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Remote, Mid-Market Inside Sales Representatives

Overview

Are you known for your sales DNA and ability to build strong relationships? How about a career that lets you put these skills forward while working from home? If you answered yes, we have a brand-new opportunity for you in a line of business within the Nordia team! This role represents an excellent career pathing opportunity for our Nordia sales expert looking for a new and exciting professional challenge.

 

As an Inside Sales Representative, you will promote various products and services while building a solid business relationship with the clientele. Thanks to your brilliant communication and presentation skills, you can pitch a competitive offer that goes above and beyond the customers' expectations. This is ideal for a goal-driven person with outstanding ownership, strong organizational skills, and a creative mindset. More than all, it's the perfect opportunity for any passionate salesperson who wants to take their career to the next level. 

 

What we offer: 

  • Competitive base salary of $22.75/hr (including base wage and hourly premiums);
  • Quarterly performance-based incentive;
  • A Monday to Friday work schedule;
  • Work from the comfort of your home (equipment provided);
  • Fully paid training and coaching program;
  • Complete benefits package after six months, including a comprehensive insurance (medical, dental and life), additional RRSP contributions, and significant discounts on insurance and telecommunications products and services.

Responsibilities

Prospect new accounts for the client in the Mid-Market segment.

  • Achieve assigned revenue target by developing new and repeat client business;  
  • Able to implement inbound/outbound sales strategies to cover customer base and meet revenue targets;
  • Able to successfully partner and network with internal and external partners to provide advanced customer solutions.

Qualifications

  • Eligibility criteria:
    • Be available to work 5 days up to 40 hours per week: Monday to Friday from 9:30 a.m. to 6:00 p.m. EST
    • Reside within 100 km of the hiring location;
    • Have a high-speed internet connection of at least 25 MBPS and a secure, quiet space.
  • Bilingualism (French/English) – you will need to interact with French and English-speaking people in Canada and will need to answer calls in English between 50% to 80% of the time;
  • A high school diploma, or the equivalent, completed;
  • Proven strong sale track record
  • Minimum of 3 years of experience in a B2B sales or account management, digital account or client relationship management. 
  • Excellent communication skills;
  • Creativity – You are always looking for new solutions to exceed your customers' expectations;
  • Strong orientation towards customer satisfaction; 
  • Excellent knowledge of various technologies;
  • Strong organizational skills and flexibility; you will be in charge of managing your portfolio of clients in the most effective way;
  • Knowledge of solution or consultative-based selling techniques, a great asset;

Training start date: May 5th, 2025

 

Why Nordia?

People are what make Nordia special. And we’re focused on hiring and retaining the best. We offer competitive compensation, a stimulating work environment, excellent benefits and great opportunities to grow. That’s why we have the highest employee loyalty and highest satisfaction in the industry.

According to the most recent internal survey, the team members confirm it: 84% of Nordia’s employees would recommend Nordia as an employer to their family and friends! We are also on Waterstone's prestigious list of Canada's Most Admired Corporate Cultures, and we were recognized for our excellence in human resources at the recent Dunamis Awards gala.

Want to learn more about our career opportunities and what makes Nordia the best place to work? Click here to find out!

#UP

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$47300K

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What You Should Know About Remote, Mid-Market Inside Sales Representatives, Nordia

Are you ready to step into a rewarding career as a Remote Mid-Market Inside Sales Representative with Nordia in Laval? This is your chance to leverage your sales expertise from the comfort of your home and develop meaningful customer relationships. In this role, you’ll be promoting a variety of phenomenal products and services, utilizing your compelling communication and presentation skills to not just meet, but exceed customer expectations. If you thrive on challenge and possess a goal-driven mindset, then this is the opportunity for you! You'll be responsible for prospecting new accounts within the Mid-Market segment while achieving your revenue targets. Collaboration is key, as you’ll partner with both internal and external teams to craft innovative customer solutions. We know that a supportive environment fosters success, so we offer a competitive base salary, performance-based incentives, and a comprehensive benefits package after six months. Plus, with a flexible Monday to Friday schedule, you can balance work and life seamlessly. If you have a proven B2B sales track record, excellent organizational skills, and are bilingual in French and English, we encourage you to apply. Your journey with Nordia could be the next big step in your career, and we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Remote, Mid-Market Inside Sales Representatives Role at Nordia
What are the responsibilities of a Remote Mid-Market Inside Sales Representative at Nordia?

As a Remote Mid-Market Inside Sales Representative at Nordia, your main responsibilities include prospecting new accounts, achieving assigned revenue targets, and implementing effective inbound and outbound sales strategies. You'll be building strong business relationships and collaborating with internal and external partners to provide advanced customer solutions.

Join Rise to see the full answer
What qualifications do I need to apply for the Remote Mid-Market Inside Sales Representative position at Nordia?

To qualify for the Remote Mid-Market Inside Sales Representative role at Nordia, you need at least three years of experience in B2B sales or account management, a high school diploma or equivalent, bilingual proficiency in French and English, and strong communication and organizational skills. Additionally, a proven sales track record will set you apart from other candidates.

Join Rise to see the full answer
How does the compensation structure work for Remote Mid-Market Inside Sales Representatives at Nordia?

The compensation for Remote Mid-Market Inside Sales Representatives at Nordia includes a competitive base salary of $22.75/hr along with performance-based incentives paid quarterly. This structure rewards your efforts and successes, allowing for additional earnings based on your sales achievements.

Join Rise to see the full answer
What benefits are offered to Remote Mid-Market Inside Sales Representatives at Nordia?

As a Remote Mid-Market Inside Sales Representative, you will enjoy a complete benefits package after six months, which includes comprehensive insurance (medical, dental, life), additional RRSP contributions, and significant discounts on insurance and telecommunications products and services. This highlights Nordia's commitment to ensuring the well-being of its employees.

Join Rise to see the full answer
Common Interview Questions for Remote, Mid-Market Inside Sales Representatives
How do you approach prospecting for new accounts as an Inside Sales Representative?

When prospecting for new accounts, I focus on identifying potential customer needs and building relationships through research and networking. I utilize a mix of inbound and outbound strategies to reach my target audience effectively.

Join Rise to see the full answer
Can you explain your experience with B2B sales and how it relates to this role?

I have over three years of experience in B2B sales, where I've developed skills in consultative selling, relationship management, and solution crafting. This experience equips me to understand client requirements and provide tailored solutions, making me a great fit for this role.

Join Rise to see the full answer
What strategies do you use to meet and exceed sales targets?

I set clear, achievable goals and continuously assess my progress against these objectives. I also leverage data analytics to identify trends and adjust my strategies, ensuring I remain flexible and responsive to market demands.

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How do you handle customer objections during the sales process?

I see customer objections as opportunities to better understand their concerns. I listen actively and provide clear, honest solutions that address their issues, ensuring to leave them feeling valued and understood.

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Describe a time when you successfully created a solution for a customer's unique needs?

In my previous role, a customer had specific requirements that weren't fully met by our existing offerings. I collaborated with my team to develop a customized solution, which not only satisfied their needs but also resulted in a significant increase in their business volume with us.

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What makes you excited about working in Inside Sales?

What excites me most about Inside Sales is the dynamic nature of building relationships and helping customers find solutions that enhance their business. Each interaction is unique, allowing me to constantly learn and adapt.

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How do you stay organized while managing multiple accounts?

I prioritize tasks using tools such as CRMs and project management software. I set reminders for follow-up actions, and regularly review my performance to ensure I'm giving each account the attention it deserves.

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How do you utilize technology to assist in your sales process?

I leverage CRM systems to track customer interactions and data analytics tools to identify sales trends. Email marketing software helps me in nurturing leads effectively and staying in touch with clients.

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What role does teamwork play in your sales approach?

Teamwork plays a crucial role in sales. Collaboration with colleagues allows for sharing insights, learning from one another, and pooling expertise to craft better solutions and enhance customer satisfaction.

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Why do you think you are a good fit for Nordia as a Remote Mid-Market Inside Sales Representative?

I believe I'm a strong fit for Nordia because of my proven sales track record, my ability to build lasting customer relationships, and my commitment to exceeding customer expectations, all of which align with Nordia’s values and objectives.

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Nordia is Canada's largest provider of customer service solutions and has been an industry leader in the telecommunications sector since 1999. Nordia operates 12 centres in B.C, Ontario, Quebec, and New Brunswick and provides a wide range of supp...

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DATE POSTED
April 8, 2025

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