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People and Office Coordinator

Our Commitment to DE&I

At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential.


About Moneybox

Moneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point.


Job brief

Do you thrive in a fast-paced environment, enjoy keeping things running smoothly, and have a knack for juggling multiple tasks? We’re looking for a super proactive and organised People & Office Coordinator to provide an exceptional employee and office experience for our growing 400+ person team based in London.


The People & Office Coordinator is essential to ensuring high-quality HR administration and an optimal environment for all team members to do their best work. As our People & Office Coordinator, you will be part of the backbone of our London office, ensuring the daily People & Office operations run seamlessly. You’ll also work closely with the wider People function to coordinate a variety of company ceremonies and celebrations.



What you'll do
  • Responsibilities will include:

  • People Operations:
  • Onboarding and offboarding: Own and run the end-to-end employee onboarding and offboarding process, from contract generation and pre-employment checks through to right-to-work checks and day one welcome.
  • HRIS administration: Ensure all new starters, leavers and employee changes are accurately recorded in our HRIS.
  • Data Reporting: Produce reports from our HRIS and benefits management systems as required.
  • HR administration: Draft and send employee lifecycle letters, respond to references requests and resolve/escalate employee queries.
  • Cyclical internal checks: Support completion of annual employee checks in line with regulatory requirements.
  • Benefits administration: Support employee benefits administration and troubleshooting.
  • Prepare and share comms to the wider business in relation to People Team and office activities.
  • Payroll: Support the payroll process, ensuring our Finance team is provided with accurate and up to date employee information.

  • Office administration:
  • Perform a variety of office tasks such as online grocery orders, receiving deliveries, support Workplace Tech with IT queries, coordinating couriers etc.
  • Office supplies: Maintain inventory supplies, stationery and office equipment/supplies.
  • Office Health & Safety and security e.g. perform first aid and fire marshal duties.
  • Documentation: Support the writing and updating of office process documents.
  • Greet visitors and handle incoming calls.
  • Company meeting and events: Organise and support facilitation of company meetings, events and celebrations, in or out of the office (or virtual!).
  • Assist the Office Manager with daily administrative tasks.
  • Please note: This role requires you to work in the office four days per week and one day from home


Who you are
  • A driven, ambitious individual who’s looking to build their career at an exciting, fast-growing company that’s trying to make a positive mark on the world.
  • Has a high level of integrity with strong commitment to confidentiality, discretion, and ethical conduct.
  • A great communicator who has a passion for their work and the people they work with.
  • Strong organisational skills.
  • Has a strong bias for action.
  • Able to adapt quickly and manage competing priorities.
  • #LI-CS1


What's in it for you?
  • Opportunity to join a fast-growing, award-winning and super ambitious business.
  • Work with a friendly team of highly motivated individuals.
  • Be in an environment where you are listened to and can actually have an impact.
  • Thriving collaborative and inclusive company culture.
  • Competitive remuneration package.
  • Company shares.
  • Company pension scheme.
  • Hybrid working environment.
  • Home office furniture allowance.
  • Personal Annual Learning and Development budget.
  • Private Medical Insurance.
  • Health Cash Plan (cashback on visits to the dentist & opticians etc).
  • Cycle to work scheme.
  • Wellhub subscription to a variety of gyms and wellbeing apps.
  • Enhanced parental pay & leave.
  • 25 days holiday + bank holidays with additional days added with length of service.


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Average salary estimate

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$40000K
$60000K

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What You Should Know About People and Office Coordinator, Moneybox

At Moneybox, we're on the lookout for a talented People and Office Coordinator to join our vibrant team in London. Do you thrive in a fast-paced environment and enjoy making things run smoothly? This role is all about ensuring that our 400+ team members have the best possible office experience while also handling vital HR responsibilities. As a People and Office Coordinator, you're not just keeping the lights on; you're creating a welcoming atmosphere where everyone can do their best work. From onboarding new hires and managing HR administration to coordinating fun company events, you'll be the heartbeat of our office. But that's not all! You'll be jumping into various office tasks, from managing supplies to tackling IT queries, all while being an integral part of the People function. If you're proactive, organized, and have a passion for making a difference, you'd fit right in. At Moneybox, we celebrate diversity and equity, ensuring that everyone is supported and has the opportunity to bring their full self to work. If you're ready to kickstart your career in a dynamic and collaborative environment, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for People and Office Coordinator Role at Moneybox
What are the responsibilities of a People and Office Coordinator at Moneybox?

As a People and Office Coordinator at Moneybox, you'll be engaged in a variety of essential tasks. Your primary responsibilities will include overseeing the onboarding and offboarding processes for employees, maintaining and updating our HRIS, and ensuring compliance with regulatory requirements. You'll also support payroll processes, coordinate company events, and tackle daily office administration tasks. This multifaceted role is critical in ensuring a positive employee experience and an efficient office environment.

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What qualifications do I need to be a People and Office Coordinator at Moneybox?

To be considered for the People and Office Coordinator position at Moneybox, candidates should demonstrate strong organizational skills, a great level of integrity, and a bias for action. While a background in human resources can be beneficial, what we're really looking for is a driven individual who is adaptable and eager to learn within a fast-growing company. Excellent communication skills and a commitment to inclusivity will also set you apart!

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How does Moneybox support employee development for the People and Office Coordinator role?

At Moneybox, we believe in investing in our employees’ growth and development. As a People and Office Coordinator, you'll enjoy access to a personal Annual Learning and Development budget, ensuring you have the resources needed to acquire new skills and advance your career. Coupled with a collaborative culture that values input and feedback, you'll find plenty of opportunities to grow within this fast-paced environment.

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What is the working environment like for a People and Office Coordinator at Moneybox?

The working environment for a People and Office Coordinator at Moneybox is vibrant and supportive. With a collaborative culture that celebrates diversity and equity, you'll be encouraged to bring your authentic self to work. The role requires being in the office four days a week, where you'll be part of a friendly team that values open communication and teamwork, contributing to a workplace that feels inclusive and energetic.

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What benefits can I expect as a People and Office Coordinator at Moneybox?

As a People and Office Coordinator at Moneybox, you'll enjoy a competitive remuneration package that includes company shares, a pension scheme, and private medical insurance. We also offer additional perks like a cycle-to-work scheme, a Wellhub subscription for well-being, and generous holiday entitlement that increases with service. Our commitment to employee well-being is evident in every aspect of our benefits package!

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Common Interview Questions for People and Office Coordinator
Can you describe your experience with HR onboarding processes?

In your response, reflect on any past experiences you've had with onboarding, including specific tasks like document preparation, conducting orientations, and facilitating training sessions. Highlight how these tasks helped new hires feel welcomed and supported as they navigated their integration into the company.

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How do you prioritize multiple tasks in a fast-paced environment?

Share a specific strategy you use to manage competing priorities, such as using task management tools or setting clear deadlines. Discuss an instance where you successfully juggled multiple projects and explain how you kept everything on track without compromising quality.

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What methods do you use to maintain an organized office environment?

Answer this by describing how you have previously implemented organizational systems or processes. Discuss habits like maintaining an inventory for office supplies and keeping digital files structured, as well as how these practices improved overall office efficiency.

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How would you handle a conflict between two team members?

Explain your approach to conflict resolution, emphasizing the importance of listening to both sides, facilitating a conversation, and guiding the team members toward a collaborative solution. Provide an example, if possible, to illustrate how you achieved a positive outcome.

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What steps would you take to ensure compliance with HR regulations?

In your answer, demonstrate your knowledge of relevant HR regulations and the importance of staying up-to-date. Talk about strategies like conducting regular audits and maintaining thorough documentation, which ensures compliance while also builds trust within the team.

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Can you share your experience in organizing company events?

Discuss the types of events you've organized, focusing on your role in planning and execution. Describe key elements such as budgeting, venue selection, and logistics management, along with how you ensured engagement and a positive atmosphere for participants.

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How do you manage sensitive employee information?

Talk about your commitment to confidentiality and ethical handling of information. Detail specific measures you've taken in past roles, such as secure storage of data and training on compliance, to uphold these standards and protect employee privacy.

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How would you support a colleague during their onboarding process?

Share specific actions you would take to support a new hire, such as scheduling check-in meetings, providing them with resources to aid in their acclimation, and how you ensure they know who to turn to for help as they navigate their early days.

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What approaches would you take to improve employee engagement?

Discuss various strategies you might implement, such as regular feedback sessions, team-building activities, and open forums for ideas. Emphasize how fostering an engaging environment is essential for both morale and overall productivity.

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Why do you want to work as a People and Office Coordinator at Moneybox?

Your answer should reflect genuine enthusiasm for the role and the company. Mention how Moneybox's commitment to diversity and innovation aligns with your own values and explain how you see this role as a unique opportunity to contribute to an exciting company while developing your career.

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Full-time, hybrid
DATE POSTED
March 26, 2025

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