potential candidates, generate offer letters and job descriptions for new hire orientation.
Assist Leadership Team with disciplinary action and meet with associates to discuss issues and concerns while maintaining confidentiality.
Complete payroll accurately and timely.
Maintain associate personnel files, resident business files, and vendor files.
Order and maintain office supplies; provide phone system expertise; utilize SharePoint for all policies and procedures.
Occasional weekend coverage as support for the Leadership Team.
Supervise the Concierge/Front Desk and provide backup when needed.
Other duties as assigned by the Executive Director and/or regional operations partners.

Qualifications

Associate's degree or equivalent from a two-year college or technical school, or 4 years of business office administration experience.
1-2 years’ experience in related field
Previous Business Office experience preferred
Strong organizational skills with the ability to manage multiple tasks in a fast pace environment
Excellent written and verbal communication skills
Ability to maintain confidentiality and company information.
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new software applications

Physical Abilities:

While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, talk, hear, and smell.
An individual in this position will be required to lift or carry weight up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.

Additional Information

Benefits:

Medical Coverage
Health Advocacy
Dental Coverage
Vision Coverage
Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
Voluntary Life
Flexible Spending Account
401(k) Retirement and Matching
Employee Assistance Program
Supportive Leadership
Referral Bonuses
And More!

Monarch Communities Glassdoor Company Review

2.2

Monarch Communities DE&I Review

3.53

CEO of Monarch Communities

Unknown name

Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Business Office Manager, Monarch Communities

At Brandywine by Monarch Communities, we're seeking a dedicated Business Office Manager to join our compassionate team in Phoenixville, PA. In this pivotal role, you will oversee the everyday operations of our business office, ensuring that everything runs smoothly while fostering a friendly atmosphere for both staff and residents. You'll lead with strong organizational skills, managing tasks ranging from preparing monthly resident invoicing to processing accounts receivable. Your detail-oriented mindset will help maintain critical databases and handle Long Term Care insurance billing efficiently. Collaborating closely with our Leadership Team, you'll assist in hiring initiatives, including screening candidates and generating job descriptions, while also providing essential support with payroll, vendor billing, and office supply management. Your commitment to confidentiality and excellent communication will boost relationships among co-workers, residents, and families, ensuring a positive environment for all. Plus, with occasional weekend coverage and supervisory duties over the front desk, no two days will be the same! Join us and embody the values of compassion, innovation, and community while making a meaningful impact in the lives of others.

Frequently Asked Questions (FAQs) for Business Office Manager Role at Monarch Communities

What are the responsibilities of the Business Office Manager at Brandywine by Monarch Communities?

The Business Office Manager at Brandywine by Monarch Communities is responsible for overseeing daily operations of the business office. This includes managing resident invoicing, accounts receivable, and vendor billing. You will also assist the Leadership Team in hiring processes, handle payroll accurately, maintain various personnel files, and ensure overall office efficiency.