German Speaking Customer Support for Online Pharmacy & Telemedicine Department
💊 Join Our Health Revolution! Patrique Mercier Recruitment ES is excited to announce an opportunity for a German Speaking Customer Support representative in our Online Pharmacy & Telemedicine Department. If you are fluent in German and passionate about improving health services, this role is a perfect fit for you!
In this key position, you will assist German-speaking customers with their inquiries regarding our online pharmacy services and telemedicine offerings, ensuring they receive accurate information and support. Become a vital part of a team that is dedicated to making healthcare accessible and convenient. If you're looking for a rewarding career that makes a difference, we want to hear from you!
Your Responsibilities
- Provide exceptional customer support to German-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to online pharmacy products, prescriptions, and telemedicine services.
- Maintain clear and accurate documentation of customer interactions in our CRM system.
- Work collaboratively with healthcare professionals and team members to ensure the best customer experience.
- Engage in ongoing training to stay informed about our services and healthcare regulations.
- Fluency in German (written and spoken) is essential.
- A strong commitment to providing excellent customer service in the healthcare field.
- Previous experience in customer support, particularly in healthcare or pharmacy, is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A collaborative team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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