German Speaking Customer Support for Home Appliances Department - job 2 of 2
🏠 Join Our Home Appliances Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a German Speaking Customer Support representative in the Home Appliances Department. If you are fluent in German and passionate about providing exceptional service in this vibrant industry, we invite you to apply!
In this essential role, you will assist German-speaking customers with their inquiries related to home appliances, ensuring they receive the guidance and support they need. Immerse yourself in a rapidly evolving market while working with a friendly and professional team. If you’re ready to make a positive impact and advance your career, this opportunity is perfect for you!
Your Responsibilities
- Provide outstanding customer support to German-speaking clients through various communication channels.
- Assist customers with inquiries regarding home appliances, troubleshooting issues, and offering solutions.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service objectives and enhance overall customer satisfaction.
- Engage in ongoing training to stay informed about product features and industry best practices.
- Fluency in German (written and spoken) is essential. Please ensure that your nationality and native language is stated in your C.V. and/or Cover Letter.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support or the home appliances sector is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a proactive attitude.
- Strong analytical skills and attention to detail.
- Ability to thrive in a fast-paced environment with flexibility and adaptability.
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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