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Manager, Cyber Communications

Company DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.Job DescriptionThis opportunity is become a key individual contributor in the NBCUniversal Cyber Security team and make an impact defending corporate resources, building relationships across business lines, and driving cyber defense across the business and the NBCU Enterprise. This position is responsible for creating and executing campaign packages to promote key cyber security messages across diverse audiences. It requires that the candidate gain deep understanding of NBCU Cyber services, industry-specific business risks, and the evolving cyber threat landscape.Responsibilities:• Develop strategy: Create, implement, and coordinate marketing and communications strategies across four threads:• Service Portfolio: Market our cyber security services and communicate engagement process• Program Initiatives: Communicate program initiatives and impact on user groups• Human Risk Awareness and Training: Create engagement campaigns to educate the enterprise on cyber threats and protection measures• Strategic/Business Status: Support leadership communication rhythms, creating content for executive briefings and cyber team updates• Innovate campaign process:• Generate innovative ideas for content, workflow solutions, and alternative communication delivery methods (e.g., non-email).• Determine the clearest and most logical way to present information for greatest reader comprehension.• Develop content in alternative media forms for maximum usability, with consistent voice across all documentation• Collaborate with others: Work with business area communication leads, Information Security Officers, service leads, Cyber leadership, and cyber security subject matter experts to ensure messaging is accurate, cohesive, and effective• Identify audiences: Identify target audiences and stakeholders for each campaign workstream to ensure targeted, relevant, and timely touchpoints• Create content: Research, outline, write, and edit content, working closely with various departments to understand project requirements.• Track effectiveness: Measure and report the effectiveness of marketing campaigns, events, and communication programs• Manage content: Develop and manage content for the Cyber intranet, training library, communication workflows, and business briefings. Evaluate current content and develop innovative methods for improvement• Maintain brand guidelines: Adhere to brand usage guidelines and develop brand templates• Manage third parties: Oversee and collaborate with third-party vendors and contractors as needed to provide surge support for creative services, web development, and data analytics• Organize events: Organize internal virtual and in-person training and awareness eventsQualifications• 5+ years executing marketing and communication campaigns for Technology and Cyber Security markets required• Ability to translate complex information into simple, polished, engaging content• Effective copywriting and strong copyediting• Strong in PowerPoint• Efficiently use time with leadership to collect the intel required to craft the next step• Experience in leading lines of questioning for discovery• Comfortable driving actions and deadlines with Leadership• Secure in raising concerns and flagging risks to project success• Excellent time management• Experience using project management tools to track and measure work• Expert in email marketing best practicesDesired Characteristics:• Cyber Awareness and Training experience a plus• Strong graphic layout and design skills a plus• Bachelor's Degree in an IT related field and/or equivalent work experienceFully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $125,000 (bonus eligible)Additional InformationAs part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
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What You Should Know About Manager, Cyber Communications, NBCUniversal

Are you ready to take on a dynamic role as a Manager of Cyber Communications at NBCUniversal in the bustling heart of New York City? In this position, you'll become an integral part of the NBCUniversal Cyber Security team, driving effective communication strategies to enhance our cyber defense efforts. Your creativity will shine as you develop innovative campaigns that share key messaging about our cyber security services across various audiences. You'll immerse yourself in understanding the evolving cyber threat landscape while collaborating with leadership and subject matter experts. This is not just about creating content; it's about crafting engaging and impactful communications that resonate. You'll work on exciting initiatives that help educate our teams about cyber threats and the importance of protection measures, all while ensuring that the content adheres to brand guidelines. With the chance to leverage your marketing expertise, strong copywriting skills, and keen sense for analytics, this role is perfect for those who seek a rewarding challenge and are passionate about cybersecurity. Join us in making a substantial impact within a company that values diversity, equity, and inclusion. At NBCUniversal, we celebrate authenticity and encourage you to be yourself while contributing to our mission of educating and entertaining audiences globally.

Frequently Asked Questions (FAQs) for Manager, Cyber Communications Role at NBCUniversal
What are the responsibilities of the Manager, Cyber Communications at NBCUniversal?

As the Manager of Cyber Communications at NBCUniversal, your primary responsibilities include developing and implementing marketing and communication strategies for our cyber security services, creating engaging campaign content, and improving awareness of cyber threats across the organization. You'll collaborate with various departments, oversee communication workflows, and innovate the campaign processes to ensure effective dissemination of information.

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What qualifications are required for the Manager, Cyber Communications role at NBCUniversal?

To qualify for the Manager, Cyber Communications position at NBCUniversal, candidates should have a strong background in marketing and communication campaigns specifically within technology and cyber security markets. A minimum of 5 years of experience is required, along with skills in copywriting, project management, and the ability to produce engaging content. A Bachelor's Degree in an IT-related field is preferred, coupled with a passion for cyber awareness.

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What type of campaigns will the Manager, Cyber Communications create at NBCUniversal?

In your role as Manager of Cyber Communications at NBCUniversal, you will create various types of campaigns focused on service portfolio marketing, program initiatives, human risk awareness, and executive communications. This includes developing educational campaigns to help the enterprise understand cyber threats and protection measures while tracking the effectiveness of these initiatives.

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How does the Manager, Cyber Communications contribute to NBCUniversal's corporate culture?

The Manager, Cyber Communications will play a crucial role in fostering NBCUniversal's corporate culture by creating transparent communication channels that address the importance of cyber security. By enhancing employee education and awareness, you will help build a strong security-conscious culture that supports the company's commitment to diversity and inclusion.

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Is the Manager, Cyber Communications position at NBCUniversal remote?

Yes, the Manager, Cyber Communications position at NBCUniversal is designated as fully remote, allowing you to contribute from the comfort of your home. This flexibility enables you to balance your work life while still being a pivotal part of NBCUniversal's Cyber Security team.

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Common Interview Questions for Manager, Cyber Communications
Can you describe your experience with marketing campaigns related to cyber security?

When answering this question, highlight specific campaigns you have developed or contributed to, particularly focusing on the goals, outcomes, and lessons learned. Emphasize your understanding of the cyber security landscape and the importance of clear, engaging messaging tailored to diverse audiences.

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How do you prioritize tasks in a fast-paced environment like NBCUniversal?

Discuss your time management techniques, such as using project management tools, setting deadlines, and assessing the urgency of different tasks. Provide examples of how you prioritized successfully in previous roles to meet deadlines while ensuring quality work.

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What strategies have you used to engage employees in cyber awareness training?

Illustrate your approach to making cyber awareness training engaging and relevant. Mention techniques such as interactive content, real-life scenarios, or gamification that promote participation and awareness among employees.

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How do you ensure your communication is effective in conveying complex information?

Share your methods for translating complex cyber security concepts into simple, coherent messages. This might include the use of visuals, storytelling techniques, or feedback loops from your audience to gauge understanding.

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Can you describe a time when you collaborated with different teams to execute a project?

Provide a specific example highlighting your collaboration skills, detailing the teams involved, your role, and how the collaboration contributed to the project’s success. Focus on communication and relationship-building aspects.

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What tools do you use to measure the effectiveness of your communications?

Discuss the analytics tools and metrics you utilize to measure campaign success, such as engagement rates, feedback surveys, and performance tracking. Be prepared to provide examples of how you have used this data to improve future communication strategies.

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How do you keep up with the latest trends in cyber security and communications?

Talk about your strategies for staying up to date, such as following industry blogs, attending webinars, or joining professional groups. Emphasize your commitment to continuous learning and how it informs your work.

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What is your experience with content development for different media formats?

Share your experience creating content across various formats, such as written documents, videos, infographics, and presentations. Highlight how you adapt your content strategy depending on the medium and target audience.

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How do you handle tight deadlines while ensuring content quality?

Explain your strategies for managing pressure, such as breaking tasks into manageable parts, setting realistic timelines, and ensuring thorough editing processes. Providing an example of successfully meeting a critical deadline can bolster your answer.

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What role do you believe the Manager, Cyber Communications plays in supporting leadership at NBCUniversal?

Discuss the importance of creating strategic communications that align with company goals and support leadership initiatives. Describe how you would provide valuable insights and clear messaging to help leadership communicate effectively with various stakeholders.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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Full-time, remote
DATE POSTED
December 5, 2024

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