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Senior Solutions Consultant

Who We Are


Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one place, consolidating security intelligence and operations. We call this Connected Intelligence. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations.


As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it.


Position Overview


Ontic is seeking a skilled and motivated Senior Solutions Consultant to support our go-to-market motion. In this role, you will act as a technical advisor, solution expert, and commercial partner bridging the gap between our sales team and clients to deliver tailored solutions that meet their unique requirements. 


You will work closely with account executives, account managers, key client stakeholders, and technical teams to ensure a consistent and seamless pre- and post-sale experience.



Who You Are 


Someone who embodies humility, effective intelligence, team ability, and adaptability in word and action. By leading discovery, you will design a customer-centric solution based upon Tell-Show-Tell Methodologies and value selling principals.


You will present Ontic in a strategic way (e.g., live demo, story, video, etc.) to prospects and current clients. You will also learn from other practitioners in the industry to expand your skillset and improve the Solutions Team. Finally, you will be committed to being your best for clients, the team, and the organization. 


Key Responsibilities
  • The Senior Solution Consultant will be focused on supporting and scaling our work with clients and prospects in the corporate market segment. Building and maintaining relationships, pre-sales discovery and solutions design, enabling Ontic and client success, and documenting feedback will be essential responsibilities
  • Solution design and innovation, cross-functional collaboration, education and advocacy, and continually identifying opportunities to streamline processes, improve efficiency, and ensure consistency will also be essential across the board

Areas of Focus
  • Gather and assess customer business and technical needs
  • Design a technical solution to meet the clients technical and mission critical business requirements
  • Identify client-specific constraints and possible barriers that impact a solution
  • Uncover probable solution competitors and collaborate on deal strategy
  • Align innovative strategies to technology solutions within complex accounts
  • Continuously build and present client-specific Ontic solutions to multiple stakeholders
  • Partner with Enterprise Account Executives to lead ongoing discovery, analysis, and recommendation of the preferred solution
  • Collaborate with internal stakeholders (product, professional services, implementation and success) to continue to understand the changing needs of the client for upsell and expansion opportunities 

Additional Expectations
  • Participate in all appropriate product, sales, procedural training and certifications 
  • Participate in the Demo2Win workshop and ongoing training
  • Ability to travel ~30% based on territory alignment and region


Required Skills and Experience
  • Minimum of 4-6 years of experience as a SaaS software Solution/Sales Consultant/Engineer
  • Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences
  • Ability to drive and connect the conversation to the business values Ontic can deliverStrong problem solving skills and a client-first mindset
  • Ability to work as part of a team to solve technical problems in varied environments

Preferred Qualifications
  • Experience working with corporate security teams with an understanding of corporate security needs, including their unique workflows, policies, and threat landscapes
  • Accredited four year degree. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)


$150,000 - $160,000 a year
Our salary ranges are based on paying competitively for our size and industry and are one part of a total compensation package that also includes benefits and other perks at Ontic. This role also includes a commission plan and a company equity grant.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co  or call (512) 572-7400 


Ontic does not provide sponsorship for employment visas or work authorization for this role. Applicants must be legally authorized to work in the US without requiring sponsorship, now or in the future


Ontic Benefits & Perks

Competitive Salary

Medical, Vision & Dental Benefits

401k

Stock Options

HSA Contribution

Learning Stipend

Flexible PTO Policy

Quarterly company ME (mental escape) days

Generous Parental Leave policy

Home Office Stipend

Mobile Phone Reimbursement

Home Internet Reimbursement for Remote Employees

Anniversary & Milestone Celebrations


Ontic is an equal-opportunity employer.  We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.


All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.

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CEO of Ontic
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Average salary estimate

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$150000K
$160000K

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What You Should Know About Senior Solutions Consultant, Ontic

At Ontic, we're seeking a Senior Solutions Consultant to join our dynamic team in Austin, TX, Dallas, TX, Houston, TX, Denver, CO, Phoenix, AZ, or Salt Lake City, UT. Our mission is to provide corporate and government security professionals with an innovative platform that helps them proactively manage threats and strengthen their operations. As a Senior Solutions Consultant, you’ll act as a bridge between our sales team and clients, providing tailored solutions that match their unique security needs. Your day-to-day will involve collaborating closely with account executives, managers, and stakeholders to enhance both the pre- and post-sales experience. You're not just here to sell; you're here to make a genuine difference in helping clients navigate the complexities of security operations. With your expertise in designing technical solutions, you'll conduct insightful discovery sessions that lead to actionable strategies. Your strong communication skills will allow you to present Ontic's innovative solutions in engaging and relatable ways. We value team collaboration, and you’ll have the chance to grow your expertise alongside industry practitioners while championing our commitment to client success. If you're ready to elevate your career in a role that combines technology, problem-solving, and meaningful client interactions, we want to hear from you. Join us at Ontic and help create a safer future for enterprises everywhere!

Frequently Asked Questions (FAQs) for Senior Solutions Consultant Role at Ontic
What are the main responsibilities of a Senior Solutions Consultant at Ontic?

As a Senior Solutions Consultant at Ontic, your main responsibilities involve supporting the company's go-to-market efforts by acting as a technical advisor and solution expert. You will collaborate with account executives and managers to design tailored security solutions that meet clients' specific needs, ensuring seamless communication and satisfaction throughout the pre- and post-sale process. Your role includes leading discovery sessions, building relationships with clients, and continuously seeking ways to enhance efficiency and streamline processes to improve client experiences.

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What qualifications are required for the Senior Solutions Consultant position at Ontic?

To qualify as a Senior Solutions Consultant at Ontic, candidates typically need a minimum of 4-6 years of experience in a SaaS software Solution or Sales Consultant position. Strong communication and presentation skills are essential, along with the ability to convey complex technical concepts to clients with varying levels of expertise. A client-first mindset, along with problem-solving abilities, will help you succeed in this role. Preferred qualifications also include experience working with corporate security teams.

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What does the compensation package look like for a Senior Solutions Consultant at Ontic?

The compensation package for a Senior Solutions Consultant at Ontic typically ranges from $150,000 to $160,000 annually. Additionally, the package includes commissions, stock options, and various benefits such as medical, vision, and dental coverage. Flexibility in paid time off, monthly mental escape days, and home office reimbursement further enhance the overall compensation package, making it competitive within the industry.

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What is the work culture like at Ontic for a Senior Solutions Consultant?

The work culture at Ontic is described as inclusive, innovative, and client-focused. As a Senior Solutions Consultant, you will be part of a dedicated team that embraces empathy, collaboration, and continuous learning. Ontic values individuality and fosters an environment where employees are encouraged to express themselves and apply their talents toward solving complex security challenges.

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Is travel required for the Senior Solutions Consultant role at Ontic?

Yes, travel is required for the Senior Solutions Consultant role at Ontic, with an expectation of approximately 30% travel based on territory alignment and client needs. This travel may involve visiting clients, participating in industry events, or conducting presentations to stakeholders.

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Common Interview Questions for Senior Solutions Consultant
Can you describe your experience with SaaS solutions as a Senior Solutions Consultant?

In your response, focus on detailing specific projects where you successfully tailored SaaS solutions to meet client needs. Highlight your role in problem-solving, client interaction, and any measurable outcomes, such as increased client satisfaction or process efficiencies. Relating your experiences back to Ontic's mission of enhancing security for organizations will resonate well.

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How do you prioritize client requirements when designing a solution?

Discuss your approach to gathering client requirements, emphasizing the importance of effective communication and discovery sessions. Share any frameworks or methodologies that you use to prioritize needs, and explain how you ensure that the solutions you design align with both the client's immediate needs and long-term goals.

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In your opinion, what qualities are essential for a Senior Solutions Consultant?

Highlight qualities such as strong communication skills, adaptability, and a client-first mindset as essential for a Senior Solutions Consultant. Illustrate your answer with examples from your experience where these qualities have led to successful outcomes or improved client relationships.

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How do you stay updated on industry trends relevant to your role?

Share your methods for staying informed, like following industry publications, attending conferences, or participating in webinars. Mention any networks or communities you engage with that share best practices in corporate security, illustrating your commitment to continuous learning and professional development.

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Can you provide an example of a challenging client scenario and how you addressed it?

Provide a specific example that showcases your problem-solving skills. Discuss the challenge, your approach to understanding the client's perspective, and the strategies you implemented to resolve the issue. Highlight any positive results or lessons learned from the experience.

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What approach do you use when presenting technical information to non-technical stakeholders?

Explain the importance of using simple language and relatable analogies when presenting complex information. Describe an instance where you successfully tailored your message for a non-technical audience, emphasizing clarity and engagement to ensure understanding.

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What strategies do you employ for cross-functional collaboration?

Discuss your proactive approach to collaborating with internal teams, such as product development or professional services. Share how you build rapport with team members and your strategies for ensuring alignment while working towards common goals.

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How do you handle competing priorities from multiple clients?

Outline your time management skills and how you use tools or techniques to balance workload effectively. Discuss the importance of setting clear expectations with clients and maintaining open channels of communication to inform them of your capacity and timelines.

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Describe a time you designed a solution that exceeded a client's expectations.

Provide a detailed account of a project where you created a tailored solution that significantly benefitted the client. Focus on how you identified their unique needs, the creative strategies you employed, and the successful implementation that led to outstanding results.

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Why do you want to work at Ontic as a Senior Solutions Consultant?

Express your enthusiasm for Ontic's mission and culture. Discuss the aspects of the company and role that resonate with your career goals, skills, and beliefs. Your answer should reflect an alignment of your personal values with Ontic's commitment to security and client success.

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Ontic makes businesses safer by serving intelligence to those who protect.

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DATE POSTED
March 13, 2025

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