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Senior HR Business Partner

POSITION SUMMARY:


The Sr. HR Business Partner, Retail TX will serve as a strategic partner to Princess Polly’s retail teams, ensuring a high performing, engaged, and inclusive workforce. This role will drive employee relations strategy, oversee compliance, foster a positive workplace culture, and coach retail leaders in alignment with business objectives.


IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE:


Serve as a trusted advisor to retail leadership, providing guidance on employee relations issues, conflict resolution, and team dynamics.

Design and implement initiatives that foster a culture of respect, trust, and accountability across all levels of the retail organization.

Ensure compliance with employment laws and company policies, providing guidance on key labor regulations (wage & hour, leaves, accommodations, etc.).

Oversee and execute thorough, impartial, and timely investigations into workplace concerns, recommending appropriate resolutions.

Partner with department leaders to design fair, consistent, and scalable performance management frameworks.

Provide coaching and strategic guidance on progressive discipline, performance improvement plans (PIPs), and terminations.

Develop feedback loops, including engagement surveys, exit interviews, and focus groups, to measure and enhance the employee experience.

Support change management efforts, ensuring smooth transitions during organizational shifts, expansions, or restructures.

Partner with Talent Acquisition and Professional Learning & Development partners to align employee relations strategy with hiring, onboarding, and professional growth initiatives.


COMMERCIAL AND EDUCATION REQUIREMENTS:


6+ years of HR experience, with 4+ years as an HRBP in multi-site, high-volume retail.

Strong employee relations expertise (investigations, conflict resolution, progressive discipline).

In-depth knowledge of U.S. retail employment laws (wage & hour, FWWO, FMLA, ADA, accommodations).

Ability to uphold performance management through strongly defined company values.

Proven ability to coach and influence retail leaders to drive engagement and performance.

Experience in change management, DIB initiatives, and employee recognition programs.

Skilled in HR compliance, risk mitigation, and partnering with Legal/Finance/Operations teams.

Proficient in data-driven decision-making, using analytics to inform HR strategy.

Proficient in HR systems (Workday, ADP, or similar).

Minimum of Bachelor’s degree in HR, Business, or related field.




$90,000 - $100,000 a year

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better. 


What are you waiting for? Come experience something different and amazing in the online fashion space!


#PrincessPolly #PursueYourPassion #PrincessPollyCareers

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What You Should Know About Senior HR Business Partner, Princess Polly

Are you ready to take your HR expertise to the next level? As a Senior HR Business Partner at Princess Polly in West Hollywood, CA, you'll become a key player in our dynamic retail teams, driving engagement and fostering a positive culture where everyone feels valued. Your role will be a strategic partnership where you'll tackle employee relations issues head-on, providing crucial guidance to our retail leaders on everything from conflict resolution to team dynamics. You’ll design initiatives that promote respect and accountability, ensuring that our workplace thrives. With more than 6 years of HR experience under your belt, including 4 years as an HR Business Partner in a high-volume retail environment, you’ll bring a wealth of knowledge about employment laws and compliance to the table. Our ideal candidate is well-versed in investigative techniques, skilled in performance management, and enthusiastic about coaching our leaders to enhance engagement and drive performance. You will also develop feedback mechanisms to continuously improve the employee experience. At Princess Polly, we believe in diversity and inclusion—we want you to feel inspired and empowered to bring your unique perspective to our table. With a salary range of $90,000 - $100,000 annually, this role offers a fantastic opportunity to impact a vibrant, fast-paced retail setting. If you’re passionate about making a difference in the fashion industry while cultivating a supportive work environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior HR Business Partner Role at Princess Polly
What are the main responsibilities of a Senior HR Business Partner at Princess Polly?

As a Senior HR Business Partner at Princess Polly, your responsibilities will include serving as a trusted advisor to retail leadership on employee relations, overseeing compliance with labor regulations, and implementing initiatives that foster a positive workplace culture. You'll also manage performance frameworks, support change management processes, and enhance the employee experience through surveys and feedback mechanisms.

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What qualifications are needed to apply for the Senior HR Business Partner role at Princess Polly?

To qualify for the Senior HR Business Partner position at Princess Polly, you need at least 6 years of HR experience, with four years specifically as an HR BP in a multi-site, high-volume retail environment. Additionally, a strong understanding of employee relations, U.S. employment laws, and proficiency in HR systems like Workday or ADP is essential.

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How does Princess Polly support diversity and inclusion in the workplace for Senior HR Business Partners?

Princess Polly places a strong emphasis on diversity and inclusion, actively encouraging applicants from all backgrounds for the Senior HR Business Partner role. We believe that different perspectives enhance our business and contribute to a more vibrant workplace culture, allowing you to thrive and make meaningful contributions.

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What programs does Princess Polly have in place for performance management under the Senior HR Business Partner's oversight?

As a Senior HR Business Partner at Princess Polly, you'll be responsible for designing equitable performance management frameworks which include clear guidelines for performance reviews, progressive discipline, and growth plans. Your role integrates coaching retail leaders to align these systems with company values and drive high performance.

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What is the salary range for the Senior HR Business Partner position at Princess Polly?

The Senior HR Business Partner position at Princess Polly offers a competitive salary range of $90,000 - $100,000 per year. We value the expertise and contribution our HR professionals bring to the team and aim to provide a rewarding compensation package.

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Common Interview Questions for Senior HR Business Partner
What experience do you have in employee relations as a Senior HR Business Partner?

In my previous role, I was heavily involved in managing employee relations issues by conducting impartial investigations, resolving conflicts, and providing guidance to team leaders. I approach such matters with empathy and a strong understanding of labor laws to ensure fair resolutions.

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Can you describe a successful initiative you implemented in a previous HR role?

In my last position, I designed an employee feedback system that included engagement surveys and exit interviews, leading to a significant reduction in turnover rates. This initiative highlighted areas for improvement in our workplace culture and allowed us to take actionable steps toward enhancing employee satisfaction.

Join Rise to see the full answer
What strategies do you use to support change management in an organization?

I utilize a comprehensive change management framework that includes communication planning, stakeholder engagement, and training sessions. By providing clear information and support during transitions, I help ease anxieties and foster acceptance among employees.

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How do you ensure compliance with labor laws in your HR practices?

I maintain thorough knowledge of current labor laws and regularly review company policies to ensure alignment. Additionally, I conduct training sessions for leadership to emphasize the importance of compliance and implement policy adjustments as necessary.

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What methods do you use for coaching retail leaders?

I focus on personalized coaching by first understanding their unique challenges and then providing tailored guidance and resources. Regular one-on-one meetings help create a supportive environment for open dialogue, enabling leaders to grow in their roles effectively.

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How do you approach performance management and accountability?

My approach to performance management involves setting clear expectations, continuous feedback loops, and regular check-ins to monitor progress. I also emphasize accountability by fostering a culture where taking responsibility for outcomes is encouraged and celebrated.

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What role does data play in your decision-making as a Senior HR Business Partner?

Data-driven decision-making is fundamental in my role. I analyze HR metrics to identify trends, such as employee engagement or turnover rates, which inform my strategies for improving workplace culture and operational efficiency.

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How do you handle conflicts within retail teams?

I approach conflict resolution with a structure to understand both sides of the issue, facilitating open communication. My goal is to mediate effectively by encouraging collaboration and seeking solutions that are beneficial for both parties.

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Can you discuss your experience with diversity and inclusion initiatives?

In recent roles, I've led several diversity and inclusion initiatives aimed at expanding our talent pool and creating an inclusive environment. This involved training sessions, outreach programs, and establishing metrics to measure our progress and impact.

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What are some challenges you anticipate as a Senior HR Business Partner in a retail setting?

I recognize that managing a diverse and dynamic workforce presents challenges, such as rapid turnover and varying team dynamics. My strategy involves proactive engagement practices and a focus on creating a consistent, positive culture to mitigate these issues.

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To be the world's most innovative, customer focused online retailer servicing the fashion- obsessed 16- 26 consumer.

56 jobs
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Full-time, on-site
DATE POSTED
March 25, 2025

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