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Assistant Front Store Manager

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.


Why this role is important?

SUMMARY:

To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

  • Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability

  • Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom

  • To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity

  • Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES:

  • Complies with Human Resources Standards

  • To help with hiring in conjunction with the FSM, Hires and/or supports hiring for all departments, excluding Pharmacy

  • Maintains wage administration within SLPH guidelines

  • Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

QUALIFICATIONS:

  • Planning, Judgement and Decision Making

  • Planning and preparation for Inventory Management

  • Use judgment and decision-making skills to control expenses

  • Provides effective leadership and ongoing mentorship and ensures development of all staff

  • Efficient time management skills

  • Able to prioritize activities quickly in response to changing initiatives

  • Effective organization and planning skills

EXPERIENCE:

  • Previous retail management experience

  • Demonstrated ability to drive the business, led by example and support corporate programs

  • Works effectively with management team

  • Superior interpersonal, coaching and communication skills

  • Business and financial acumen

  • Relationship builder with key internal and external agencies

J2WRTL

J2WFSM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand.   Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Front Store Manager, MyView

Are you ready to dive into a dynamic retail environment and make a meaningful impact? As an Assistant Front Store Manager at Shoppers Drug Mart, located at 8965 Chinguacousy Road in Brampton, ON, you will play a crucial role in managing the store's human, physical, and financial resources. This role is all about ensuring that our customers are at the heart of everything we do, helping to enhance their health, beauty, and convenience experience. You will assist the Front Store Manager in optimizing operations by maintaining store standards, driving customer traffic, and managing labor scheduling for maximum productivity. Your efforts will directly influence store profitability while fostering a positive shopping atmosphere. In addition to operational duties, this position encourages your leadership capabilities as you assist in hiring and developing a motivated team. Your ideal experience includes prior retail management, exceptional communication skills, and an adeptness in decision-making and planning. We're looking for someone with a passion for customer service, the ability to impact the business positively, and a strong relationship-building knack. Join our team to take ownership of your work, enjoy competitive pay, flexible schedules, and contribute to a culture that values diversity and community engagement. If you're enthusiastic about leading by our core values and making a difference in people’s lives, we'd love to meet you!

Frequently Asked Questions (FAQs) for Assistant Front Store Manager Role at MyView
What are the main responsibilities of an Assistant Front Store Manager at Shoppers Drug Mart?

As an Assistant Front Store Manager at Shoppers Drug Mart, you'll be tasked with maintaining store standards, optimizing operations to enhance customer experience, and helping the Front Store Manager administer staff scheduling and management. Your role is pivotal in driving customer traffic and ensuring sufficient staffing levels to provide excellent service.

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What qualifications do I need to apply for the Assistant Front Store Manager position at Shoppers Drug Mart?

To qualify for the Assistant Front Store Manager role at Shoppers Drug Mart, you should have previous retail management experience, strong organizational skills, and the ability to make judicious decisions. Moreover, leadership qualities and effective communication will be vital for mentoring and developing your team.

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How does the Assistant Front Store Manager contribute to store profitability at Shoppers Drug Mart?

The Assistant Front Store Manager contributes to store profitability at Shoppers Drug Mart by optimizing product flow from the backroom to the sales floor, ensuring the store is well-staffed, and maintaining high operational standards. These actions help drive customer engagement and traffic, which ultimately boosts profitability.

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What does the work culture look like for an Assistant Front Store Manager at Shoppers Drug Mart?

The work culture for an Assistant Front Store Manager at Shoppers Drug Mart emphasizes collaboration, diversity, and community engagement. With the support of local Associate-Owners and a national brand, you’ll work in an environment that values the unique contributions of every team member while focusing on meeting customer needs.

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What opportunities for career development does Shoppers Drug Mart offer to its Assistant Front Store Managers?

Shoppers Drug Mart fosters career development for Assistant Front Store Managers through ongoing training, mentorship, and participation in various corporate programs. The company values skill advancement and encourages growth opportunities within its retail network.

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Common Interview Questions for Assistant Front Store Manager
Can you describe your previous experience in retail management?

When discussing your retail management experience, focus on specific roles where you've led teams, managed operations, and improved store performance. Highlight your successes and how they align with the responsibilities of an Assistant Front Store Manager.

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How do you ensure excellent customer service within the store?

To ensure customer service excellence, discuss specific strategies you've implemented, such as staff training, regular feedback, and customer engagement practices. Emphasize the importance of leading by example and maintaining a customer-first culture.

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What steps do you take to manage your team's performance effectively?

Highlight your approach to performance management, which may include setting clear expectations, providing regular feedback, and coaching team members. Share examples of how you’ve motivated your team to achieve store goals.

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How do you handle conflicts among team members?

Discuss techniques you use for conflict resolution, such as addressing issues directly with individuals involved, facilitating open communication, and finding common ground. Share specific instances where you successfully resolved conflicts.

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What is your experience with labor scheduling and workforce management?

Detail your experience with labor scheduling by discussing software tools you've used, how you optimize labor costs, and how you plan staffing levels based on business needs. Give examples of how you’ve effectively managed labor to meet store objectives.

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How do you prioritize tasks during busy periods?

Provide insight into your time management skills by explaining your method for prioritizing tasks. Examples could include assessing urgency, delegating responsibilities, or creating systematic approaches to handling multiple obligations.

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What strategies do you use to drive traffic and sales in the store?

Discuss innovative marketing tactics, in-store promotions, and customer engagement strategies you’ve successfully executed to drive traffic and enhance sales. Highlight personal contributions to reaching sales targets.

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Why do you think it is important to uphold store standards?

Explain that maintaining store standards ensures a positive customer experience, promotes safety, and enhances the overall performance of the business. Discuss how you intend to enforce high standards in your role.

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Can you give an example of when you had to make a difficult decision?

Share a specific situation that reflects your decision-making skills. Describe the context, your thought process, and the outcome. Emphasize integrity and how you aligned the decision with company values.

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How do you stay updated on the latest retail trends and developments?

Discuss resources you utilize to keep abreast of retail trends, such as trade publications, industry conferences, or networking with peers. Emphasize your commitment to continuous improvement within your role as an Assistant Front Store Manager.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 14, 2025

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