Norwegian Speaking Customer Servide for Payment service - Remote in greece
Patrique Mercier Recruitment is pleased to announce a remote opportunity for a Norwegian Speaking Customer Service representative for a leading Payment Service provider. This position allows you to work from anywhere in Greece while assisting customers with their inquiries and providing top-notch support. As a representative, you will play a vital role in ensuring customer satisfaction and helping users navigate payment-related services. If you are fluent in Norwegian and passionate about customer service, we would love to hear from you!
Responsibilities
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries related to payment services and transactions.
- Efficiently resolve customer issues and complaints, ensuring a seamless experience.
- Educate customers about available services and guide them through processes.
- Maintain accurate documentation of customer interactions and feedback.
- Collaborate with colleagues to enhance service delivery and customer engagement.
- Fluency in Norwegian (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving abilities with a commitment to customer satisfaction.
- Ability to work effectively in a remote setting and manage time independently.
- Interest in the payment services industry is advantageous.
- Familiarity with customer service software is a plus.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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