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Quality Control Manager (APU)

Company Description

With sales of €500m and 2,800 employees worldwide, Nemera is one of the leading global manufacturers of complex drug delivery systems for the pharmaceutical industry, offering to patients a broad product portfolio which includes inhalation devices, injection devices, nasal and dermal pumps and ophthalmic delivery devices. Nemera has built very long lasting, strong relationships with the leading global pharmaceutical companies globally by providing high quality development, industrialization and manufacturing services. Nemera develops and manufactures its own IP product platforms but also offers also fully custom developments and contract manufacturing.

Nemera’s manufacturing sites are located in the US, France, Germany, Brazil and Poland. The headquarters and Innovation Center for early device design and development are located in France (Lyon).

We have big ambitions at Nemera! We are growing our franchises and strengthening our capabilities.

Job Description

Position Purpose: Plan, coordinate and manage through completion, assigned projects designed to ensure continuous production and distribution of products consistent with established standards.  Supervise and coordinate the activities of Quality staff. Evaluate compliance using relevant information and individual judgment to determine whether events or processes comply with specifications, operating procedures, and standards. Duties and responsibilities are accomplished personally or through subordinate staff.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

  • Coordinate and execute objectives throughout the company in cooperation with other managers, to maximize product quality and operating system efficiency/effectiveness to minimize costs
  • Identify and coordinate resolution of system(s) inefficiencies that contribute to increased quality costs
  • Coordinate the execution of validations, including creation of written protocols
  • Coordinate the execution and participates in elements of investigations regarding customer complaints
  • Assesses results of Customer Complaint investigations and Corrective Actions for application, validity, and conformance to FDA regulatory, ISO and Customer requirements
  • Ensures CAPA system is effective and utilizes problem solving techniques to reduce internal and external failures. Ensures sound techniques are applied (FMEA, Design of Experiments, Cause and Effect, Flow Charts, SPC) to solve problems effectively. Assesses results for application, validity, and conformance to specification
  • Analyzes data in relationship to assigned projects to determine adequacy of present standards and establish proposed quality improvements. This includes analysis of current inspection methods and sample plans.
  • Plans, promotes, performs, and organizes training activities for internal departments and customers, related to quality activities which include basic statistics, DOE, GR&R, Sample Plan designation, validation creation, control and oversight
  • Interacts with customers to assure mutual interpretation of specified requirements to ensure fulfillment of customer requirements and objectives are met
  • Ensures ISO and FDA QSR quality systems compliance
  • Generates and provides monthly and weekly reports as required
  • Executes specific responsibilities as defined within the company quality operating system
  • Supports and maintains all policies of the company including but not limited to applicable FDA regulatory and ISO requirements, Health and Safety Requirements and Continuous Improvement initiative
  • Review and approve various document as defined in the established QMS
  • Responsible for the coordination and evaluation of the Quality department
  • Carries out supervisory responsibilities, in accordance with the organization’s policies and applicable laws. Participates in interviewing, hiring, and training employees: planning assigning and directing tasks, apprising performance, rewording, and disciplining employees, addressing complaints, and resolving problems
  • Represent the Quality Department in support of customer and ISO audits
  • Other duties as assigned

POSITION REQUIREMENTS:

  • Bachelor’s degree in Engineering or related field
  • Minimum of 5 years of related work experience with at least one of those years in a supervisory role
  • Lean Manufacturing experience (including Six sigma training) and/or certifications preferred 
  • Database software such as SAP experience
  • Ability to lift 30 lbs., and stand / sit / walk up to 80% of shift

PREFERRED KNOWLEDGE/SKILLS:

  • Ability to apply advanced mathematical concepts and intermediate statistical knowledge
  • Excellent communication with the ability to understand, read, write, and speak English
  • Ability to coach and mentor on an individual and group basis
  • Demonstrated organizational skills with ability to meet strict deadlines daily
  • Ability to use common software productivity tools, such as Word, Excel, and PowerPoint
  • Ability to understand and articulate how individual role interrelates with Quality department function, goals, and objective

WORK ENVIRONMENT:

  • Office and clean room environment that may include moderate noise levels and required appropriate PPE and cleanroom apparel
  • Ability to travel between office and production departments as well as company buildings required

ADDITIONAL NOTES

This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and may be revised at any time by the Company.

Qualifications

POSITION REQUIREMENTS:

  • Bachelor’s degree in Engineering or related field
  • Minimum of 5 years of related work experience with at least one of those years in a supervisory role
  • Lean Manufacturing experience (including Six sigma training) and/or certifications preferred 
  • Database software such as SAP experience
  • Ability to lift 30 lbs., and stand / sit / walk up to 80% of shift

PREFERRED KNOWLEDGE/SKILLS:

  • Ability to apply advanced mathematical concepts and intermediate statistical knowledge
  • Excellent communication with the ability to understand, read, write, and speak English
  • Ability to coach and mentor on an individual and group basis
  • Demonstrated organizational skills with ability to meet strict deadlines daily
  • Ability to use common software productivity tools, such as Word, Excel, and PowerPoint
  • Ability to understand and articulate how individual role interrelates with Quality department function, goals, and objective

WORK ENVIRONMENT:

  • Office and clean room environment that may include moderate noise levels and required appropriate PPE and cleanroom apparel
  • Ability to travel between office and production departments as well as company buildings required

Additional Information

Why Join Nemera?

At Nemera, we prioritize patients when creating drug delivery devices, understanding that accurate dosing and ergonomics are crucial for treatment adherence. Joining Nemera means becoming part of a team that enjoys working together and consistently delivers on its commitments. We take pride in our work because it improves patients’ lives.

We look forward to receiving your application (resume submitted in English is appreciated). We offer varied jobs job in an international group, if you want to discover more about Nemera, please look at our website www.nemera.netKnow someone at
Nemera? We have a Referral Program so, be sure to have them submit you as a referral prior to applying for this position

POSITION RANGE: $115,000 - $135,000 USD Salaried (This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.)

For US Benefits, CLICK HERE.

Nemera is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected class indication. This company is required by federal law to hire only persons who can establish they are eligible to work in the United States.

Average salary estimate

$125000 / YEARLY (est.)
min
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$115000K
$135000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Control Manager (APU), Nemera

At Nemera, we are seeking a passionate and detail-oriented Quality Control Manager (APU) to join our dynamic team in Vernon Hills, IL. With our commitment to excellence in the pharmaceutical industry, you’ll play a vital role in ensuring our complex drug delivery systems meet the highest quality standards. In this position, you will be the driving force behind planning and coordinating projects that enhance production consistency and facilitate problem-solving across departments. You’ll supervise and mentor our Quality staff, using your expertise to uphold compliance with FDA regulations and international standards. As you analyze data and work on process improvements, you'll guide your team in applying innovative techniques like FMEA and SPC to reduce failures and enhance product quality. In addition to your project management and analytical skills, your ability to communicate effectively will ensure that customer requirements are met. We are dedicated to cultivating a collaborative work environment where ideas flourish, and quality is not just a goal but a culture. At Nemera, you will find opportunities for professional growth while contributing to meaningful improvements that positively impact patients’ lives. If you are ready to take on this challenge with a company that values teamwork and commitment to quality, we encourage you to apply and be part of our exciting journey.

Frequently Asked Questions (FAQs) for Quality Control Manager (APU) Role at Nemera
What are the key responsibilities of a Quality Control Manager at Nemera?

As a Quality Control Manager (APU) at Nemera, you'll be responsible for planning and coordinating projects related to product quality, supervising the Quality staff, and ensuring compliance with FDA regulatory standards. You'll analyze data for quality improvements, execute validations, and manage customer complaint investigations, all while promoting continuous improvement initiatives.

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What qualifications do I need to become a Quality Control Manager at Nemera?

To qualify for the Quality Control Manager position at Nemera, candidates should possess a bachelor’s degree in Engineering or a related field, with a minimum of 5 years of related work experience, including at least one year in a supervisory role. Lean Manufacturing experience and proficiency in database software like SAP are also preferred.

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What is the work environment like for a Quality Control Manager at Nemera?

The work environment for a Quality Control Manager at Nemera includes both office and clean room settings. You will likely experience moderate noise levels and must adhere to PPE requirements. Additionally, the role may involve traveling between office and production departments.

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How does the Quality Control Manager contribute to patient safety at Nemera?

The Quality Control Manager at Nemera contributes to patient safety by ensuring that all drug delivery systems comply with strict quality and regulatory standards. They supervise the Quality department in investigating and resolving issues and promoting a culture of quality that ensures products are safe and effective for patient use.

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What opportunities for professional growth does Nemera offer to Quality Control Managers?

At Nemera, Quality Control Managers are offered numerous opportunities for professional development, including training in advanced quality techniques, participation in cross-departmental projects, and mentorship programs aimed at fostering leadership skills in a collaborative environment.

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Common Interview Questions for Quality Control Manager (APU)
Can you describe your experience with quality control processes?

When answering this question, focus on specific quality control experiences you have acquired, mentioning any relevant methodologies like Lean or Six Sigma. Discuss how you have implemented these processes in previous roles to enhance product quality.

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How do you manage team conflicts while ensuring quality standards?

Addressing team conflicts requires excellent communication and conflict-resolution skills. Share examples of how you facilitated discussions or employed techniques to guide teams towards a consensus, all while keeping quality objectives front and center.

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What tools do you use for data analysis in quality management?

When responding, mention specific tools such as statistical software or Excel. Highlight how you have utilized these tools to analyze quality metrics, monitor compliance, and drive improvements.

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Give an example of a time you improved a process. What was the outcome?

Provide a clear example where you have identified an inefficient process in quality management and implemented changes. Discuss the steps you took and quantify the results in terms of quality enhancements or cost savings.

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What steps do you take when a product fails to meet quality regulations?

Discuss the importance of a thorough investigation, documenting procedures and corrective actions, and engaging with involved teams. Highlight your approach to ensure compliance and prevent future occurrences.

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How do you keep yourself updated with industry standards and regulations?

Describe the resources you utilize, such as professional organizations, webinars, or certification courses. Emphasize your commitment to continuous learning and maintaining current knowledge about ISO and FDA regulations.

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What’s your philosophy on quality management and team leadership?

Share your belief in fostering a culture of quality and teamwork. Explain how you inspire and motivate your team to prioritize quality and engage in collaborative problem-solving.

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How do you handle customer complaints regarding quality issues?

Detail your systematic approach for managing customer complaints. Discuss the importance of empathetic communication, thorough investigations, and collaboration with relevant teams to ensure resolution and improved future practices.

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What experience do you have with validation processes?

Reflect on your past experiences dealing with validation protocols. Explain the steps you take to ensure that all processes and products meet the necessary quality and regulatory standards, including ongoing monitoring and refinement.

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How do you assess whether your team's performance is aligned with company quality goals?

Discuss the metrics and KPIs you use to evaluate performance. Emphasize how you provide constructive feedback and support to the team, aligning their efforts with broader company goals while celebrating their successes.

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Nemera designs, develops, and manufactures drug delivery devices. The company provides devices for ophthalmic, nasal, buccial, parenteral, dermal, and inhalation. Nemera France serves customers in France.

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March 23, 2025

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