Nordic Speaking Customer Support for Virtual Job & Freelance Platforms Dept.
🌐 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Nordic Speaking Customer Support representative for our Virtual Job & Freelance Platforms Department. If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for supporting freelancers and job seekers, we want you on our team!
In this essential role, you will assist Nordic-speaking customers with inquiries related to virtual job and freelance platforms, ensuring they receive the support and resources needed for successful experiences. Be a part of a rapidly growing industry that is redefining the way people work. If you're ready to help others achieve their career goals and thrive in a collaborative environment, apply today!
Your Responsibilities
- Provide top-notch customer support to Nordic-speaking clients via phone, email, and chat.
- Assist users with inquiries related to job searches, platform functionalities, and freelance opportunities.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and improve overall customer satisfaction.
- Engage in ongoing training to stay updated on industry trends and product offerings.
- Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please ensure that your nationality and native language is clearly stated in your application.
- A genuine passion for helping customers and supporting their career journeys.
- Previous experience in customer support or the freelance/job platform industry is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a solution-oriented mindset.
- Strong analytical skills and attention to detail.
- Willingness to work in a dynamic environment and adapt to changing demands.
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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