Resident Assistant

As a Resident Assistant at Otterbein Green Hills, your primary responsibilities include assisting residents with Activities of Daily Living (ADLs), such as bathing, dressing, and toileting. You will provide supervision and cueing for residents as they transfer or ambulate, while also communicating effectively with other team members to ensure each resident's needs are met. Rapid responses to emergency calls and other support duties for residents will also be part of your daily responsibilities.

To become a Resident Assistant at Otterbein Green Hills, a high school diploma or equivalent is preferred. However, no specific certification is required for the role. What's most important is your compassion and willingness to help others, making this an ideal entry-level position for those looking to start a career in healthcare.

Working as a Resident Assistant at Otterbein Green Hills comes with an array of benefits, including medical insurance with free virtual doctor visits, vision and dental insurance, paid time off that starts accruing immediately, and a matched retirement savings plan. You also have access to DailyPay, allowing you to access your earned wages as you need, which adds a layer of financial flexibility.

The work environment for Resident Assistants at Otterbein Green Hills is collaborative and supportive. You will work closely with other partners to provide exceptional care while promoting a positive atmosphere. Otterbein values teamwork, meaning you'll have the chance to learn from experienced professionals and grow alongside a community that genuinely cares about its residents.

Otterbein's person-centered care philosophy is integral to the Resident Assistant role. As a Resident Assistant, you will be trained to respect the choices and dignity of each resident, ensuring you cater your assistance to their individual needs. This approach fosters meaningful relationships and enhances the overall quality of care, making a genuine impact on residents' lives.

When answering this question, share your genuine interest in helping others, especially the elderly. Discuss any previous experiences that have moved you towards pursuing a career in caregiving and express your admiration for Otterbein's commitment to person-centered care.

Prepare an example from your past experiences—either personal or professional—where you showed problem-solving and compassion. Detail your thought process and actions, focusing on your ability to stay calm and support the individual effectively.

Explain your approach to handling uncooperative residents, emphasizing patience, empathy, and active listening. Share techniques you would employ to de-escalate situations and ensure the resident feels heard and respected.

Discuss essential qualities such as empathy, patience, strong communication skills, and teamwork. Elaborate on why these traits are important in enhancing the quality of care for residents and promoting a supportive environment.

Focus on the importance of clear and respectful communication. Share specific strategies, such as regular check-ins, using appropriate channels for updates, and being open to feedback, to ensure everyone's needs and observations are addressed promptly.

When answering this question, explain your approach to time management and prioritization. Highlight your ability to assess needs quickly and manage your time efficiently, ensuring that all residents receive the necessary care in a timely manner.

Explain your understanding of advocacy in the context of caregiving. Discuss how you prioritize residents' dignity and their choices while communicating their needs effectively to the rest of the caregiving team.

Describe your awareness of protocol in emergency situations. Outline your strategies for remaining calm, responding quickly, and ensuring that the necessary medical personnel are alerted to assist the resident effectively.

Share your understanding of person-centered care and its importance in fostering dignity and autonomy for residents. Mention how you plan to embody this philosophy in your role as a Resident Assistant at Otterbein Green Hills.

Discuss your personal strategies for maintaining motivation, such as reflecting on the positive impact you have on residents' lives. Highlight the importance of teamwork, support from colleagues, and a passion for helping others as key factors that keep you engaged.