Onshore Customer Support Specialist
Skills
- Customer service
- Problem-solving
- Financial product knowledge
- CRM systems proficiency
- Communication skills
Responsibilities
- Take ownership of escalated customer cases and ensure swift resolutions.
- Handle inbound and outbound calls, emails, and chats.
- Educate customers on Novo’s features and best practices.
- Maintain knowledge of security and compliance.
- Work cross-functionally to resolve issues and improve processes.
Education
- High school diploma or equivalent
- Bachelor's degree preferred
Benefits
- Learning and development budgets
- Positive and inclusive company culture
- Flexible work environment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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To increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses.
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