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Engineering Supervisor - PM Shift - job 2 of 2

Location

 

THE MODERN HOME OF AMERICAN GOLF

Discover The Modern Home of Golf at our Frisco resort & spa. 

 

At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you’re planning your next golf trip or a once-in-a-lifetime family vacation, you’ll always remember your stay at Omni PGA Frisco Resort & Spa.

 

Job Description

Omni PGA Frisco Resort is seeking an Engineering Supervisor - PM Shift to join our team. 

 

This role will support the Engineering managment and will be responsible for providing both technical and administrative assistance throughout the engineering department. Working as a key member of our team, we expect that ou

r chosen individual will be hands-on, highly organized and highly motivated. This role will be critical to ensuring proper guest satisfaction and quick resolution for any maintenance issues. Please note this is a PM shift role.

 

** Up to $2,000 hiring bonus**

Responsibilities

  • Assist Engineering managment with the full upkeep of the preventative maintenance, including the keeping of logs on work done, scheduling and the assignment of projects and other related tasks.
  • Assist Engineering  managment with the procurement of supplies and the issuance of purchase orders.
  • Ensure CARE and PRP programs are properly maintained and inspect rooms after work is complete.
  • Manage Synergy application daily to plan and update as needed.
  • Review work orders and assign work by priorities.
  • Maintain up-to-date inventories of heat, light & power and repair and maintenance supplies.
  • Respond to guest requests.
  • Work with the Engineering staff on a shift basis and coordinate their activities.
  • Assume full responsibility for the Engineering Department in the absence of the Engineering managment.
  • Have a thorough understanding of Omni's fire alarm procedures and emergency evacuation.
  • Have a thorough understanding of Omni's job scenarios.
  • Must be familiar with Omni's Systems and Services procedures.

Qualifications

  • 3+ years of experience within an upscale hotel or resort engineering team is preferred.
  • Prior leadership experience is strongly preferred.
  • Must be willing to work based on business levels and occupancy levels. 
  • Must be able to work a flexible schedule to include nights, weekends and holidays. Candidate must be organized and manage his/her time as there will be more than one task starting at the same time. 
  • Candidate must be able to not only follow direction but be able to think on their feet. 
  • Must be able to interact and communicate with the hotel guests. 
  • Electrical, Plumbing, HVAC and Swimming Pool knowledge is preferred.
  • Candidate must be able to lift 50 pounds. 
  • Excellent oral and written communication skills.
  • Experience supervising a team of 5 or more employees

 

 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

                                                                                                                                            

Average salary estimate

$67500 / YEARLY (est.)
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$60000K
$75000K

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What You Should Know About Engineering Supervisor - PM Shift, Omni Hotels & Resorts

Join the Omni PGA Frisco Resort & Spa as an Engineering Supervisor - PM Shift and become a vital part of our innovative team! Nestled in the heart of Frisco, this modern golf resort combines luxury with an adventurous spirit, and we’re looking for someone who can help keep it running smoothly, even when the sun sets. As an Engineering Supervisor, you will support our engineering management by providing both technical and administrative assistance. Your responsibilities will include maintaining preventative maintenance logs, overseeing procurement processes, and ensuring guest satisfaction through timely resolution of any maintenance issues. We’re a hands-on team, so we’re seeking a highly organized and motivated individual who isn’t afraid to roll up their sleeves. You’ll coordinate with engineering staff and oversee daily operations, sometimes stepping in as the lead in the absence of management. With a focus on our CARE and PRP programs, you’ll be instrumental in maintaining our resort’s high standards. This role requires strong leadership skills and a sound understanding of electrical, plumbing, HVAC, and swimming pool systems. If you thrive in dynamic environments and are passionate about creating memorable guest experiences, this is your chance to shine. Plus, there's a hiring bonus of up to $2,000 waiting for you! Come join us in offering unforgettable moments at the Omni PGA Frisco Resort & Spa.

Frequently Asked Questions (FAQs) for Engineering Supervisor - PM Shift Role at Omni Hotels & Resorts
What are the main responsibilities of the Engineering Supervisor - PM Shift at Omni PGA Frisco Resort?

The Engineering Supervisor - PM Shift at Omni PGA Frisco Resort is responsible for maintaining the upkeep of preventative maintenance, managing work orders, and ensuring timely responses to guest requests. You will assist engineering management with project assignments, procurement of supplies, and maintain records on work completed. Your role is critical to guaranteeing a seamless experience for guests, making your proactive approach essential.

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What qualifications are necessary to apply for the Engineering Supervisor - PM Shift position at Omni PGA Frisco Resort?

To apply for the Engineering Supervisor - PM Shift at Omni PGA Frisco Resort, candidates should have 3+ years of experience in hotel or resort engineering, with previous leadership experience preferred. A solid knowledge of electrical, plumbing, HVAC, and pool systems is valuable. You should also possess excellent communication skills, be organized, and able to manage multiple tasks efficiently.

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What is the work schedule like for the Engineering Supervisor - PM Shift at Omni PGA Frisco Resort?

The Engineering Supervisor - PM Shift at Omni PGA Frisco Resort should be prepared for a flexible schedule, as work hours may vary based on occupancy levels and business needs. This position will require evenings, weekends, and holidays to ensure that maintenance issues are addressed promptly and that the resort remains a top-notch facility for our guests.

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Can you describe the team dynamics for the Engineering Supervisor - PM Shift at Omni PGA Frisco Resort?

As the Engineering Supervisor - PM Shift at Omni PGA Frisco Resort, you will work closely with a dedicated team of engineering staff. Collaboration and communication are key since you will mentor and lead your team in daily operations. You’ll coordinate their activities to ensure efficiency and maintain the high standards that Omni is known for.

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What makes Omni PGA Frisco Resort a great place to work as an Engineering Supervisor?

Omni PGA Frisco Resort offers a vibrant work environment centered around hospitality and guest experience. As an Engineering Supervisor, you'll be part of a passionate team in a state-of-the-art facility with a focus on personal growth and guest satisfaction. The resort also provides competitive benefits, including the potential for a $2,000 hiring bonus, making it an attractive opportunity for candidates in the engineering field.

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Common Interview Questions for Engineering Supervisor - PM Shift
What experience do you have managing engineering teams in a hospitality setting?

In your answer, highlight specific roles where you managed engineering teams, emphasizing any leadership or mentoring roles. Discuss how you inspired team collaboration and handled project assignments to improve guest satisfaction and operational efficiency.

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How do you prioritize maintenance issues when managing multiple requests?

When answering, illustrate your method for prioritizing maintenance tasks by considering guest impact, safety concerns, and urgency. Mention any systems or tools you use to track and manage work orders effectively.

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Can you give an example of how you handled a maintenance crisis?

Share a detailed scenario of a maintenance problem you encountered, explaining the steps you took to resolve it quickly while ensuring guest satisfaction. Focus on your decision-making process and teamwork in that situation.

Join Rise to see the full answer
What strategies do you employ to ensure compliance with safety procedures?

Discuss your approach to training your team on safety protocols, including how you keep documentation accurate and up-to-date. Mention your familiarity with fire alarm procedures and any inspections you conduct regularly.

Join Rise to see the full answer
How do you ensure a high standard of quality in your department’s work?

Describe the importance of quality control in maintenance work and how you oversee and inspect tasks. Provide examples of how you follow up on work orders to maintain Omni’s high standards.

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What is your experience with preventative maintenance programs?

Outline your familiarity with preventative maintenance initiatives and how you’ve implemented or improved such programs in previous roles. Highlight your understanding of maintaining logs and scheduling tasks.

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How do you handle guest complaints related to maintenance?

Explain your customer service philosophy when addressing guest complaints. Emphasize the importance of listening, empathizing, and resolving issues promptly to maintain a positive guest experience.

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What tools do you find most effective for managing maintenance management tasks?

Share specific software or tools you utilize for tracking work orders, inventory, and documentation. Discuss how these tools enhance your efficiency in managing the engineering department.

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How do you plan and implement emergency procedures?

Discuss your familiarity with emergency procedures and how you ensure your team is trained. Share a time when you effectively coordinated an emergency response.

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What leadership style do you employ with your engineering team?

Describe your leadership style, whether it's collaborative, hands-on, or delegative. Highlight how your approach motivates your team, facilitates teamwork, and improves overall departmental performance.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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