Maintenance Transition Leader

As a Maintenance Transition Leader at Otterbein, you'll oversee all aspects of property maintenance, including repairing plumbing, electrical, and appliance issues. You'll coordinate room turns, assist with preventive maintenance plans, and manage inventory. Your role also includes maintaining documentation and assisting with audits and corrections, ensuring our senior living environments stay in prime condition.

To apply for the Maintenance Transition Leader position at Otterbein, candidates should possess a High School diploma and a valid OH Driver’s License. While a certification in plumbing, electrical or mechanical systems is a plus, having at least three years of experience in maintenance or a related field is essential. Experience in senior living environments and familiarity with online maintenance tracking systems like WorkHub is desired.

The Maintenance Transition Leader role at Otterbein requires a level of flexibility, with travel required up to 100%, depending on transition needs. However, if your commute exceeds an hour, Otterbein provides lodging, ensuring you are comfortably situated while fulfilling your responsibilities.

As a Maintenance Transition Leader at Otterbein, you can enjoy several benefits, including medical insurance with free virtual visits, vision and dental coverage, paid time off, and participation in a 401(k) or 403(b) plan with company matching. Additionally, you can access your earnings daily through DailyPay, access tuition assistance, and more, depending on your hours worked.

In the Maintenance Transition Leader role at Otterbein, you will engage in special maintenance projects assigned by the Maintenance Director when you are not serving in an interim capacity. These projects can range from improving maintenance procedures to enhancing property conditions, allowing you to showcase your skills and make a tangible impact.

When answering this question, focus on a specific project that highlights your skills in planning and execution. Discuss the project details, challenges faced, how you overcame them, and the benefits to the facility or clients.

Here, emphasize your organizational skills and ability to assess urgency. You might discuss using an online tracking system to prioritize requests based on severity and the impact on residents, ensuring efficiency in your response.

Detail your previous experiences leading maintenance teams or projects, discussing your leadership style and how you motivate team members to achieve their objectives, ensuring all tasks are completed efficiently and effectively.

Address your commitment to continuous learning. Mention any certifications you hold, workshops you attend, or online resources you use to keep updated on local and national safety regulations associated with building maintenance.

Provide a specific example that demonstrates your ability to think quickly and effectively under pressure. Explain the issue, your immediate response, the outcome, and any preventive measures you put in place afterward.

Discuss your approach to preventive maintenance, including creating schedules, using tracking software, or implementing feedback from residents to identify and solve potential issues before they arise.

Explain your strategies for keeping residents informed about maintenance activities, such as regular updates, satisfaction surveys after tasks are completed, and being approachable for any concerns.

Reflect on specific challenges related to maintenance, such as staffing shortages or unexpected project demands. Emphasize your problem-solving skills and the results you achieved through these experiences.

Share your familiarity with online reporting systems like WorkHub, describing how you’ve used them for tracking maintenance tasks, monitoring inventory, and simplifying communication among team members and management.

Discuss qualities such as leadership, communication, problem-solving skills, attention to detail, and a strong commitment to safety and quality in maintenance work. Relate these qualities back to your own experiences and how they contribute to a successful maintenance operation.