Montu is one of Australia's leading health tech businesses and a leader in alternative health services. With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients.
Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the alternative health experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more. Our brands include Alternaleaf, UMeds, Leafio and Saged.
Recognised by the Deloitte Fast 50 as the fastest growing tech company in Australia for two years running – with revenue growth of over 26,000% and 9,000% – Montu is now the largest business of its kind outside North America.
This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.
Reporting to the CRM Manager - Leafio, the role of a CRM Specialist is to support the development, execution, and continuous refinement of multi-channel campaigns and CRM communications that drive activation, engagement and retention. T
he CRM Specialist will be responsible for ensuring marketing and CRM campaigns are built, QA’d and delivered on time. This role will also analyse and report on campaign performance data to improve and optimise key metrics and campaigns.
Key Responsibilities:
Delivery and Execution
Marketing Automation
Customer Data Analysis and Reporting
Safeguard the brand through Privacy and SPAM act compliance and best practice.
Braze Super User
Objectives and Key Results (OKRs)
You love the opportunity to innovate, have impact and take the urgency and ambiguity in your stride that often come with working for a company on a mission to drive change, and to scale, at a pace.
In addition to these foundations, you will have:
You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.
Other benefits include:
#LI-CW1
We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
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Are you ready to take on an exciting role as a CRM Campaign Specialist at Leafio in beautiful Sydney, NSW, Australia? In this dynamic position, you’ll join the innovative team at Leafio, part of Montu, a leading health tech business recognized for its rapid growth and technology-first approach in alternative health services. As a CRM Campaign Specialist, you’ll have the opportunity to support the creation, execution, and continuous improvement of multi-channel campaigns that truly drive engagement and retention. Your day-to-day responsibilities will include collaborating with various stakeholders to ensure campaigns are not only built but also delivered on time, making your organizational skills key to your success. You will dive into the nitty-gritty of marketing automation, managing complex, data-driven campaigns while providing technical support for best practices and CRM tools. Additionally, your analytical mindset will shine as you utilize data to craft tailored communications and uncover key insights that will greatly enhance targeting strategies. You’ll become a Braze super user, guiding and supporting your team in harnessing the full power of this CRM platform. Joined by a motivated and agile team, you are set to make a meaningful impact within a fast-growing company committed to improving health outcomes. With a fully remote working model, along with access to co-working spaces when needed, this position offers unparalleled flexibility. So, if you're ready to innovate and be part of this health tech revolution, Leafio is eager to meet you!
Our mission: improve the lives of millions of people through medical alternative therapies.
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