Regulatory Officer

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.

Natixis in Portugal is part of the Global Financial Services division, where it applies technology for the development of financial expertise in its two global business lines – Corporate & Investment Banking and Asset & Wealth Management – and, transversally, for the entities of Groupe BPCE.

The Centre of Expertise, based in Porto, currently has more than 2,400 employees from over 30 nationalities, organised in three main departments: Information Technology, Banking Support Activities and Compliance. These teams work in an integrated, inclusive and transversal way, supporting and creating value for all the business lines and platforms of the group. The project in Porto is one of the biggest investments in Human Resources ever made by Groupe BPCE worldwide.

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

In 2024, Top Employers Institute has awarded Natixis in Portugal the Top Employer Portugal accreditation for the second time. This certification recognizes excellence in people practices, following the example of our head office, in France, who was certified Top Employer France for the eight year in a row.

Team presentation and main goal:

As a Regulatory Officer you will be responsible for:

• Analyze, determine and approve adequacy of account documentation, financial, regulatory information received from customers;
• Liaise with the KYC teams to gather information received from customers; 
• Advisory and support the Front Officers and Customers to solve requests / Customer Support mindset;
• Perform basic and standard due diligence on new customer and counterparty relationships;
• Interact with the Compliance department to follow internal policies and procedures;
• Conducting reviews, setting clear and deliverable goals to the team;
• Establish a working environment to enable staff development.

Main tasks and goals:

• Collects and analyzes all relevant financial, regulatory information and documentation as well as account information provided by clients, in order to determine its adequacy and approve or reject said documentation;
• Performs standard due diligence on new customer and counterparty relationship, verifying their identities and assessing the risks associated with the business relationship;
• Maintains proper documentation of all KYC-related activities, including customer information, due diligence records, and ongoing monitoring efforts, to ensure that all required documents are collected, verified, and securely stored;
• Works together with the Compliance Team, following internal policies and procedures, to implement best practices to streamline and strengthen the organization's KYC compliance framework;
• Answers to inquiries and request regarding regulatory issues within KYC requests in order to support and advice the Front Office team as well as clarify customers questions;
• Liaisons with the Customer Service/KYC Coordination Team to collect information received from customers and perform the necessary analyzes.
• Contributes to key meetings, by engaging in discussion with compliance; CCO, business IT, projects and platform managers, to ensure that all KYC activities are aligned with business objectives and regulatory requirements.

Additional information:

• Interact with the Compliance department to follow internal policies and procedures;
• Conducting reviews, setting clear and deliverable goals to the team;
• Establish a working environment to enable staff development. 

• Law, Management, International Relations, Economy;
• KYC / Vetting; 
• Compliance;
• MS Office.
• Fluency in English;

Soft Skills: 

• Customer Support mindset;
• Successful as  self-starter and as a team player;
• Sense of urgency and aptitude for multi-tasking. 

Only CV´s in English will be considered.

#MuchMoreThanJustAJob

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. After grabbing a cup of coffee and fresh fruit, pick up your laptop and choose your spot for the day. It's going to be a busy one: French class before lunch and, just after, quick medical appointment at Natixis doctor's office.

Lunch break. Outside in the big terrace (look at your crops at the Urban Garden; ready to harvest!) or, if you feel like stretching your legs, walk downtown to grab lunch.

Back inside. Quick sprint review (working together anywhere means virtual happy birthday to that colleague in Paris that just turned 35). The afternoon went flying (tasks, reports, calls, some jokes with your teammates). End it on a high note: just one PlayStation game or the final match for that ping-pong tournament.

Tomorrow, you complete that certified technical training and the day after, you will work from home, taking advantage to finally do that online course on Udemy. Once you are done with your tasks for the day, you can visit the office for a board games session or show up at the rehearsal of one of Natixis bands. If that is too steady for you, meet your colleagues to surf some waves or join them in a football match.