Job details

Medical Assistant - Back Office

Planned Parenthood California Central Coast (PPCCC) values diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We are committed to advancing health equity in communities along the Central Coast and we are taking focused steps to become an organization where every person feels a genuine sense of belonging. With this focus, we strongly encourage Black, Indigenous and People of Color (BIPOC) and members of the LGBTQ+ community to apply and help serve the needs of our communities.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 35,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

JOB SUMMARY:

Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all.

Work Schedule: 32h/week

Essential Functions

Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.

Maintain patient records, checking for completeness, errors, signatures

Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.

Provide patient education regarding reproductive, abortion & sterilization services.

Qualifications

Medical Assistant Certification is required.

Ability to relate to diverse communities.

Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $ 25.55/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.

Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.

Average salary estimate

$53284 / YEARLY (est.)

min

max

$53284K

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What You Should Know About Medical Assistant - Back Office, Planned Parenthood California Central Coast

Are you a compassionate and dedicated Medical Assistant looking to make a difference in reproductive health? Planned Parenthood California Central Coast (PPCCC) in Oxnard, CA, may have the perfect opportunity for you! As a key member of our back-office team, you will be primarily responsible for assisting clients seeking vital reproductive services. Your role will involve patient intake, ensuring a smooth and welcoming experience for everyone who walks through our doors. With an emphasis on empathy and excellent customer service, you'll establish rapport with diverse clients and provide essential education on reproductive, abortion, and sterilization services. You’ll thrive in a fast-paced environment while maintaining complete patient records and ensuring top-notch satisfaction. We pride ourselves on fostering diversity and encouraging applicants from all backgrounds, particularly those who identify as BIPOC and LGBTQ+. At PPCCC, we’re committed to providing high-quality, affordable health care to the Central Coast, so your work here will directly impact the community. Join us in our mission; if you possess a Medical Assistant Certification and can relate to and support our diverse community, we'd love to hear from you! Be part of a team where each day's work helps advance health equity and ensure everyone has access to the services they need.

Frequently Asked Questions (FAQs) for Medical Assistant - Back Office Role at Planned Parenthood California Central Coast

What are the main responsibilities of a Medical Assistant at Planned Parenthood California Central Coast?

As a Medical Assistant at Planned Parenthood California Central Coast, your primary responsibilities include managing patient intake for reproductive health services, maintaining complete and accurate patient records, and providing education about reproductive, abortion, and sterilization services. You'll establish rapport with clients, ensuring they feel welcomed and understood while delivering outstanding customer service.