German Speaking Customer Service for Smart Home Technology Department
Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for German-speaking customer service representatives to join the Smart Home Technology Department of a leading company! This role is perfect for those who are passionate about technology and enjoy providing exceptional customer support. You will assist German-speaking customers with their inquiries about smart home products, guiding them through troubleshooting processes and ensuring they have a positive experience with their technology. If you're tech-savvy and excited about helping customers navigate the future of smart living, we want to hear from you!
Your Responsibilities
- Deliver outstanding customer service to German-speaking clients regarding smart home technology products.
- Assist customers with product inquiries, troubleshooting, and technical support.
- Maintain a positive attitude while handling customer issues and finding effective solutions.
- Document customer interactions thoroughly to help improve service quality.
- Collaborate with colleagues to meet performance targets and enhance overall customer satisfaction.
- Participate in training to keep updated on the latest smart home technologies and best practices.
- Fluency in German (both written and spoken) is mandatory. Please make sure to state your nationality and native language when applying.
- Strong interest in smart home technology and customer service.
- Experience in customer service, especially in a technical or technology-related field, is preferred but not required.
- Excellent communication and problem-solving skills.
- Ability to learn quickly and adapt to new technologies.
- Willingness to work collaboratively in a team-oriented environment.
- Passion for helping customers and enhancing their technology experience!
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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