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KYC Client Onboarding Associate

We’re seeking someone to join our team as an Associate in Client Operation Regulatory Data Services (CORDS). As a key component of the client onboarding process, CRS partners closely with Global Financial Crimes, Risk Management, Operations, and other groups to help the Firm's business units comply with Client Identification Procedures (CIP) and certain other regulations that involve data and/or documentation requirements.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

  • Obtain and verify client data attributes using authorized validation sources.
  • Ensure client data is up-to-date and correct per policy guidelines.
  • Input and maintenance of regulatory identifiers.
  • Perform process analysis and provide inputs for change initiatives.
  • Involvement in the identification and management of process improvement projects.
  • Data analysis and report creation in relation to process volumes, risk and quality.
  • Collect and check client documentation for CIP process and ongoing client documentation refresh.
  • Follow up on issues with functional stakeholders.
  • Liaise with the various Business Units to obtain the necessary Anti-Money Laundering and documents and explain the requirements where necessary.
  • Carry out tasks related to the job in accordance with the instructions of the supervisor Requirements

What you’ll bring to the role:

  • Solid knowledge of KYC and AML Compliance policies and how they are applied in a U.S. banking environment.
  • Strong understanding of the Client Onboarding Process and documentation/information specific to KYC/AML and the various types of entities.
  • Knowledge and understanding of the various financial products offered across business lines.
  • Have good communication skills.
  • Take responsibility for assigned work tasks. Adhere to the assigned timeframe.
  • Be available to answer questions and queries from local and remote team members and users in a timely fashion.
  • Behave in an honest and ethical manner in accordance with the Code of Conduct and the Employee Handbook.
  • Understand and adhere to the organization's values.
  • Be a team player.
  • Be accurate and pay attention to details.
  • Escalate issues and risks to the supervisor in a timely fashion.
  • Be able to ensure upward effectively and actively, downward peer communication of information and issues and risks.
  • Be able to deal easily with multiple issues and tasks under pressure.
  • Acquire necessary business knowledge to complete the task.
  • Have proficient Excel and PowerPoint skills.
  • Requires 2-5 years prior experience.

What you can expect from Morgan Stanley:


We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect, and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Expected base pay rates for the role will be between $60,000 and $90,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

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What You Should Know About KYC Client Onboarding Associate, Morgan Stanley

Morgan Stanley is looking for a dedicated KYC Client Onboarding Associate to join our Client Operation Regulatory Data Services team. In this crucial role, you will work closely with teams across Global Financial Crimes, Risk Management, and Operations to ensure that our business units comply with Client Identification Procedures and other regulations. As part of the onboarding process, you will verify client data, manage regulatory identifiers, and support process improvements that drive efficiency. You'll be actively involved in analyzing data and creating reports to monitor process volumes and quality. We're all about fostering team collaboration, so you’ll liaise with various Business Units to collect and explain the necessary Anti-Money Laundering documentation. Your strong understanding of KYC and AML Compliance policies will play a key role in ensuring that client onboarding runs smoothly. Not only will you be tackling challenges head-on, but you’ll also cultivate critical relationships and contribute to innovative solutions that help elevate our firm’s fantastic reputation in the financial services industry. If you have a knack for detail and a commitment to ethical practices, we can’t wait to see how you can help us make a significant impact alongside a talented team in a vibrant New York office. Ready to join us and help shape the future of finance? Let’s connect and explore the possibilities!

Frequently Asked Questions (FAQs) for KYC Client Onboarding Associate Role at Morgan Stanley
What responsibilities does a KYC Client Onboarding Associate at Morgan Stanley have?

As a KYC Client Onboarding Associate at Morgan Stanley, your primary responsibilities include obtaining and verifying client data attributes, ensuring compliance with Client Identification Procedures, and maintaining regulatory identifiers. You'll perform process analysis, manage documentation for KYC, and work on process improvement projects, all while collaborating with various business units to streamline operations.

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What qualifications are required for the KYC Client Onboarding Associate position at Morgan Stanley?

To qualify for the KYC Client Onboarding Associate role at Morgan Stanley, you should possess solid knowledge of KYC and AML Compliance policies as applied in the U.S. banking environment. A strong understanding of the Client Onboarding Process and expertise in financial documentation specific to KYC/AML is essential. Additionally, proficiency in Excel and PowerPoint, along with 2 to 5 years of relevant experience, is necessary.

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How does Morgan Stanley support employee development for KYC Client Onboarding Associates?

Morgan Stanley is committed to the professional growth of its employees, including KYC Client Onboarding Associates, by providing ongoing training and mentorship opportunities. The firm fosters a culture of learning and collaboration, ensuring that you have access to resources and support as you develop your career within the financial services industry.

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What is the work environment like for KYC Client Onboarding Associates at Morgan Stanley?

The work environment for KYC Client Onboarding Associates at Morgan Stanley is dynamic and collaborative. You will be part of a diverse team that values innovative thinking and teamwork, all while working in a vibrant New York office. The firm emphasizes a culture of inclusion and supports a healthy work-life balance, making it a thriving place for professional growth.

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What can I expect in terms of compensation as a KYC Client Onboarding Associate at Morgan Stanley?

As a KYC Client Onboarding Associate at Morgan Stanley, you can expect a competitive base pay ranging from $60,000 to $90,000 per year. However, your specific compensation will be determined based on an individualized assessment, and may include additional incentives such as commission earnings, bonuses, and other benefit programs.

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Common Interview Questions for KYC Client Onboarding Associate
What is your understanding of KYC and AML Compliance policies?

In answering this question, discuss the significance of KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance in the banking sector. Highlight various regulations that shape compliance procedures and explain how they help mitigate financial crime risks while ensuring the integrity of financial systems.

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Can you describe the Client Onboarding Process you’ve experienced?

When answering, outline the steps involved in the Client Onboarding Process that you've worked on. Emphasize your experience with client data verification, documentation collection, and collaboration with other teams. Sharing a specific example can illustrate your hands-on experience and understanding.

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How would you handle discrepancies found in client data?

To effectively address discrepancies, emphasize the importance of thorough investigation and communication. Describe your approach to verifying the information by consulting with stakeholders and using authorized validation sources, while ensuring compliance with timelines and protocols.

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What strategies do you use for effective communication with team members and stakeholders?

When addressing communication strategies, highlight the value of transparency and timely updates. Discuss techniques like regular check-ins, utilizing collaboration tools, and being proactive in addressing queries to maintain strong relationships across teams.

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Discuss your experience with data analysis and reporting.

Highlight your familiarity with data analysis tools and your approach to gathering insights from data. Discuss specific software or methodologies you've used to create reports, the types of metrics you've focused on, and how these align with KYC processes and improvement initiatives.

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How do you manage multiple tasks under pressure?

Share your approach to prioritization and time management under pressure. Discuss specific techniques, such as utilizing to-do lists, setting deadlines, and focusing on high-impact tasks, that enable you to remain organized while delivering quality results.

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What motivates you in a compliance role?

In your response, convey your passion for helping organizations maintain ethical standards and the importance of compliance to safeguard against financial crimes. Highlight inherent values that align with Morgan Stanley’s principles and how they drive your commitment to the KYC role.

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Describe a time you contributed to a process improvement.

Prepare a relevant example where your input led to significant operational improvements. Describe the situation, the actions you took, and the positive outcomes achieved, emphasizing your analytical skills and collaborative approach to enhance workflows.

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How do you ensure that you remain updated on compliance regulations?

Explain your proactive approach to keeping up with compliance regulations. Discuss resources you utilize, such as industry publications, webinars, or professional networks, and emphasize the importance of staying informed to adapt quickly.

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Why do you want to work for Morgan Stanley?

Express your admiration for Morgan Stanley’s reputation in the financial services industry and its commitment to diversity, inclusion, and innovative solutions. Discuss how these values resonate with you personally and your enthusiasm for contributing to the firm’s mission.

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Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has b...

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