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Marketing Support Agent

Company Description

MSX International is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

Job Description

  • Local Planning and Performance:
  • Presentation and communication of central plans to local teams and retailers
  • Quarterly plan and budget approval of local market plans
  • Collation of retailer plans and feedback / adjustment
  • Quarterly Marketing Review, including Marketing Performance / Execution sales point by sales point
  • Brand / Assets:
  • Contact point for local retailers for local approval of retailer marketing assets (brand / copy approval)
  • Localisation of regional campaigns
  • Central product and offer campaigns localised for language and offer per market (check trans-created copy)
  • Adjusted on a weekly / monthly basis
  • Validation / checking of media placements and regional activation in market
  • Localisation of Digital and CRM initiatives:
  • Copy and language proof-reading, and correction as necessary of web and CRM copy
  • Local offer + legal requirement checking and adjustment as necessary
  • Lead Performance Management:
  • Weekly lead performance management and review (with MSX). Conversion rate, engagement rate)
  • Lead distribution approach - adjust lead distribution in market as necessary. E.g. based on dealer performance, demo stock availability.
  • Local market initiatives
  • Digital initiative execution. E.g.:
  • Set up of email, landing page and homepage call-out for Market-specific campaigns (e.g. windshield replacement, based on regional assets)
  • Local Market Events, E.g.:
  • Local Auto shows, roadshows or partner events (and communication / logistics around that)
  • Local Partner Activations

Qualifications

  • Full-time
  • Minimum of 1-2 years experience with marketing / communication within automotive branch
  • Location: Brussels, Belgium
  • Languages: French, Dutch and English

What we can offer :

Working in a great international team for a renowned automobile manufacturer

  • Potential to progress within the company
  • Salary indication : 45-50K per year
  • 13th month payment
  • Holidays: 20 + 12 ADV/yr
  • Annual premium (PC200)
  • Health insurance (DKV)
  • Meal vouchers 6 euro & ecocheques
  • Homework allowance 5 euro p.day

Additional Information

If you have any questions feel free to contact the recruiter for the Benelux market [email protected].

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions
  • Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$45000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing Support Agent, MSX International

Are you excited about the automotive industry and looking for a new adventure in marketing? Join MSX International as a Marketing Support Agent in beautiful Brussels, Belgium! At MSX, we pride ourselves on being a global leader in providing innovative business solutions within the automotive sector. Your main focus will be local planning and performance, where you'll collaborate closely with central teams to communicate plans and gather feedback from local retailers. You will also be a key contact for brand support, ensuring all marketing assets are approved and localized to fit our markets. With a dual language proficiency in French, Dutch, and English, you will manage local digital and CRM initiatives, proofreading and ensuring all materials resonate with our audience. Engagement goes both ways, and you'll conduct weekly performance reviews to track lead management and make necessary adjustments. Plus, you will organize local events like auto shows and roadshows, ensuring everything runs smoothly. With a minimum of 1-2 years of experience in marketing and communication, you’ll thrive in a collaborative, diverse environment that offers plenty of growth potential. Enjoy a competitive salary package, generous holidays, health insurance, meal vouchers, and more! If you are ready to contribute to enhancing every journey in mobility, MSX International wants to hear from you!

Frequently Asked Questions (FAQs) for Marketing Support Agent Role at MSX International
What are the main responsibilities of a Marketing Support Agent at MSX International?

As a Marketing Support Agent at MSX International, your responsibilities include local planning and performance management, communicating central plans to local teams, handling brand asset approvals, and managing local market initiatives. You will also oversee digital and CRM campaigns, ensuring localization meets legal requirements, and conduct weekly lead performance reviews to optimize engagement and conversion rates.

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What qualifications do I need to apply for the Marketing Support Agent position at MSX International?

To qualify for the Marketing Support Agent role at MSX International, candidates should have a minimum of 1-2 years of experience in marketing or communication, particularly within the automotive sector. Proficiency in French, Dutch, and English is essential for effective communication in this role.

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What skills are important for a Marketing Support Agent at MSX International?

Key skills for a Marketing Support Agent at MSX International include strong communication abilities, proficiency in digital marketing, and excellent organizational skills for managing multiple campaigns and events. Additionally, attention to detail for proofreading and localization, along with analytical skills for lead performance management, are crucial in this role.

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What opportunities for career advancement are available for Marketing Support Agents at MSX International?

MSX International encourages career growth and offers various opportunities for advancement for Marketing Support Agents. With the right performance and initiative, you can move into more senior marketing roles or related positions within the company, allowing you to broaden your expertise in the automotive industry.

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What benefits does MSX International offer to its Marketing Support Agents?

Working as a Marketing Support Agent at MSX International comes with several attractive benefits, including a competitive salary range of 45-50K per year, a 13th-month payment, generous holiday entitlements, health insurance, meal vouchers, and a flexible work-from-home allowance, making it a great place to build your career.

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Common Interview Questions for Marketing Support Agent
Can you describe your experience in marketing within the automotive industry?

When answering this question, highlight your specific experiences in marketing campaigns related to the automotive field. Mention any particular projects you've worked on, your role in those projects, and how your contributions made a positive impact on sales or brand awareness.

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How do you manage communication with various stakeholders?

Discuss your strategies for effective communication, such as using regular check-ins, clear reporting methods, and adapting your communication style to fit different stakeholders. Provide examples of past experiences where you successfully communicated complex ideas to diverse teams.

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What steps do you take when localizing marketing content?

Explain the process you’ve used to localize marketing content, including researching local market conditions, legal requirements, and cultural sensitivities. Share any tools or methodologies that assist you in ensuring all content resonates with target audiences.

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How do you handle feedback from retailers regarding marketing plans?

Talk about your approach to receiving and integrating feedback from retailers. It’s important to be open and adaptable, showing how you ensure their insights are valued and incorporated into future marketing plans.

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What metrics do you consider when analyzing campaign performance?

Detail the metrics you typically monitor, such as engagement rates, conversion rates, and return on investment. Clarify how you use these metrics to refine campaigns and strategy for continuous improvement.

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Can you provide an example of a successful marketing campaign you managed?

Choose a specific campaign, describe your role in its development and execution, and explain the results it achieved. Quantitative results, such as increases in sales or engagement levels, can significantly enhance your response.

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How do you ensure compliance with legal regulations in marketing?

Discuss your knowledge of legal regulations that affect marketing practices, particularly in the automotive industry. Point out how you stay informed about changes and what practices you implement to ensure compliance in your marketing activities.

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What role does data analytics play in your marketing strategies?

Emphasize the importance of data analytics in your decision-making process, including how you analyze data to understand consumer behavior and refine marketing strategies. Sharing specific tools you’ve used can also be beneficial.

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How do you prioritize your tasks during a busy marketing campaign?

Share your methods of prioritization, like using project management tools or frameworks. Explain how you keep tasks on track and ensure collaboration among team members during high-pressure situations.

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What do you find most rewarding about working in marketing for the automotive industry?

Reflect on your passion for the automotive industry and how marketing contributes to impactful consumer experiences. Discuss the dynamic nature of the industry and how fulfilling it is to create campaigns that resonate with consumers.

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With almost 7,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: • Warranty & Technical • Parts & Service • Retail Performance Management • Customer Engagement • Fleet & Mobili...

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Full-time, on-site
DATE POSTED
April 17, 2025

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