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Server Attendant

Live Your Passion. Add Your Magic.At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.If you are an internal applicant, please log into Workday and apply for your application to be considered.Please Click Here to apply internally.At Pendry It’s All Because of YOU!Server AttendantImagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At (insert brand), we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at (insert brand) is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.Your Journey• Assist the Server’s team’s needs; stock, clean, and handle the flow of your section• Set and reset tables before, during, and after service periods with clean polished silverware, glassware, share plates, and napkins as necessary• Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary• Cleaning all spills, and broken glassware/dishes immediately, using floor signs when necessary• Cleaning of all equipment, tools, and supplies and maintain equipment in good working order while following all procedures and adhering to all cleaning and safety standards• Refill water glasses, coffee cups, and other beverages as needed throughout the meal service.• Deliver on guests’ expectations and have the desire to create WOW moments• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needsAbout You• You enjoy multi-tasking and assisting others• You have a passion for the food and beverage industry• You are personable and engaging• You are open to learning, developing, and growing both yourself, personally, and helping others do the same• You are trustworthy and have integrityMust Haves• Ability to work a flexible schedule, including weekends and holidays• Ability to collaborate in a team environment• Basic communication skills• Food and beverage experience, a plusYou Will Enjoy• Free meals• Free uniforms and cleaning• Ongoing community outreach events• Hotel discounts• Associates’ events throughout the year• Healthcare benefits• 401k retirement plan with company matchingPhysical Requirements• Ability to stand and exercise mobility for extended periods of time during your scheduled shift• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basisAt Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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CEO of Montage International
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Alan Fuerstman
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What You Should Know About Server Attendant, Montage International

At Pendry, we invite you to turn your passion into a rewarding journey as a Server Attendant in Peapack and Gladstone, NJ! Here at Pendry, we believe that our success is a reflection of our dedicated team—people just like you who create authentic experiences for our guests. Imagine stepping into a vibrant workplace where you can learn, grow, and have fun while crafting memorable moments for those dining with us. As a Server Attendant, you play a vital role in our restaurant, ensuring everything runs smoothly by assisting the serving team, keeping things tidy, and delivering that extra touch of love in every interaction. You'll be setting and resetting tables, pre-bussing to keep the dining experience uninterrupted, and helping to create those 'WOW' moments that our guests cherish. Plus, we value your growth! Whether it’s through discovering new techniques to enhance your service skills or participating in engaging events, your journey with us extends beyond simple tasks. Here, you’re not just filling a position—you’re becoming a key part of a passionate community. We want to see you thrive, which is why you’ll enjoy benefits like hotel discounts, free meals, and ongoing community outreach events. So, if you’re ready to embrace a culture where passion meets purpose, we can’t wait to welcome you to the Pendry family!

Frequently Asked Questions (FAQs) for Server Attendant Role at Montage International
What are the responsibilities of a Server Attendant at Pendry?

As a Server Attendant at Pendry, your primary responsibilities include assisting the serving team with various tasks, maintaining cleanliness and organization of the dining area, setting and resetting tables, pre-bussing during service, and ensuring the flow of beverages. You'll be crucial in delivering outstanding guest experiences while upholding our high standards of service.

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What qualifications are required for a Server Attendant position at Pendry?

For the Server Attendant role at Pendry, we seek individuals who are personable and engaging, with a passion for the food and beverage industry. While basic communication skills and food and beverage experience are a plus, the most important attributes are your enthusiasm for learning and your ability to collaborate within a team.

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What benefits can a Server Attendant expect at Pendry?

Working as a Server Attendant at Pendry, you’ll enjoy a range of benefits that include free meals, free uniforms and cleaning, ongoing community outreach events, hotel discounts, and participation in various associates’ events throughout the year. Plus, we offer healthcare benefits and a 401k retirement plan with company matching.

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How flexible is the schedule for a Server Attendant at Pendry?

As a Server Attendant at Pendry, you can expect a flexible schedule! We operate during weekends and holidays, so being open to work during these times is essential. This flexibility helps us meet the dynamic needs of our guests while providing you with ample opportunities for shifts.

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What physical requirements must a Server Attendant at Pendry fulfill?

The Server Attendant position at Pendry requires physical stamina to stand and remain mobile for extended periods. You should be able to lift and carry up to 50 pounds regularly and manage food serving equipment and carts weighing up to 200 pounds. This role demands energy and adaptability in a bustling environment.

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Common Interview Questions for Server Attendant
How would you describe your experience in the food and beverage industry as a Server Attendant?

When discussing your experience in the food and beverage industry, be sure to highlight any specific roles you've held that relate to service, teamwork, and guest interactions. Share examples that display your passion for creating memorable dining experiences and your ability to work collaboratively in busy settings.

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Can you give an example of a time you created a 'WOW' moment for a guest?

Think of a specific instance where you went above and beyond for a guest. Describe the situation clearly, focusing on what led you to create that moment and the impact it had on the guest’s experience. This illustrates your commitment to exceptional service, an essential quality for a Server Attendant at Pendry.

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How do you handle high-stress situations during service?

A great strategy for handling stress is to focus on remaining calm and prioritizing tasks. Discuss a scenario where you successfully navigated a busy service, emphasizing clear communication with your team and the importance of staying organized to ensure all guests receive timely and excellent service.

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In your opinion, what makes for excellent table service?

For a Server Attendant, excellent table service is about attention to detail, personalization, and attentive responses to guests' needs. Be prepared to share your insights on how to elevate the dining experience through genuine interaction and by anticipating needs before they're expressed.

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What do you think is essential when working as part of a team in a restaurant?

Collaboration and communication are vital when working in a restaurant team. Illustrate your thoughts on how clear communication helps everyone function smoothly and how supporting your colleagues contributes to a positive work atmosphere, which ultimately benefits the guests.

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What strategies do you use to ensure cleanliness during service?

Discuss your proactive approach to maintaining cleanliness, such as routinely checking tables, cleaning as you go, and promptly addressing spills. Mention how these practices align with Pendry’s standards for cleanliness and guest satisfaction, ensuring a welcoming environment.

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How do you prioritize tasks as a Server Attendant?

Explain how you assess the situation to determine what tasks need immediate attention, such as assisting guests, pre-bussing, or restocking supplies. Share an example that showcases your ability to juggle multiple responsibilities effectively while maintaining a focus on guest experience.

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Tell us about a time you faced a challenge while serving customers.

Focus on the specific challenge, how you approached resolving it, and the outcome. This response should highlight your problem-solving skills, ability to stay composed under pressure, and your commitment to guest satisfaction—qualities that Pendry values in their team members.

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Why do you want to work as a Server Attendant at Pendry?

Express your enthusiasm for joining Pendry, emphasizing their commitment to creating authentic experiences and a supportive work environment. Share how you align with their core values and your desire to contribute to their team while pursuing personal and professional development.

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What is your understanding of the role of a Server Attendant?

Clearly articulate the key responsibilities of a Server Attendant, showcasing your understanding of how this role supports both the servers and the guests. Highlight your awareness of the importance of teamwork in delivering a seamless dining experience in alignment with Pendry's standards.

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Montage International, the ultra-luxury hospitality management company founded by Alan J. Fuerstman, features a distinctive collection of hospitality brands. Montage International encompasses the ultra-luxury brand Montage Hotels & R...

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Full-time, on-site
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December 13, 2024

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