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Resident Manager

Position SummaryThe Resident Manager’s primary focus is to drive revenue and manage risk within their branch and to continue to build a book of business. Job functions also include maintaining a superior and consistent level of client service, developing cohesive teams, providing consistent leadership, and assuming accountability for their Branch’s results. Resident Managers must be responsible for fiscal management, personnel management and morale, business ethics and practices, and compliance with all Federal, State, and Local laws and regulations. The Resident Manager reports directly to either the Market Executive, Non-Producing Branch Manager or Producing Branch Manager. The Resident Manager will manage a smaller producing branch office.Production-relatedDUTIES and RESPONSIBILITIES:• Build a client base of high net worth households by prospecting and developing new client relationships, and maintain and manage long term client relationships• Help manage client investment needs consistent with Firm policies and industry requirements• Keep current with information regarding regulatory requirements, financial markets and current and new products.Product/Business Knowledge• Has a thorough understanding of the Firm’s products and those of its strategic partners; uses this knowledge to provide resources and direction in order to help drive sales• Has a good understanding of the Firm’s resources; able to direct the sales force to the appropriate resources in an efficient manner• Effectively applies product/business knowledge to recruiting efforts; able to “translate” competitor offerings into Morgan Stanley Wealth Management products, and understand and explain how a recruit will be able to continue to help meet their clients’ needsSales/Marketing• Seeks opportunities to grow business and drive sales by capitalizing on Firm initiatives• Focuses on building strong relationships with corporate departments and strategic partners to achieve the marketing efforts of the Branch.• Promotes corporate and complex initiatives and is able to effectively communicate these initiatives to Financial Advisors within their branch.Team Building• Builds an effective team in the branch by constantly communicating relevant information on a timely basis and conducting regular meetings• Participates in Region and Market initiatives including sales, hiring, recruitment, diversity, and community outreach.Leadership• Leads by example by ensuring that their branch is consistently achieving the objectives of the U.S. Wealth Management Group, maintains a positive morale, has a reputation of growth, has ethical business practices, and demonstrates a commitment to diversity and respect for others.• Leads proactively by identifying trends, potential areas of growth and weakness and addressing these areas in order to positively position the branch within the geographic market.• Leads their Branch’s efforts of Sales, results, and client-centered approach Experience.• Leverages the resources of the Firm to achieve the highest level of success.• Acts as a coach and mentor for Financial Advisors in order to help drive results.Accountability• Responsible for the Branch’s sales performance and financial performance• Responsible for regulatory, legal and compliance issues including: Risk Management for their Branch in regards to monitoring sales, human resources, and legal and regulator practices.• Responsible for following supervisory procedures as outlined in the Branch Manager’s Supervisory Manual.• Responsible for executing the Annual Supervisory Plan.• Responsible for effectively communicating the status of performance and issues to the Market Executive/Non-Producing Branch Manager/Producing Branch Manager.Education and/or Experience• Bachelor’s degree required or equivalent education or experience• At least 5 or more years of experience as a Financial Advisor (with satisfactory production and compliance record), or equivalent branch management or industry experience.Licenses and Registrations• Active Series 7, 8 (or 9 and 10), 66 (or 63 and 65) and 3 registrations (Series 31 acceptable if branch conducts managed futures business only)• Other licenses as required for role or by managementSkills• Effective written and verbal communication skills• Ability to think critically• Ability to manage a team• Strong attention to detail• Ability to interact with senior management team, Financial Advisors, support staff, clients and corporate and field personnel as needed• Ability to own projects at a Branch level• Ability to organize and prioritize work, meet deadlines, and complete projectsReports To• Direct: Market Executive/Non-Producing Branch Manager/Producing Branch ManagerDirect Reports• Financial Advisors and Branch support staffThis list is meant to be directional and should not be considered complete, as it may be supplemented on an as needed basis• All candidates should verify that they meet the minimum eligibility requirements prior to applyingExpected base pay rates for the role will be between $65,700 and $80,100 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).Posting DateDec 6, 2024Primary LocationAmericas-United States of America-New York-KingstonJobWealth ManagementEmployment TypeFull TimeJob LevelAssociate Vice President
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Average salary estimate

$72900 / YEARLY (est.)
min
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$65700K
$80100K

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What You Should Know About Resident Manager, Morgan Stanley

As a Resident Manager at Morgan Stanley in beautiful Kingston, NY, you’ll take the reins of a dynamic branch, driving revenue and sustaining top-notch client service. Your mission? To build and nurture relationships with high net worth households while leading an effective team of Financial Advisors. This role isn’t just about managing numbers; it’s about creating a collaborative environment where everyone thrives. You'll engage in fiscal management and ensure compliance with various regulations, all while mentoring your team to achieve remarkable results. If you’re passionate about refining client investment needs and staying ahead in the rapidly evolving financial landscape, this is your opportunity to shine. You will have the chance to promote corporate initiatives and build partnerships that enhance business growth and marketing efforts. With an unwavering commitment to ethical practices and diversity, your leadership will set the standard for excellence. This role promises to be a fulfilling blend of accountability and creativity, where your expertise will directly influence the branch's success. Whether you’re discussing strategic goals in team meetings or guiding your staff through the new compliance procedures, every day will offer a fresh challenge that’s both rewarding and impactful. Join us and help shape the future of wealth management at Morgan Stanley!

Frequently Asked Questions (FAQs) for Resident Manager Role at Morgan Stanley
What are the responsibilities of a Resident Manager at Morgan Stanley?

As a Resident Manager at Morgan Stanley, you will be responsible for driving revenue, managing client relationships, leading your team, and ensuring compliance with all regulations. You'll work closely with high net worth households to meet their investment needs while overseeing the branch's overall performance.

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What qualifications do I need for the Resident Manager position at Morgan Stanley?

To become a Resident Manager at Morgan Stanley, you need a Bachelor’s degree and at least 5 years of experience as a Financial Advisor or equivalent branch management experience. Additionally, you must hold appropriate licenses such as Series 7, 66, and possibly others as required.

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How does the compensation for a Resident Manager at Morgan Stanley work?

The expected base pay for a Resident Manager at Morgan Stanley ranges from $65,700 to $80,100 annually. However, your total compensation may include additional commissions, bonuses, and incentives, tailored to your unique experience and contributions.

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What is the team dynamic like in the Resident Manager role at Morgan Stanley?

In the Resident Manager role at Morgan Stanley, you will foster a collaborative team environment. Communication and regular meetings are crucial as you work together with your Financial Advisors and staff to achieve shared goals and drive sales in a motivated atmosphere.

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What skills are essential for a successful Resident Manager at Morgan Stanley?

Key skills for a successful Resident Manager at Morgan Stanley include effective communication, critical thinking, team management, and a strong attention to detail. Furthermore, the ability to manage projects efficiently and interact well with various stakeholders is vital to this role.

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Common Interview Questions for Resident Manager
How would you approach building a client base as a Resident Manager?

To build a client base as a Resident Manager, I would start by leveraging my existing network and utilizing marketing strategies to reach high net worth individuals. Engaging in local community events and focusing on relationship-building will establish trust and lead to long-term client partnerships.

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Can you explain how you'd handle compliance issues in the branch?

Handling compliance issues requires a proactive approach. I would ensure that all team members are thoroughly trained on compliance protocols and maintain open lines of communication about changes in regulations. Regular audits and reviews would also keep our practices aligned with industry standards.

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How do you measure the success of your team as a Resident Manager?

Success can be measured through various metrics, including sales performance, client satisfaction scores, and team productivity. Regular one-on-one check-ins with team members and setting clear, achievable goals can help gauge both individual and overall team performance.

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Describe your leadership style as it relates to team building.

My leadership style is collaborative and supportive. I believe in empowering my team by providing them with the resources and guidance they need to excel. Encouraging open dialogue and fostering a positive work environment are key components of my approach.

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How would you stay informed about financial market trends?

Staying informed about financial market trends requires continuous education. I would subscribe to key financial news outlets, attend industry conferences, and network with other professionals. Additionally, utilizing internal resources from the firm ensures that I have the most current information.

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What strategies would you implement to motivated your Financial Advisors?

To motivate Financial Advisors, I would establish clear performance goals and recognize achievements regularly. I would also provide opportunities for professional development and create a culture of collaboration, where sharing best practices and experiences is encouraged.

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Can you share an example of a challenging situation you've faced in a past role?

In a previous role, I encountered a significant compliance oversight that could have impacted the branch's reputation. By addressing the issue head-on, conducting a thorough review, and implementing improved processes, I was able to rectify the situation and strengthen our compliance framework for the future.

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How do you ensure diversity and respect in your branch?

Ensuring diversity and respect involves actively promoting an inclusive culture where all voices are valued. I would encourage diverse hiring practices and facilitate training to educate team members about cultural competencies and the importance of respect in the workplace.

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What do you believe is the key to effective client relationship management?

Effective client relationship management hinges on trust and communication. Regular check-ins, personalized service, and proactive problem-solving ensure that clients feel valued and understood, leading to stronger, long-lasting relationships.

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How would you address poor performance within your team?

Addressing poor performance requires sensitivity and directness. I would meet with the individual to discuss specific areas of concern while offering support and resources for improvement. Establishing a performance improvement plan can help provide the necessary steps for accountability and success.

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Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has b...

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December 13, 2024

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